Alignment Diagrams Did you ever get bounced around between departments when interacting with a company or service? This happened to me recently with my credit card: the card issuer and the bank backing it seemed to disagree who was responsible for my problem. Each blamed the other. I got caught in the middle. My communication with them also crossed multiple channels. Side Drawer Navigation Could Cost Half Your User Engagement Anthony Rose is co-founder and CTO of zeebox, the social network for TV. So, you have a mobile app where there are more pages or sections than can fit on a mobile screen at once. Your first thought might be to create a tabbed design, with a row of tabs along the top or buttons along the bottom. But wait… that extra row of tabs or buttons wastes a lot of valuable real estate on a small mobile display, so let’s not do that.
User Research Basics User research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. Mike Kuniaysky further notes that it is “the process of understanding the impact of design on an audience.” The types of user research you can or should perform will depend on the type of site, system or app you are developing, your timeline, and your environment. When to Perform User Research Methods Guided by the user-centered design (UCD) process, we have provided examples of the types of research could perform at each phase of your project. Breakdowns Open Access We believe in Open Access and the democratization of knowledge. Unfortunately, world class educational materials are normally hidden behind payment systems or in expensive textbooks. If you want this to change, you should help us out!
Improve the user experience of your digital collection Log files are records, usually time-stamped, which are created automatically by software applications. The type of data recorded in log files can vary considerably packages, log analysis software is often available. Such data should help you gain an understanding of how your collection is being used. More information 10 Useful Techniques To Improve Your User Interface Designs Advertisement Web design consists, for the most part, of interface design. There are many techniques involved in crafting beautiful and functional interfaces. Here’s my collection of 10 that I think you’ll find useful in your work. They’re not related to any particular theme, but are rather a collection of techniques I use in my own projects. Without further ado, let’s get started.
Proposal Writing Course – Lesson 1 Customer-centric proposals Seven Steps toward a customer-centric proposalFor proposal writers, the task of responding to a Request for Proposal (RFP) can be quite daunting. In addition to the pressure of getting the best proposal in on time, defining an effective approach to the response poses several dilemmas. For example, the various proposal team members may argue that their respective contribution is worth the most attention; the IT specialist will argue that the ‘solution’ is the heart of the response, while the Sales manager will wade in with a sharp sales pitch. Digital – Learning – Culture Visitors and Residents is a simple way of describing the range of ways individuals can engage with the Web. It’s a continuum of ‘modes of engagement’ not two distinct categories. I’ve used V&R as a way of framing research (as have others internationally) including the development of an openly licensed mapping process which can be used to kick start conversations about how individuals or groups are using the Web in various contexts.
The Value of Customer Journey Maps: A UX Designer’s Personal Journey By Joel Flom Published: September 7, 2011 “How did I manage to reach the conclusion that customer journey maps are not only a worthy and effective tool, but also a crucial element on large, enterprise user experience (UX) projects? Because I saw them have a significant impact on a recent project….” Until recently, I never saw the value in customer journey maps. User interface design for beginners, intermediates or experts? Dear visitor: Please keep in mind that this post is originally from Vibor Cipan's personal blog, the name of which we eventually adopted as our company name together with its conveniently-named URL. We're keeping the posts on our official company blog for all the subscribers to Vibor's blog who have read and commented on his previous posts. Please be aware that this post represents Vibor's personal thinking few years ago and doesn't necessarily represent the opinions of the UX Passion as a company today. As user experience designers we are regularly in situations where our design decisions will have a significant effect on the end users of the web sites, applications or other user interfaces or services we design. Apart from the need to understand the business case and idea, probably the most important thing is to understand who are the users of our interfaces?
discovery.ebsco Post by Deirdre Costello Posted on March 12, 2015 in User Research I take it for granted that “user experience” (UX) in libraries is a thing now because it’s central to what I do. But that’s falling prey to the key assumption UX is meant to overturn: that just because you’re immersed in something doesn’t mean everyone’s aware of it. Why Now? Andy Priestner’s slideshow “Why UX in libraries is a thing now” has been making the rounds on my social networks, and with good reason – it brings up some very important points about the way UX in libraries is evolving and why it’s important: UX as a discipline is moving beyond surveys, metrics and usability testing to include more in-depth, qualitative methodologies.
Want A Crash Course In Stanford’s Design Thinking? Here it is for free (Pt. 1 Empathy) The Institute of Design (D.School) at Stanford has become one of the most talked about institutions recently because of the methodology they are spreading around the world to improve our lives through a collaborative approach that inspires human centered innovations. Last week I had the absolute privilege of being a part of the Design Thinking Hawaii boot camp which was focused on improving the education system in Hawai’i. I spent an entire week submersed in this methodology but most importantly put it to practice when coaching a team of educators through a 3 day design challenge. 15 Tips for Designing Terrific Tables Tables of information are boring. In a sense, they’re meant to be that way. A good table communicates a lot of information in a concise, easy to understand way. Because the emphasis really should be on the information, over-designing a table can kill the effectiveness.
More than Usable More than Usable More than Usable Library Services for Humans In March 2015, I gave the final-day keynote at the UXLibs Conference in Cambridge, UK. This is an adaptation of my talk.