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Twitter Alerts - Social Media Monitoring and Analysis with SM2 from Techrigy (Alterian SM2) Do you know the process your customers take to buy and connect with you? Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking this view of your customer’s world lets you make better informed and faster decisions about value propositions, brand strategies, and, more importantly, how to engage customers.

OLAP Bar ChartAvailable in 2D-3DHTML5 or FlashComes in Column, Bar, Stacked, Stacked Percent, and Multi-Axis Area ChartHTML5 or FlashComes in Area, Stacked Area, Stacked Percent, Area Spline, Stacked Area Spline HTML5 or FlashComes in Line, Spline or Stacked Pie ChartHTML5 or Flash Scatter ChartHTML5 or JPG Multi-AxisHTML5Column, Stacked Column, Multi-Axis Line, Multi-Axis Column reporterscenter Семеновку расстреливают. ПоследствияПоселок Семеновка недалеко от Славянска в течение двух часов подвергался интенсивному артиллерийскому обстрелу. До сих пор слышны отдельные залпы и выстрелы. Обстрел Семеновки с горы Карачун в очередной раз возобновился накануне вечером. Минувшей ночью обстрелу подвергся также центр города. Представитель ополчения в свою очередь рассказал, что частично разрушены два жилых дома - на улицах Революции и Ленина вблизи здания Службы безопасности Украины.

BuzzStream Social Media Monitoring and Engagement - Beevolve 8 tools to help you get the most out of Twitter With over a million registered apps designed for Twitter, Leo Widrich of Twitter Tip Blog picks out his top eight and how they help you make the most out of the microblogging site. Twitter recently announced that there are over one million Apps registered now. I believe this is an incredible statement about how strong Twitter's ecosystem has become already. On top of this, a new app is registered every 1.5 seconds, fueling this growth even further. For the future, there definitely won't be a problem of too few options. Buffer Why: Gives you 200% more clicks on tweets Everyday there is a ton of great articles I come across on the web. Top Tip: To know how effective your tweets are, the app will show you the number of clicks, retweets and reach of each tweet sent via Buffer. Formulists Why: Helps you build lists on twitter the easy way When I started out on Twitter, I never gave much thought to building lists. Twitsprout Why: Acts as a analytics dashboard on one single page Tweriod KeepStream

Twitter Resources Archives @journtoolboxFollow the Journalist's Toolbox on Twitter. Twitter Twitter for NewsroomsResources from the team at Twitter on how to integrate it into the newsroom. Verifying Social Media ContentA great list of links, case studies and best practices from Josh Stearns. Social-SearcherSocial search engine. 13 Style and Grammar Tips for Twitter Success Sree Sreenivasan's Social Media GuideHis presentations, TEDx talks, guidelines and more. IJNet: 2013's Top Social Media Tools Definitive Guide to Social Media Metrics TNW: Tips for Creating Social Video Content 12 Social Media Tips to Help Journalists Work Better SquareFormatA place to discover new Instagram photographers. DIY Engagement Tracking Stores important numbers in your life and makes them visual. API: Finding a Voice on Social Media: Insights for Local Newsrooms Toolset.coTwitter tools galore. Product Hunt: Best Tools for LivestreamingGreat list that includes Periscope and Meerkat. SocialpiqHelps you find social media tools. Facebook Graph Search

Overtone - Beyond Social Media Monitoring | Voice of Customer and Social CRM Scalable to growth. Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. IT and business — finally on the same page The Design-Orchestrate-Listen methodology, the cornerstone of KANA Enterprise, enables interfaces to be created visually and/or automatically. Adapts to users. Service experiences, are consistent across communication channels — phone, email, chat and social communities — even when your customer base doubles in size or product development takes an unexpected turn. KANA Services: Building blocks of better customer experience management Don't write code. Integration Hub KANA Enterprise is able to orchestrate across all of your data, transactions and content because the Design-Orchestrate-Listen methodology is hitched to a powerful Integration Hub. Analytics your way Multiple delivery options

Social Media Monitoring Tools This post was written by Jenny Urbano, our Social Media Manager. Here at Demandforce, we love seeing and celebrating your ideas! And more than that, we love to hear from YOU. We want to bridge the gap between us and you, so that’s why we’re offering a once in a lifetime opportunity to win a trip to San Francisco, sightsee in this amazing city, visit Demandforce headquarters and share your ideas with us! 6 winners, and a guest of their choice will be flown out to San Francisco, California on March 12-14th, 2014, where they will stay in Union Square, spend a day at Demandforce, have dinner with the team, and explore the lovely City by the Bay! For contest rules, and how to enter, please visit our post in the Generation Demandforce Community here. Good luck!

Netvibes Updates Social Analytics Solution With its "integrate everything" Universal Web App (UWA) technology based on open standards, and Host your own Social Analytics giving the enterprise control, Netvibes announced the latest version of its namesake enterprise platform already adopted by Fortune 500 companies and government agencies including the US Dept. of Energy (US DoE). Boosts Open Market Access, Social Analytics “Netvibes for Enterprise was designed to solve two major shortcomings in the enterprise portal market: The lack of open access and limited social analytics. Netvibes for Enterprise makes it easy for companies to integrate everything from Sharepoint, Websphere and Salesforce to Facebook and Twitter, all on one continuously updated, real-time dashboard that each user can personalize and access everywhere — from desktop to mobile, as a whole or by the app,” said Freddy Mini, CEO of Netvibes. Sharepoint Websphere Salesforce Oracle Sage Etelos SAP Social apps supported include: Twitter Facebook Google Docs Dropbox

Journalist's Toolbox Update: March 25, 2011 - The Journalist's Toolbox 48 Free Social Media Monitoring Tools Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools. Before you get out your credit card and start to spend money try out some of the free social media monitoring services. This way you get a taste of what is available and if you need paid services. I have collected 48 free social media monitoring tools. Group A Seesmic Twitter account: seesmic Seesmic is a suite of social media management and collaboration tools that provide everything to build their brands online. HootSuit Twitter account: HootSuite Monitor and post to multiple social networks, including Facebook and Twitter. PostRank Twitter account: postrank Postrank has two tools. Social Mention Twitter account: socialmention Social Mention is a social media search and analysis platform that aggregates user generated content into a single stream of information. SocialPointer SocialSeek Twazzup TwitterCounter Group B CoTweet

TwitPic Founder’s Heello Launches As A Simple Twitter Clone

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