An Extensive Guide To Web Form Usability
Advertisement Contrary to what you may read, peppering your form with nice buttons, color and typography and plenty of jQuery plugins will not make it usable. Indeed, in doing so, you would be addressing (in an unstructured way) only one third of what constitutes form usability. In this article, we’ll provide practical guidelines that you can easily follow. These guidelines have been crafted from usability testing, field testing, website tracking, eye tracking, Web analytics and actual complaints made to customer support personnel by disgruntled users. Why Web Form Usability Is Important The ISO 9241 standard defines website usability as the “effectiveness, efficiency and satisfaction with which specified users achieve specified goals in particular environments.” Let’s clarify this last point by discussing the three main uses of forms. Uses of forms, based on Luke Wroblewski’s Web Form Design: Filling in the Blanks2. Thus, the relationship between forms and usability have two aspects: 1. 2.
Related: Web page usability & SEO (Search Engine Optimization)