Forrester Blogs Outside of BPM, one of my other passions is mentoring college students through the process of launching new startups. I enjoy helping students tighten up their business ideas and seeing them build business plans that can attract the funding they need to stand up and implement their ventures. Recently, after reviewing and providing feedback on a student’s business plan, the student responded, “I can launch my business without a business plan; all this planning seems like a waste of time.” At first, I thought he was joking. The next day when I reflected on the conversation, I had a moment of satori. My conversation with the student about the importance of business planning seemed to parallel conversations I often have with enterprise architects and business architects launching or retooling their BPM initiatives. What does it mean to have a “lean startup” mentality?
Web Strategy by Jeremiah Owyang | Social Media, Web Marketing By Jeremiah Owyang, from Silicon Valley In many respects, Silicon Valley sits atop the world. Its growth and influence has made it the globe’s top location for innovation, STEM jobs, IT patents, venture capital funding, and Internet and software growth, and Unicorn startups galore. And yet there’s also been a shift in the Valley’s culture. One could argue that there’s an emergence of signs that strikingly resemble Detroit in the glory days of the age of transportation. In Detroit’s case, where I visited earlier this week, the Motor City reveled in its dominance in the 1950s, but growing social unrest soon culminated in a massive riot in the late 1960s. Here are four threats, aside from natural disaster, or whole scale physical attack for Silicon Valley today, along with a futuristic probing of their possible conclusions in the coming decades: Threat Two: Lack of Economic Diversity Means FragilityOne industry in a single city is a risk.
Social BPM Methodology: The Triple Oxymoron « Welcome to the Real I consider ‘Social-BPM’ as a combination of Social and BPM software an oxymoron. Social networking and BPM automation are at opposite ends of the human interaction spectrum. BPM flowcharts are decomposed complicated structures and social networks are complex adaptive systems. Various vendors: Employing Enterprise 2.0 in-house Wikis, chats, user ratings, video for processesUsing Facebook or Twitter for customer process communication.Comunicate processes to users for buy-in and help them ‘feel’ like they have ownership.Collaborate via discussions, documents, wikis, etc. in process contextCollaboration can be archived along with the process instance or case log. Forrester Research: A methodology for bringing more and diverse voices into process improvement activitiesAccelerate time-to-value and adoption for BPM projectsFacilitate collaboration for process improvementProcess users provide direct feedback on enhancements and improvements during execution Gartner Group: HBR: Embracing Complexity
Siete reglas de la ruta para gerentes Por Richard Branson Adiestrar a los gerentes senior puede ser difícil, simplemente porque necesitan encontrar un período ininterrumpido para revisar sus decisiones. Así que, cada año traemos a gerentes senior del Virgin Group hasta mi casa en la isla Necker para discutir los desafíos y oportunidades que enfrentamos. Celebramos nuestros logros, reflexionamos sobre nuestros errores y debatimos acerca de cómo trabajar mejor juntos. En una sesión encabezada por Sally Morgan, ex asistente del primer ministro británico Tony Blair, que ahora es una de nuestras asesoras, nuestro grupo produjo algunos lineamientos útiles para gerentes, al analizar las lecciones aprendidas en los sectores público, privado y no lucrativo. 1. Comunicar sus objetivos en forma regular le ayudará a estar seguro de que su equipo tiene un marco para tomar sus propias decisiones. 2. 3. 4. 5. 6. Es importante no seguir ajustando o trabajando un proyecto con la esperanza de postergar su fin. 7.
Broken Social Scene – Social BPM and Social CRM - BPM Leader Just like when Homer designed a new car for his brother that included shag carpeting, three horns and bubble domes, BPM and CRM applications are in danger of trying to become all things to all men. Social is the latest in the long list of capabilities being added to both BPM and CRM applications, on top of features like mobile, content management and analytics. Where the extension of BPM and CRM tools to embrace mobile and analytics capabilities seem to be a natural extension of the suites capability, social seems like an uneasy fit. This difficulty is partly due to difference between the applications themselves and is in part down to a lack of understanding about what social really is. At their most basic level BPM and CRM applications are used by businesses to organize, streamline and deliver process efficiency. Social networks take conversations to a hyper level. Instead of Social CRM or Social BPM maybe we should be calling this Multi-Channel CRM or Multi-Channel BPM.
List of top open source BPM / workflow solution » Software for Enterprise Every organization has their very own distinct business processes which differentiates them from their competitors. Some companies have predefined processes while some have processes which are defined by the employees themselves. Imagine what would happen if each customer support representative have their own way of managing a customer. Without a proper process in place, calls from customers can go unanswered and can be transferred endlessly. Lately, with the help of advance web based solutions, business processes and workflows can be managed through business process management (BPM) solutions. These solutions can be used to easily create applications automate processes such as: Change managementQuality controlCustomer serviceClaims managementComplaint managementProcurement There are many BPM / Workflow solutions out there. 1. Intalio Enterprise provides all the components required for the design, deployment, and management of the most complex business processes which includes 2. 3. 4. 5.
