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Effective E-mail Communication

Effective E-mail Communication
What this handout is about This handout is intended to help students, faculty, and University professionals learn to communicate more effectively using e-mail. It can help you determine when e-mail is and is not an efficient way of communicating and write e-mail that successfully conveys your message to your intended audience. Background Although e-mail is a valuable communication tool, its widespread use in academic and business settings has introduced some new challenges for writers. Because it is a relatively new form of communication, basic social conventions for writing and responding to e-mail are still being worked out. So—how do you know when sending an e-mail is the most effective way of getting your message across? When is e-mail the appropriate form of communication to use? E-mail is a good way to get your message across when: When is e-mail NOT an appropriate form of communication to use? E-mail is not an effective means of communication when: Who is your audience? Hey Joan, hey, thx

http://writingcenter.unc.edu/handouts/effective-e-mail-communication/

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