Secret to Success - Neil Patel | Secret Entourage Some entrepreneurs would go back to their day jobs after a business failure but what happens if your business fails and you accrue over $1 million in debt at the age of 21? Neil Patel went through that very situation and stayed true to his entrepreneurial roots and continued to move forward. With a background in SEO and marketing, Neil has launched two very fast growing startups: KissMetrics and Crazy Egg. Who was your first major client and how did you get them? My first client ever was Elpac Electronics, the power supply manufacturing company. I was taking nighttime college classes while I was in high school and gave a speech on how search engines work. What kind of results did you produce for the company and yourself? I was making about $3,500 a month and still thought I was raking in the dough until I realized I wasn’t making millions with $3,500 a month. With SEO always evolving, how do you build a sustainable business? Use long term strategies.
s Top 15 Trends For Customer Service In 2013 2012 is still a vivid memory for most of us. But it’s time to look ahead to 2013 and focus on the key trends that customer service professionals need to pay attention to as they plan for success this year. Here are the top trends that I am tracking. My full report is here. Trend 1: Channel Preference Is Changing Rapidly Across all demographics, voice is still the primary communication channel used, but is quickly followed by self-service channels, and digital channels like chat and email. Trend 2: Mobile Solutions Are Becoming A Must-Have Customer service mobile applications remain nascent as more companies focus on their mobile marketing, sales, and eCommerce mobility strategies. Trend 3: Agile Service Is Becoming More Important Than Multichannel Service Customers expect service to be agile — that is, being able to start an interaction in one communication channel or touchpoint and complete it in another. Trend 4: Customers Expect Proactive Outbound Communication
Minimum Viable Personality Today we have a special guest post. There have been a few guest posts here at AVC. Maybe a half dozen in total. One of my favorites was this one by JLM during the financial crisis of 2008/2009. But this one today may top that gem. It's from our favorite Giant Robot Dinosaur and it's about Minimal Viable Personality, something I have referred to as "voice" in pior posts. One final note.
Born Rich First-time filmmaker Jamie Johnson, a 23-year-old heir to the Johnson & Johnson pharmaceutical fortune, captures the rituals, worries and social customs of the young Trumps, Vanderbilts, Newhouses and Bloombergs in the documentary special, Born Rich. Offering candid insights into the privileges and burdens of inheriting more money than most people will earn in a lifetime. Narrated by Johnson, a history student at New York University, and filmed over a three-year period, Born Rich spotlights ten young adults who came into the world knowing they would never have to work a day in their lives. These society-column names speak frankly about the one subject they all know is taboo: money. With his unfettered access to this rarefied subculture, Johnson explores topics such as the anxieties of being cut off, and the misconception that money can solve all problems. Most wealthy people are told from a very young age not to talk about money, notes Johnson. Watch the full documentary now
A parent's love -- no matter what - alice.default - HEC Paris Mail 7 Company Blogs That Build Community (And More) Company blogs aren’t usually considered supreme ROI-generators. Some simply see them as a necessity for SEO, while others hire writers because everyone else is doing it. A good blog is a community builder, a resource that users, friends, and partners turn to when they’re looking for information, advice, or even just a smile. A great blog is one that people talk about with their friends, read on a regular basis, and wait with bated breath for the next post. A blog is not only an opportunity to show off your authority, but it also helps keep your business top of mind. With that in mind, let’s look at 7 company blogs that do it right, along with some practical tips for getting the same success in your blog. Mint doesn’t offer a glamorous service — the platform helps users manage their budgets by categorizing their transactions. A blog about personal finance is a natural fit, and Mint does an exceptional job of providing practical advice that is relatable. 1. 2. Lessons to learn from Mint:
The 80 best Tumblr blogs for designers | Tumblr Whether you're a creative director on the hunt for new talent, or a dev looking for some web design inspiration, Tumblr is full of inspirational work. The micro blogging service and social network makes it mega-easy for anyone wanting to know how to start a blog. Tumblr blogs can be set up in a matter of minutes and having a Tumblr account also enables you to 'follow' other people via their Tumblr blogs. It's this ease of use, and social appeal, that's seen Tumblr serve more than 45 million sites. This is a great number for a company publishing blogs, but for users it becomes difficult to separate the wheat from the chaff. That's certainly the case when it comes to design-related blogs, of which there are huge numbers to choose from. With that in mind, we've done all the hard work for you, and brought you the best Tumblr blogs for designers, covering graphic design, photography, illustration, typography and more. Inspiration 01. Design curation 02. 03. 04. 05. 06. 07. 08. 09. 10. 11. 12.