Social BPM - Responding to Business Uncertainties If reining in Business Processes Management (BPM) was all the rage in the eighties, then leveraging the power of emergent processes seems to be the focus and challenge of today’s businesses. To illustrate the case for Social BPM, let us take you through the realistic case study of a retailer who was under pressure to take swift, corrective action. Scenario: Thinking Out-Of-The-Box Gatsby nervously chewed the end of his ballpoint pen. It was 5.45 am on the day after Christmas — 15 minutes to when the shutters of his Gloucester store opened for the ‘Boxing Day Sale’, an acid test for any UK retailer. Through the blinds of the shop window, Gatsby spotted the seasoned buyers in the five-hour-old queue outside his shop. Inaugurated less than three weeks ago, Gatsby’s sprawling 14,000 square feet store was the newest in the chain of the high-end apparel retailer, Luke. Although most of his staff consisted of new recruits, Gatsby was quite confident of handling the crowd. Best-laid Plans
SOA - Service-Oriented Architecture See also the client-server model, a progenitor concept A Service-Oriented Architecture (SOA) is a design pattern in which software/application components provide services to other software/application components via a protocol, typically over a network and in a loosely-coupled way. The principles of service-orientation are independent of any vendor, product or technology.[1] A service is a self-contained unit of functionality, such as retrieving an online bank statement.[2] By that definition, a service is a discretely invokable operation. Services can be combined to provide the complete functionality of a large software application.[3] A SOA makes it easier for software components on computers connected over a network to cooperate. Definitions[edit] A paradigm for organizing and utilizing distributed capabilities that may be under the control of different ownership domains. The Open Group's definition is: Overview[edit] SOA framework[edit] Design concept[edit] Principles[edit]
Social BPM pushes process out to users, customers - TotalCIO Nov 16 2011 5:52PM GMT Posted by: Christina Torode Tags: Thanks! We'll email youwhen relevant content isadded and updated. Following Follow business processes social BPM Social business process management, or social BPM, promises to address the age-old problem of having a small group of business analysts or technicians create business processes, only to get pushback from frontline users. The team has good intentions, but the people actually involved in making the business process happen end up saying, “This isn’t how we do it,” or “This isn’t what we had in mind.” Employees end up reverting to the old way of doing business, and either all that business process improvement work goes down the drain or the BPM tools don’t get used. With social BPM, employees — and in some cases, customers — are involved up front in changing and improving and even creating new business processes. Richardson is seeing it happen among his client base. With social BPM, a process can be changed midstream.
Installing Java (JDK) and Setting JAVA_HOME in Ubuntu (Linux) | Java, JVM and beyond I know lot of you starting out new as Linux users or Java learners on Linux platform find it an issue to install JDK or may be configure it to start using after installing. At time the version of java that comes with the package manager (apt-get for Ubuntu) would be an older version and you would require you to download the compressed binaries. In any case I have outlined how to configure in both the cases. Case: 1 - You would have to download the required JDK binary package from here . Case: 2 - You have installed the JDK package using the apt-get and it installs JDK to some location (I haven’t used this approach because when ever I tried I ended up with an older version of JDK, so I have not explained it in detail). Also note that usually the Linux installation might come with the OpenJDK but I have never used that before. Steps for Case-1 Suppose you happen to download the JDK from the Oracle Downloads site here , then you can follow the below procedure: 1. 2. 3. Steps for Case-2
Social BPM Workshop Part 1: Socially-Enabled Processes Empower Users to Improve The Way They Work Samantha Searle Research Analyst 5 years with Gartner 5 years IT industry Samantha Searle is a research analyst in the Business Process Management team, focusing on process governance and getting started in BPM. Previously, she worked as a research specialist for Gartner's Best Practices Council…Read Full Bio Coverage Areas: by Samantha Searle | November 15, 2011 | 1 Comment “Designing Socially-Enabled Processes” was the first topic that the BPM team covered with our European clients during a workshop at the Gartner Symposium in Barcelona this week. The workshop explored how to design socially-enabled processes from a number of perspectives: roles and skills, candidate processes for social BPM, how to implement social BPM to drive awareness and gain adoption and how to measure its impact. What roles and skilled are required to design and implement socially-enabled processes? Social BPM requires people to think different about how they get work done.
ActiveMQ ™ -- Getting Started Introduction This document describes how to install and configure ActiveMQ 4.x/5.x for both Unix and Windows' platforms. Document Organization The Getting Started Guide for ActiveMQ 4.x document contains the following sections: Pre-Installation Requirements Hardware: ~ 60 MB of free disk space for the ActiveMQ 5.x binary distribution. Operating Systems: Windows: Windows XP SP2, Windows 2000, Windows Vista, Windows 7.Unix: Ubuntu Linux, Powerdog Linux, MacOS, AIX, HP-UX, Solaris, or any Unix platform that supports Java. Environment: Java Runtime Environment (JRE) JRE 1.7 (1.6 for version <=5.10.0)(a JDK is required if you plan to recompile source code)The JAVA_HOME environment variable must be set to the directory where the JRE is installed(Unix: the binary "java" has to be resolvable by the PATH variable; execute "which java" to verify)Maven 3.0.0 build system(only if you plan to recompile source code)JARs that will be used must be added to the classpath. Installation Procedure for Windows
Is Social BPM A Methodology, A Technology, Or Just A Lot Of Hype? Over the past three months, I've been heads down working on our upcoming "Forrester Wave™ For Human-Centric BPM Suites, Q3 2010" report. I've also been on the road over the past five weeks attending and presenting at different BPM vendor conferences - gotta love Vegas! I must admit I have barely had time to keep tabs on my different BPM tribes - blog sites, Twitter conversations, and LinkedIn discussions. I've been checking in here and there around different camp fires and adding a little spark occasionally when something interesting caught my eye. But today, I ran across a simmering debate around social BPM on different blog sites, here and here. Earlier this month I delivered a presentation on social BPM at IBM's Impact 2010 event. In the blogosphere there seems to be divergent views on how social BPM should be used within organizations. I say, they're both right. Many speculate that social BPM will have the greatest impact at runtime.