Ten Reasons People Resist Change - Rosabeth Moss Kanter
by Rosabeth Moss Kanter | 12:00 PM September 25, 2012 Leadership is about change, but what is a leader to do when faced with ubiquitous resistance? Resistance to change manifests itself in many ways, from foot-dragging and inertia to petty sabotage to outright rebellions. The best tool for leaders of change is to understand the predictable, universal sources of resistance in each situation and then strategize around them. Here are the ten I’ve found to be the most common. Loss of control. Excess uncertainty. Surprise, surprise! Everything seems different. Loss of face. Concerns about competence. More work. Ripple effects. Past resentments. Sometimes the threat is real. Although leaders can’t always make people feel comfortable with change, they can minimize discomfort.
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