Momastery's Glennon Doyle shares anti-bullying strategy Get the latest from TODAY Sign up for our newsletter This post was first published on Glennon Doyle's blog, Momastery, in 2014. In less than a day it was shared more than 1 million times. We wanted to share it with you. A few weeks ago, I went into Chase’s class for tutoring. I’d emailed Chase’s teacher one evening and said, “Chase keeps telling me that this stuff you’re sending home is math — but I’m not sure I believe him. I stood a little shakily at the chalkboard while Chase’s teacher sat behind me, perched on her desk, using a soothing voice to try to help me understand the “new way we teach long division.” Follow TODAY Parents on Facebook for more inspiring stories Afterwards, we sat for a few minutes and talked about teaching children and what a sacred trust and responsibility it is. And then she told me this. Every Friday afternoon Chase’s teacher asks her students to take out a piece of paper and write down the names of four children with whom they’d like to sit the following week.
‘Seismic’ changes for employment lawyers Next month’s introduction of early conciliation for tribunal claims is the latest in a series of reforms creating a ‘huge change in landscape’ for employment lawyers, the chief executive of the Advisory, Conciliation and Arbitration Service (Acas) said this week. Early conciliation will be available from 6 April and will be compulsory for tribunal claims lodged on or after 6 May. Under the changes, employees will usually be able to bring an employment tribunal claim only if they have referred the issue to Acas. In an interview with the Gazette, Anne Sharp (pictured) said the reform, when viewed alongside the introduction of tribunal fees, points to ‘a move from adversarial legal process to conciliatory legal process’. Sharp was previously chief executive of The Judicial Offices and began her civil service career at the Health and Safety Executive, where she worked on risk management policy in industries including railways and nuclear weapons.
How lack of clarity leads to workplace drama Where there is backstabbing, gossip, insubordination or any other type of drama, there is always a lack of clarity in some area. And when employees are unclear about policies and procedures, when there are too many dropped balls or hidden agendas, or there is confusion about who is leading, drama is sure to follow. If you are experiencing the signs of drama and negativity, look at these seven easy-to-spot areas to see where you might be giving incongruent messages leading to a lack of clarity. Mission Statement Having no mission statement is not much worse than having a bad mission statement. What makes a bad mission statement? If it's too long, if the employees can't recite it, or if you aren't walking your talk, your mission statement does little to add to the clarity of the organization and may in fact give mixed messages to the employees. Promises Be careful what you promise. The same applies for any new management practice, project or initiative that you want to implement.
The basics of conflict management - by Ian Buchanan Ian Buchanan's image for: "Conflict Management" Caption: Location: Image by: It's inevitable that every manager or supervisor will find themselves embroiled in a conflict situation sooner or later; they are after all managing the spectrum of human emotions. Any conflict that requires management action has gone well beyond a tiff between colleagues and has become detrimental to the operation. The most important thing a manager has to do at the outset is get to the nub of the problem. While the issue may be between two factions, other people may well have observed its escalation, so a good manager needs to gather as much objective information as possible from anyone who is affected by the conflict. Conflict between strong willed people sometimes can't be worked out. A wise manager will use all the options available to find a sensible solution, or at least one that demonstrates effectiveness in the eyes of the rest of the staff.
How to Cope With Hostile People How to Cope With Hostile People by Dr. Steve Frisch, Psy.D. What can be more difficult in your relationships than coping with people who are angry, confrontational, obnoxious, intimidating, aggressive, manipulative, and/or hostile? You know what you feel like after an encounter with a difficult person—provoked, angry, helpless, powerless, frustrated, perhaps even vulnerable. Difficult people are difficult for one very good reason. So what’s the answer? First off, let’s see if understanding what lies beneath their bluster and hostility helps you any. Having been the victim of their venom and anger, I know it must be hard for you to see a bully as a frightened and insecure person, but that’s exactly what he or she is. Understanding what motivates a difficult person to be difficult is one thing, but what to do about a difficult person when they cross your path is something else. 1.) 2.) 3.) Bridge Builder’s Checklist 1.) Steve How to Cope With Hostile People by Dr. So what’s the answer?
