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Home | Service Design Network The Greenwasher's Blog | Un oeil sur les marques engagées et la communication du développement durable. Engine Service Design | Home a useful guide to the brand utility cittadini creativi » Uno spazio di incontro tra cittadini e designer del Politecnico di Milano, ospitato da Cascina Cuccagna e patrocinato dal Consiglio di Zona 4 Design-Led Innovation in Government One of 16 special essays on how the field of social innovation has evolved and what challenges remain ahead. What does it feel like to start a new business and encounter government red tape and bureaucracy? What will it take to design a digital platform to help the unemployed rapidly find a voluntary mentor to coach them in finding a job? How can education reform be made tangible enough to spur real change in schools across an entire nation? And, not least, how do you systematically prototype, test, and scale up public sector policy and service responses to such challenges? These are some of the questions that the Danish government’s innovation unit, MindLab, has taken on during the last decade. In Denmark, design has already been applied in a wide range of public sector settings, from rethinking waste management in Copenhagen, to reducing tensions between inmates and guards in Danish prisons, to transforming services for mentally disabled adults in the city of Odense.

International Service Design Conference 2013 / Cardiff Service Design Drinks Roma#2 Invalid quantity. Please enter a quantity of 1 or more. The quantity you chose exceeds the quantity available. Please enter your name. Please enter an email address. Please enter a valid email address. Please enter your message or comments. Please enter the code as shown on the image. Please select the date you would like to attend. Please enter a valid email address in the To: field. Please enter a subject for your message. Please enter a message. You can only send this invitations to 10 email addresses at a time. $$$$ is not a properly formatted color. Please limit your message to $$$$ characters. $$$$ is not a valid email address. Please enter a promotional code. Sold Out Pending You have exceeded the time limit and your reservation has been released. The purpose of this time limit is to ensure that registration is available to as many people as possible. This option is not available anymore. Please read and accept the waiver. All fields marked with * are required. US Zipcodes need to be 5 digits.

Snook: Cause & Effect - Problem Drinking - Snook: We are the how Cause and effect – that’s where the team left our thinking after the first few weeks of research in Salford & Eccles. Changes in any individuals life can lead them to altering habits and behaviours, for the purpose of this project we have described the ‘Causes’ as social triggers – divorce, bereavement, redundancy. The effect? The challenge that the Unlimited Potential team and I are trying to address through the Our Place First project in Eccles is: how can we support people who are problem drinking to consider and alter their alcohol consumption? The second phase of the Our Place First project introduced the Unlimited Potential team to the define and develop stages of the project. The Define Phase: This phase started off by the team building on the research conducted during the first few weeks. It quickly became clear that education was at the core of nearly all of the barriers identified. The Develop Phase:

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Let's Design Services! Continuing our journey through Design @ Your Service, the article below is a contribution from service thinker Luis Alt (founder of live|work in Brazil). Good read! –Tennyson Pinheiro Take a look around. It is very likely that right now you are surrounded by objects that in some way or another make your life better and more pleasant. Now, if you start thinking about the way you interact with the world around you, you will notice one other common pattern: you access your life through services. But let's take a look at the different services that we access. Much has been said in marketing theories that we get to use products by interacting with a whole range of services that exist around it. Now the really good question is, "What exactly should be designed in a service?" Those 'new' designers must be able to navigate in more specific work regarding the service, defining how every channel should behave and coordinating design work for the service to become real. Let's design services!

Role of social design in public services | Public Leaders Network | Guardian Professional Design institution the V&A recently held a symposium that looked more seriously at how design can contribute to contemporary social and political debates. Photograph: Graeme Robertson UK public services are gradually going digital, users are being asked to collaborate in service development and data is being made public. This is partly a natural evolution, partly provoked by the media, and partly driven by the government's open public services agenda: increase choice for citizens, release data, diversify the range of providers. Clearly, when it comes to developing new services, digitising existing ones, and understanding users, there is a role for design. "There are now several initiatives in the UK and internationally in which design-based approaches are being used to support innovation and improvement in public services and tackling social problems," says Lucy Kimbell, who started as head of social design at the Young Foundation in January.

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