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Researching the best ways to improve the online user experience

Researching the best ways to improve the online user experience

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Related:  User-centered design

Usability articles and resources Browse by topic Browse by category Latest article 5 reasons why your first user research activity should be a usability test Introducing the next iteration of GOV.UK As Tom explained back in January, the GOV.UK beta is a work in progress. We’ve been hard at work behind the scenes since then, and today we’re releasing a new batch of content, as well as the next iteration of GOV.UK’s design. I’m here to explain a bit more about what’s new, and to ask for your feedback, so we can keep making GOV.UK even better. A simpler, clearer design for GOV.UK Ben Terrett and the design and front end team have been focussing on making GOV.UK even clearer and simpler to use. We’ve reduced the amount of type styles and are now only using one typeface.

useit.com: Jakob Nielsen on Usability and Web Design June 4, 2017 Typing a password takes twice as long on mobile than on desktop. Follow these 12 guidelines to make registration and login less painful on mobile devices. June 4, 2017 Modal ads, ads that reorganize content, and autoplaying video ads were among the most disliked. Ads that are annoying on desktop become intolerable on mobile. May 28, 2017 Five key steps comprise a standardized framework for customer journey mapping that can be scaled to any scope or timeline. May 21, 2017 When using large-screen images on smaller screens, remove images that don’t add information. Nine great examples of web form design Filling in forms online can be a pain, but good design can make a lot of difference to the user experience. To coincide with our new Marketer’s Guide to Form Optimisation, produced in association with Fospha, I’ve collated some examples of great form design, or aspects of forms that are worth learning from. Schuh: easy address entry Schuh uses this predictive postcode entry tool on its checkout, which suggests matching addresses as you begin to type them in.

To Connect With Consumers, Ditch The Focus Groups. Try Acting Instead Some months ago, I wrote an article here where I claimed that market research data is overrated, especially when it comes to innovative products and services. An innovation is new and original, so by definition, it departs from users’ experiences and behavior. Consequently, it is hard to establish quantitatively how to market it. Unfortunately, I didn’t offer up any viable alternative methods to surveys and focus groups.

10 Useful Techniques To Improve Your User Interface Designs Advertisement Web design consists, for the most part, of interface design. There are many techniques involved in crafting beautiful and functional interfaces. Here’s my collection of 10 that I think you’ll find useful in your work. They’re not related to any particular theme, but are rather a collection of techniques I use in my own projects. Without further ado, let’s get started.

User Experience: What Is It And Why Should I Care? User Experience – dubbed UX for short – is a hot topic. In the broadest sense, it can be defined as the overall experience you have when you are using or interacting with something – and that ‘something’ could literally be almost anything in the world! For many people, user experience comes to mind in the context of ‘technical’ devices like smart phones, computers, software, and websites. But all of us have dozens, even hundreds of daily ‘user experiences’ when we drive our car, stop at a red light, go through the checkout line at the grocery store, cook a meal in the microwave… the list goes on and on. User Experience: The Good, the Bad, and the Ugly

67 Percent of Online Shoppers Will Leave a Website Due to Slow Performance, New Harris Poll Reveals—Consumers Will Quickly Go To a Competitor When Experiencing Site Glitches August 14, 2013 67 Percent of Online Shoppers Will Leave a Website Due to Slow Performance, New Harris Poll Reveals—Consumers Will Quickly Go To a Competitor When Experiencing Site Glitches Riverbed Technology, an application performance company, recently announced the results of one of the most extensive surveys to date on website performance and mobile shopping. According to the Riverbed-sponsored Harris Poll, once online, shoppers consult three websites on average before making a purchase and poor website performance causes the shopper to go to a competitor. A majority of U.S. adults (68 percent) expect to shop online for gifts this upcoming holiday season. Over 40 percent of U.S. adults who shop online evaluate their purchase with a local retailer before buying online, a practice known as showrooming.

Symbol Signs The complete set of 50 passenger/pedestrian symbols developed by AIGA is available for all to use, free of charge. Signs are available here in EPS and GIF formats. Additional symbol signs are available free of charge at The Noun Project. Download the complete set of Symbol Signs (ZIP archive, 377 KB) About the symbol signs This system of 50 symbol signs was designed for use at the crossroads of modern life: in airports and other transportation hubs and at large international events. Operating System Interface Design Between 1981-2009 A Graphical User Interface (GUI for short) allows users to interact with the computer hardware in a user friendly way. Over the years a range of GUI’s have been developed for different operating systems such as OS/2, Macintosh, Windowsamiga, Linux, Symbian OS, and more. We’ll be taking a look at the evolution of the interface designs of the major operating systems since the 80′s.

Thirteen Tenets Of User Experience Advertisement In my career as a user experience professional, part of my purpose has always been to help push our profession forward. And I’ve had the great privilege of being able to do just that in a myriad of ways — by writing books and articles, speaking at conferences all over the world, delivering in-house training workshops at wonderful companies, and simply doing the work for a great many clients. If I could be remembered for just one thing, I’d want it to be this, because this is what designers and companies need to know and understand about the nature of user experience as a profession, a goal, an idea.

Responsive Web Design: What It Is and How To Use It - Smashing Magazine Advertisement Almost every new client these days wants a mobile version of their website. It’s practically essential after all: one design for the BlackBerry, another for the iPhone, the iPad, netbook, Kindle — and all screen resolutions must be compatible, too. In the next five years, we’ll likely need to design for a number of additional inventions. When will the madness stop? Unicorn: a visual designer with UX chops Unicorn: a visual designer with UX skills I was speaking to an entrepreneur the other day when he mentioned he was looking for a “creative director with UX skills.” He added,”…someone whose aesthetic I really like.” I responded ,”Good luck.” Having recently completed a year-long search for just such a person I’d resigned to believe this person was a in fact a unicorn.

10 Useful Usability Findings and Guidelines « Smashing Magazine Everyone would agree that usability is an important aspect of Web design. Whether you’re working on a portfolio website, online store or Web app, making your pages easy and enjoyable for your visitors to use is key. Many studies have been done over the years on various aspects of Web and interface design, and the findings are valuable in helping us improve our work.

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