Attacked from Within 1 — Community, society, diversity and stasis According to the mythology we've received from the neckbeards we find squirreled away in server rooms, Eternal September turned the Internet from a place of constructive conversation and engagement into an endless and unwinnable war against trolls, griefers, crapflooders, spammers, and the 13-15-year-old demographic. Antediluvian John Allen (in the linked video above) makes what are now risible claims about "Internet": There's an interesting kind of restraint that you find. The problem that Eternal September presented to this command-line Eden was one of growth and socialization. Clay Shirky, dubious internet commentator who has somehow scammed a job at NYU teaching "new media," calls this an "attack from within": [A]ttack from within is what matters. The problem faced by online forums in a post-Eternal September world was not a technological problem, because the system was working as designed. 2 — Shii contra Shirky
Welcome to True/Slant | The Copy Box Apr. 8 2009 - 6:14 pm | 65 views | 4 recommendations | By LEWIS DVORKIN This is an idea 35 years in the making. I got hooked on journalism in college when the country was bitterly divided over Vietnam, gripped by Nixon and Watergate, in the throes of Roe v. Wade. I loved the newsroom. Today, the news business is undergoing a wrenching transformation brought on by the economics of the digital world. True/Slant has many goals: – To empower knowledgeable and experienced contributors to easily produce original content. – To enable the audience to efficiently find relevant and interesting news culled by contributors they respect. – To blur the line between the “New Journalist” and the audience by hosting a curated, lively and civil conversation. – To point audiences to stories and videos across the Web, respecting the intellectual copyrights of the original content creators. – To give a voice to corporate marketers that is fully transparent and labeled, maintaining the integrity of the conversation.
LePost.fr: How amateurs produce valuable journalism | forum4editors.com (with @benoitraphael ) Browse > Home / Blog / LePost.fr: How amateurs produce valuable journalism Two weeks before the start of the INMA / OPA Outlook 2010 conference, Forum4Editors is here with the series of exlusive interviews. The speakers who will be presenting their ideas during the conference agreed to answer few questions about what they do best, and what, in their opinion, is the best strategy to develop the best relation with their readers. First in the series is Benoît Raphaël, the Editor in Chief of LePost.fr, a subsidiary of “Le Monde”. He will be telling us about this new brand of Le Monde featuring user-generated content, videos, blogs, and more. forum4editors: LePost.fr is a subbrand of Le Monde. Benoît Raphaël: LePost’s model is quite unique in the world: it’s a social media + a newsroom of journalists who produce their own content and co-produce news with users. At Le Post, a journalist is, at the same time, a news producer, an aggregator and a community organizer. Thank you very much.
10 Rules for Increasing Community Engagement Getting people to interact with others and upload content to a community-driven site enough may sound easy, but engagement doesn’t happen automatically. It takes time and work, and much of the right formula is deduced through trial and error. Here are 10 tips for increasing user engagement that work for news community web sites, but can apply to all types of online user-engagement communities. 1. Make It Easy to Participate This sounds like a no-brainer. “I’ve gotten feedback from people who didn’t quite know how to participate and if it seems to be a problem for many, we reevaluate how we’re displaying the message. Each week CNN’s iReport.com posts at least one new topic to its Assignment Desk page for people to respond to by submitting photos, video or audio. iReport.com has more than 412,000 registered users who have signed up and contributed content, according to CNN. That strategy has paid off. 2. Matt Thompson, interim online community manager for the John S. and James L. 3. 4. 5.
Doing journalism in 2010 is an act of community organizing (via @pyplatini ) Nothing frustrates me more than watching journalists who’ve lost their newsroom jobs entering the blogosphere… with no clue as to what they should be doing online. Too few emerging online journalists understand that the function of news publishing has changed in the Internet era. Simply reporting the news, however you might define that, is no longer enough, not when you are publishing in such a competitive environment. Before the holidays, I had lunch with a local journalist who is making the transition from a print staff job to online entrepreneur. Despite what years of local monopoly may have taught many veteran journalists, readers don’t automatically show up for whatever you publish. “But thousands of people read me in the paper,” they stammer. Well, the paper might have sold thousands of copies each day, but as any newspaper-dot-com staffers who’s looked at the traffic data can tell you, few subscribers actually read any given writer’s work. So, your past earns you nothing online.
Doing journalism in 2010 is an act of community organizing (via @pyplatini ) Nothing frustrates me more than watching journalists who’ve lost their newsroom jobs entering the blogosphere… with no clue as to what they should be doing online. Too few emerging online journalists understand that the function of news publishing has changed in the Internet era. Simply reporting the news, however you might define that, is no longer enough, not when you are publishing in such a competitive environment. The journalists who succeed online are the ones who understand that they are no longer simply reporters… they’ve become community organizers. Before the holidays, I had lunch with a local journalist who is making the transition from a print staff job to online entrepreneur. Despite what years of local monopoly may have taught many veteran journalists, readers don’t automatically show up for whatever you publish. “But thousands of people read me in the paper,” they stammer. So, your past earns you nothing online. Now you’re a community organizer.
Le mythe du Community Management ne survivra pas à la réalité du Trust Management blog de Frédéric Bascunana Nous n'avons jamais géré de communauté. Le community management n'existe pas. Pour la bonne et simple raison qu'on ne "gère" pas une communauté. C'est une notion que nous avons inventée, le plus souvent pour nous rassurer, parfois aussi pour étoffer des offres de prestation, crédibiliser les dispositifs de communication via les médias sociaux qui prolifèrent. Et passons sur la tentation idiote qui consiste à confondre le score d'une fan page avec la notion même de communauté. Je veux certes bien gérer tout ce que vous voudrez, du moment qu'on se penche sérieusement sur la bonne méthode. Quoiqu'il en soit, et pour en revenir à nos médias sociaux des années 2010, on se trompe si l'on croit "gérer une communauté" : parce que la seule chose que l'on n'ait jamais eu à gérer tant que bien que mal, c'est la confiance dont on peut éventuellement faire l'objet. Même si j'avais tort sur ce qui précède, je pourrais néanmoins faire ce constat lucide : vous ne gèrerez plus jamais de communautés.
Le mythe du Community Management ne survivra pas à la réalité du Trust Management blog de Frédéric Bascunana Nous n'avons jamais géré de communauté. Le community management n'existe pas. Pour la bonne et simple raison qu'on ne "gère" pas une communauté. Je veux certes bien gérer tout ce que vous voudrez, du moment qu'on se penche sérieusement sur la bonne méthode. Quoiqu'il en soit, et pour en revenir à nos médias sociaux des années 2010, on se trompe si l'on croit "gérer une communauté" : parce que la seule chose que l'on n'ait jamais eu à gérer tant que bien que mal, c'est la confiance dont on peut éventuellement faire l'objet. Même si j'avais tort sur ce qui précède, je pourrais néanmoins faire ce constat lucide : vous ne gèrerez plus jamais de communautés. Aujourd'hui, ce sont une poignée d'acteurs et d'internautes puissants, implantés dans un écosystème plus complexe que jamais, et mieux organisés que les autres, qui "gèrent", tantôt par cynisme, tantôt par militantisme jusqu'au-boutiste, l'avenir d'une poignée de marques qui se savent sur la sellette.