Mediation & Conflict Resolution - DY 3Solutions Ltd Today's workplace can be a stressful and challenging environment yet we know that a positive and supportive working environment is good for productivity and has a huge impact on the emotional and social well-being of all concerned. We offer Conflict Resolution & Mediation where relationships have become broken and require a facilitated approach to acceptable restoration. We will work with you to find common sense, deliverable and mutually acceptable resolution to work-based issues. We will help all involved to bettter understand the viewpoints held by all. Where can Conflict Resolution & Mediation help? Working with Human Resources professionals, Leadership and Management professionals who feel that a 3rd party might free up a difficult process.As an alternative approach to formal proceduresAs part of a "return to work" processWhere efforts to restore good working/interpersonal relationships have failied.
Conflict Strategies for Nice People Do you value friendly relations with your colleagues? Are you proud of being a nice person who would never pick a fight? Unfortunately, you might be just as responsible for group dysfunction as your more combative team members. That’s because it’s a problem when you shy away from open, healthy conflict about the issues. Teams need conflict to function effectively. Still, I meet people every day who admit that they aren’t comfortable with conflict. Sure, pulling your punches might help you maintain your self-image as a nice person, but you do so at the cost of getting your alternative perspective on the table; at the cost of challenging faulty assumptions; and at the cost of highlighting hidden risks. To overcome these problems, we need a new definition of nice. The secret of having healthy conflict and maintaining your self-image as a nice person is all in the mindset and the delivery. Here are a few tips on improving your delivery: 1. 2. 3. 4. 5.
Protect a Business from Sinking using this 5-Step Formula Much of the effort in B2B lead generation and appointment setting involves identifying the needs and issues that certain businesses encounter. And it goes without question that some companies are using the wrong implementations and approaches that cost more than they ever will gain. So, in such a case, how can a solutions provider help a company avoid a financial disaster and realize better gains? Intelicare Direct’s Gabriel Bristol offers a surefire formula for rescuing a company that’s on the brink of capsizing. Have an open mind Be sure to approach the company with an open mind. Related: The 4 External Reasons Why B2B Marketing Campaigns Fail Protect the Assets Focus on a company’s most important asset: its people. Move with Haste Do not be afraid to act quickly. I once took over a company that had a diversified product offering but had built its business primarily on one particular “flagship” product. Related: Looking for a Business Partner in Australia? Be Transparent Share the Vision
Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools Conflict is an inevitable part of work. We've all seen situations where people with different goals and needs have clashed, and we've all witnessed the often intense personal animosity that can result. As you'll learn in this article and video, the fact that conflict exists, however, is not necessarily a bad thing. Click here to view a transcript of this video. There are other benefits that you might not expect, such as: Increased understanding. But conflict can also be damaging. If you want to keep your team members working effectively, despite coming into conflict with one another, you need to stop this downward spiral as soon as you can. The Interest-Based Relational Approach When conflict arises, it's easy for people to get entrenched in their positions and for tempers to flare, voices to rise, and body language to become defensive or aggressive. Roger Fisher and William Ury developed the IBR approach and published it in their 1981 book, "Getting to Yes." Get the Free Newsletter!
3 Reasons Why Outsourcing Is Good For Any Australian Company Business process outsourcing is not just about inside sales outsourcing and back office tasks. Though certainly these tasks make up a huge percentage of outsourced processes, BPO companies also handle other important business tasks for companies in Australia. The more popular these days are web design and web development outsourcing. Because appearances are very important even on the World Wide Web, companies who wish to make an impact and make themselves memorable to their sales leads need to have a dedicated website which is not only visually appealing, but also has a user friendly interface. Since not all businesses are technology-based, BPO companies who provide web design and web development services are a great help.One more important outsourced task is done by call centres.
untitled Copyright Traps Managing Conflict with Direct Reports This guidebook is available for eBook purchase and download from Apple's iBookstore; Amazon's Kindle; Google eBooks; Sony iStore, and other reputable distributors of eContent. A Free Membership That Supports Your Leadership Needs - Join and Save Did you know that you can join the open and always-free myCCL at no cost and get a discount on this CCL Press Publication? CCL provides myCCL members with a 5% discount on CCL Press Publications like this just for being a member. Dive Deeper and Get More Benefits Through myCCL PREMIUM For those leaders that want deeper discounts and access to the latest and greatest CCL has to offer, CCL provides a paid level of our online community — myCCL PREMIUM. Already a member? The price of membership and offered resources is subject to change,however we will always notify you before any change to your benefits. We look forward to supporting you on your leadership journey!
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