Community website governance structure? What is a good basic governance structure for a community website? I'm asking because these kinds of "online communities" are cropping up all over the place, and I'm seeing a pattern I've seen before - when nonprofits encounter volunteers or donated computer hardware. The basic (unexamined) assumption is a) free is better, and b) if we get it (community site, volunteer, hardware), it'll run itself. Left unexamined is the management time involved in making sure these resources run smoothly, and that some roles should b kept in-house, and some should be delegated. Below is a brief brain-dump of the roles involved in running a online community site. Often, many roles are the responsibility of one person,but it's important to recognize the different roles which could eventually be divvied up among individuals. For the first read through, just ignore the little symbols. Now I went through and identified certain roles: If there's no mark, I don't have a strong opinion either way.
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Governance < Articles < Diffily.com Training. Audit. Implementation.Find out how I can help you get better web management. The inevitable result is a significant degradation in overall performance. They Typically Exhibit Wide Disparities in Design They Display a Lack of Focus in Content They Use 'Bleeding-Edge' Technologies The problem here is that no-one is appointed to oversee development at the highest of levels. Website Management Team (WMT) A Website Management Team (WMT) is the senior authority in charge of a site. To set corporate web strategy. As a general rule, a WMT has little operational involvement in the sites for which it is responsible. Governance Review Meeting In order to exercise its responsibilities effectively, a WMT is advised to meet on a regular basis appropriate to the scale of its site. General review Development review New Content Hosting review Resourcing review Governance review 1. A general review of site activity allows a WMT to monitor overall performance. 2. 3. 4. 5. 6. Website Standard
Top Ten Mistakes of Web Management (Alertbox June 1997) Topics Author Recent Articles Popular Articles Subscribe to: Web design and development involves three levels: Web management interaction design (navigation support, homepage layout, templates, search, etc.) Just as in a hamburger, the middle layer is the most tasty and attracts the most attention, including much of my own work on Web usability. Content will be the topic of many other columns; here I address some classic mistakes in managing the design of a website. 1. This is the number one problem, all right. Granted, these days, you need a website simply to be considered a professionally run organization (not being on the Web is like not having a fax machine: people think you are a fly-by-night). Most companies should start their web design project by finding out ways in which they can provide true customer value on their site. 2. 3. A classic sign of a mismanaged website is when the homepage has a button for each of the Senior Vice Presidents in the company. 4. 5. 6. 7. 8. 9. 10.
Government 2.0 Public Service Social Media | Laurel Papworth | @SilkCharm I work with government departments on their social media policies. Both politicans and public servants have some of the same issues. Often showing them case studies of other immigration, tax, heritage, whatever in other countries or other States can help them see how they can sell the idea of conversation into their risk averse cultures. staff doing inappropriate things online (get a policy),how to handle negative user opinions,staffing and resource issues (how much time do we have to dedicate),what if no one comeswhat if the press are negativewhy do we have to do thiscan we fake it (PR or fake blogs called flogs)what if we look stupid Showing examples gives concrete working prototypes that they can relate to. Why not, at the beginning try blogging and wikis behind the firewall – this will reveal a number of things. First, who in your organisation are already blogging, video, photosharing and podcasting. and so on. The UK Government has a site called I AM A CIVIL SERVANT. Like this:
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Social media guidance for Agencies and staff - Office for Ethical Standards and Professional Integrity The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. Please try the following: Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly. If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted. Technical Information (for support personnel) Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404 .
A List Apart: Articles: Web Governance: Becoming an Agent of Change The web’s hit the big time in a way few of us imagined possible. So as people who make websites, you’d think we’d be celebrating our repeated successes in designing amazing user experiences, as the organizations we work for become increasingly successful. But many of us have noticed a problem in our work: the user experiences we deliver don’t meet our expectations. Here’s the problem: organizations are the context for our work, and when it comes to the web, organizations are broken. Consider these common project scenarios: a website redesign, a web application, or an email or social media campaign. We keep hitting brick walls because the organization has problems with strategy, governance, execution, or measurement. Defining web governance#section1 What is web governance? We’ll use “web governance” as an umbrella term to cover the four components of web strategy, web governance, web execution, and web measurement. The web changed the world and organizations are in denial#section2