Design journals and databases - Arts & Creative Industries Wiki Journals See the list of Key Design Journals on the menu at the left. Journal Databases These can help you identify useful journal articles: look for the link to our helpsheets on the information and access page that comes up. You may still have more work to do to find the full text of the articles! Design and arts in general: Other Databases Product catalogues Specify-it illustrated product catalogues covering the construction industry - via Info4Education . British Standards Online requires your Edinburgh Napier login details Images and film clips: AHDS Visual Arts: Collections Online service for the visual arts for the UK academic community.
Designing for Service as One Way of Designing Services Designing for Service as One Way of Designing Services Lucy Kimbell Saïd Business School, University of Oxford, UK This paper considers different ways of approaching service design, exploring what professional designers who say they design services are doing. Keywords - Designing for Service, Service Design, Service Management. Relevance to Design Practice - Helps designers identify which concepts of design and service are mobilized in projects. Citation: Lucy Kimbell (2011). Received November 29, 2010; Accepted April 30, 2011; Published August 15, 2011. Copyright: © 2011 Kimbell. Corresponding Author: lucy.kimbell@sbs.ox.ac.uk Lucy Kimbell is a researcher, educator and designer. Introduction Over the past decade, a profession of service designers has emerged and an interdisciplinary field of service design research has begun to take shape. There is relatively little literature analyzing the work of professional service designers. Literature Review Design Literatures Management Literatures
Journal of Interactive Media in Education The Journal of Interactive Media in Education (JIME) invites contributions for a Special Issue that expands on the trends explored in the successful 'Bristol Ideas in Mobile Learning Symposium' (see which took place March 6-7, 2014. The Special Issue is due to be published in Spring 2015 and is open to Symposium participants and any interested researchers. Papers will be reviewed following the usual JIME pattern of a double blind review by two reviewers. Requested contributions should offer any combination of conceptual, critical, design, empirical, theoretical or experimental work that addresses at least one of the following three trends of mobile learning state-of-the-art research: New patterns of connected social learning and work-based practices Learning Design for 'mobile learning' at scale Exploring the new thresholds of learning enabled by mobile technologies. Deadline for the submission of papers: September 22nd 2014.
The Design Course: Bibliography bibliographic topics material culture studies collecting culture museum studies materiality design studies design history science, technology, society cultural studies fine arts urban studies media archaeology semiotics and communication comparative anthropology cognitive science taste and aesthetics psychology art and craft marketing garbage life cycles Alexander, C. 1979 The Timeless Way of Building. Alexander, C., S. Bachelard, G. 1964 The Poetics of Space. Banham, R. and P. Bataille, g. 1977 La Part Maudite: Essai d'Économie Générale. Baudrillard, J. 1996 The system of objects. Bayley, S. 1992 Taste. Benjamin, W. 1970 On some motifs in Baudelaire. 1970 Theses on the philosophy of history. 1970 The work of art in the age of mechanical reproduction. 1978 The author as producer. 1982 Das Passagen-Werk. Bijker, W., T. Bijker, W. and J. Bourdieu, P. 1984 Distinction: a Social Critique of the Judgement of Taste. Buchli, V. 2002 The material culture reader. Buchli, V. and G. Callon, M., J. Carr, C. and J.
Design thinking Design thinking stands for design-specific cognitive activities that designers apply during the process of designing.[1] Overview[edit] Design thinking has come to be defined as combining empathy for the context of a problem, creativity in the generation of insights and solutions, and rationality in analyzing and fitting various solutions to the problem context.[2] According to Tim Brown, CEO and president of IDEO, the goal of Design Thinking is "matching people’s needs with what is technologically feasible and viable as a business strategy" [3] The premise of teaching Design Thinking is that by knowing about how designers approach problems and the methods which they use to ideate, select and execute solutions, individuals and businesses will be better able to improve their own problem solving processes and take innovation to a higher level. Origins of the term[edit] (For a detailed evolution, see History, below.) Solution-based thinking[edit] Bryan Lawson Architects vs. Lawson found that:
International Journal of Multimedia & Its Applications (IJMA) Scope & Topics The International journal of Multimedia & Its Applications (IJMA) is a bi monthly open access peer-reviewed journal that publishes articles which contribute new results in all areas of the Multimedia & its applications. The journal focuses on all technical and practical aspects of Multimedia and its applications. The goal of this journal is to bring together researchers and practitioners from academia and industry to focus on understanding recent developments this arena, and establishing new collaborations in these areas. Authors are solicited to contribute to the journal by submitting articles that illustrate research results, projects, surveying works and industrial experiences that describe significant advances in the areas of Multimedia & its applications Topics of interest include but are not limited to, the following Important Dates Call for Papers
Service design Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers. The backbone of this process is to understand the behavior of the customers, their needs and motivations. History of service design[edit] In early contributions on service design (Shostack 1982; Shostack 1984), the activity of designing service was considered as part of the domain of marketing and management disciplines. In 1991, service design was first introduced as a design discipline by Prof. In the first joint manifest of the network, Service Design and it's approach was described in the following manner: Characteristics of service design[edit] Types of service design[edit]
Transformation design In broad terms, transformation design is a human-centered, interdisciplinary process that seeks to create desirable and sustainable changes in behavior and form – of individuals, systems and organizations – often for socially progressive ends. It is a multi-stage, iterative process applied to big, complex issues – often, but not limited to, social issues. Its practitioners examine problems holistically rather than reductively to understand relationships as well as components to better frame the challenge. Because transformation design is about applying design skills in non-traditional territories, it often results in non-traditional design outputs.3 Projects have resulted in the creation of new roles, new organizations, new systems and new policies. History[edit] This move was in response to Prime Minister Tony Blair’s desire to have public services “redesigned around the needs of the user, the patients, the passenger, the victim of crime.”3 Process[edit] See also[edit] Sources[edit]
Guest Post: 10 Principles for Service Design | Service Design Programme Guest post written by James Lawther James Lawther has spent the past 20 years working in factories, supermarkets and call centres. Apparently he is fascinated by operations and is always on the lookout for ways to make them work cheaper faster or better. But we are interested in him because he writes a great blog about service improvement and offered to give us some thoughts on service design, so we took him up on this and here’s what he came up with… I have been asked to write a guest post on service design. As a good place to start, I was pointed at this site by the Government that spells out 10 digital design principles, the how too of design for the internet age. This got me wondering; - What on earth has web page design got to do with customer service? After all…Good design is obvious. So I thought I would use the digital design principles to critique a well known service, to see if they work. My question: Could you use digital design principles to design a better Underground?