A few months ago we started up a new Twitter chat series, #Bufferchat. So far, we’ve talked about everything from productivity to social media monitoring and lots of other topics in between. These days, we have up to 185 participants each week, sending out nearly 2,000 tweets. Along the way, I’ve been learning the ins and outs of operating a Twitter chat and testing new tools and ideas to optimize our chat even further. It’s amazing how much there is to know, both for the chat host and the chat participants! Whether you’re a Twitter pro or newer to the network, whether you plan to host your own chat or if you look forward to participating in others, a bit of advance preparation could help. Twitter chat basics What is a Twitter chat? A Twitter chat is where a group of Twitter users meet at a pre-determined time to discuss a certain topic, using a designated hashtag (#) for each tweet contributed. Why participate in a Twitter chat? How to find a Twitter chat Tweetchat Nurph Twchat Hootsuite 1. 2.
Teachers on Twitter: why you should join and how to get started | Teacher NetworkI’ve been using Twitter for six months and it’s already one of the best career decisions I’ve made. For a while, it seemed that my relationship with teaching was going to be short lived (the first rush of excitement and energy was gone and in need of resuscitation). But thanks to some of the inspiring educators on Twitter, I have fallen back in love with teaching. Earlier this year, a colleague (@historychappy) presented a 10-minute continuing professional development session on how to expand your personal learning network. By the end of the session I was convinced by his ideas, and have since found Twitter to be an excellent way to develop professionally. Over the past few months, I have learned so much, not only about classroom teaching but also about wider educational debates. Find and share resources Whatever resource you are about to make, stop – open Twitter and explore what is already available. Be informed Get a fresh perspective But this is not the case. Embrace new ideas
TweetDeck Teams. Gérer Twitter à plusieursTweetDeck Teams est une nouvelle fonctionnalité du client TweetDeck qui permet de gérer simplement et en toute sécurité un compte Twitter à plusieurs. TweetDeck est un client Web pour gérer un ou plusieurs comptes Twitter à partir d’un simple navigateur qui gagne à être connu. Il avait en tout cas su convaincre Twitter lui même qui l’avait racheté en 2011. TweetDeck s’utilise à partir de votre navigateur web et c’est un service gratuit. Il permet de gérer plusieurs comptes sur un tableau de bord unique avec des volets dédiés façon hootsuite.
5 Things to Consider When Monitoring Your Brand on Twitter - socialmouthsA couple of weeks ago we talked about ways to change what people say about your brand online, to continue in that line, this week we’ll discuss a few things you need to consider when monitoring your brand on Twitter, again in collaboration with Mention. The main point of the post is that, even if you are actively monitoring Twitter for brand mentions, there may be some situations when these mentions are invisible to you, and what to do so you no longer miss them and address them properly. Just so you know, the post includes an infographic and a video courtesy of Mention at the bottom. 1) Monitoring your brand mentions This is a given, you know you need to have both a strategy and the necessary resources to not only monitor these mentions, but also to respond. Do you know what that number is for you? Use a tool that can give you that metric, or create your own way of measuring how many mentions you get per day or week. Have a response strategy that includes items like: Infographic by Mention
How to Decode a TweetWhen you first start using Twitter, one of the things you have to figure out is how to decode Tweets. What does each part represent? What does it mean when a word starts with a #? Below is a Tweet as it might be displayed on the Twitter website when viewed on a computer. Note that not all Tweets might include all of these exact attributes. If you are using an app or third-party service like Hootsuite or TweetDeck to read your Tweets, they might look slightly different, but the parts will still be there somewhere. 1. 2. 3. 4. 5. 6. 7. 8. 9. It's good etiquette to mention the original Tweeter of a Tweet in an RT, as was done in the example above. 10. 11. 12. 13.
10 outils en ligne pour gerer ses followers sur TwitterPlusieurs d’entre vous m’ont demandé des conseils et des outils pour mieux gérer au quotidien leurs comptes Twitter. Je commence aujourd’hui une série d’articles consacrés au réseau de micro blogging. Voici une première liste de dix outils en ligne qui permettent de mieux gérer une liste d’abonnés sur Twitter. Elle ne se veut surtout pas exhaustive, si vous avez d’autres outils à proposer n’hésitez pas à le faire dans les commentaires. 1 – FriendOrFollow. Ce service en ligne permet de gérer de manière optimale les contacts qui vous suivent sur des réseaux comme Twitter, Instagram ou encore Tumblr. 2 – JustUnfollow. 3 – ManageFlitter. 4 – ReFollow. 5 – NotFollowMe. 6 – UnTweeps. 7 – Tweepi. 8 – Qwitter. 9 – Contaxio. 10 – UnFollowersMe.
Why You Should Care That Google Ended Its Mandatory Google+ IntegrationGoogle has quietly done away with the mandatory integration of Google+ for new Gmail users, adding fuel to the fire that is the speculation of the social network's demise. Back in 2012, Google made the adoption of Google+ mandatory for all new Google service users. When you signed up for a new account for YouTube, Gmail, AdWords, or another Google product or service, you were registered for Google+ as well. Now, the mass enrollment of all Google users into Google+ has been quietly discontinued. The change wasn't announced, but I noticed it and asked Google about it. The Slow and Systematic Disassembly of Google+ as a Social Network The abrupt about-face on Google's part is just the latest step in a series to dissemble what the company fought so hard to bring together over the last several years: Google+ as a social layer over all Google products. Those events are bizarre when you consider how hard Google has fought to shake the "Google+ Ghost Town" perception.
Twitter for educators guideI am a big social media user. I have accounts on Twitter, Facebook, Instagram, Pinterest, and Google+. However, the social media account I use most is Twitter, the microblogging tool. In Twitter, I share my own discoveries and learn from others every day. It is a huge source of professional development for me. Until last month, the limit of characters that could be typed in a Twitter message was 140. If I had the new 280 character limit back then, it might have read like this: I liked the fact that the limit was 140 characters when I was reading my Twitter feed, because I could read through the stream of messages quickly. However, for those of us that are long-time Twitter users, I assume we will will continue to be succinct with the information we share. For those of you not yet using Twitter, the first thing to learn is the vocabulary that is used with this tool. Handle: A Twitter handle is your username. Tweet: A tweet is simple a single Twitter message you read or send.
5 Steps to Improve Your Customer Service Using Twitter : Social Media ExaminerDo your customers use Twitter to ask questions and request support? Need a better way to manage your Twitter support? By following the steps in this article, you’ll deliver a superior customer service experience on Twitter. In this article, you’ll discover how to create a better Twitter customer service process for your business. Discover steps to improve your Twitter customer service. Listen to this article: Listen now: Play in new window | Download #1: Create Internal and External Policies Create two policies: one to clarify what’s expected from internal staff, and the other to address customer expectations and how to ensure their concerns are being heard. What Is the Journey When People Tweet You or Your Brand? Think about the entire journey from the tweet to response and then action. How Will You Respond and What Will You Say? Customer service can be tricky. Decide whether to discuss customer concerns within Twitter or move them offline. What Is Your External Policy?