B2B Public Relations Firm Blog In marketing and communications, social media is no longer considered new. It’s the new normal. But for the pharma industry, this is not the case. Combine a lack of social media guidance from the Food & Drug Administration (FDA) with strict regulatory oversight and high stakes – what do you get? An industry paralyzed by […] Six Pixels of Separation - Marketing and Communications Blog - By Mitch Joel at Twist Image Is your head bleeding? Is your heart bleeding? Here's my thought (and, I say this with full disclosure that I am no IT expert and have limited knowledge of the hacking space beyond a personal interest in better understanding technology - peace and love... peace and love...), but the process of text-based passwords needs to be tossed out. It just has to happen. We're all still trying to understand what the ramifications are of this nefarious Heartbleed bug is, and what it all means. Right now, some of the most frequently and commonly used online tools and sites are asking all of their users to change their passwords because of this bug.
Digg Digg With Digg Digg by Buffer, you have an all in one social sharing plugin for your blog. Display all social sharing buttons nicely on your blog and make it look amazing, just like Mashable. Features Display all popular social sharing buttons with count, such as Twitter, Buffer, Facebook Share, Facebook Like, Digg, LinkedIn, Google +1, Reddit, dZone, TweetMeme, Topsy, Yahoo Buzz, StumbleUpon, Del.icio.us, Sphinn, Designbump, WebBlend, BlogEngage, Serpd, Pinterest, Pocket and Tumblr.Facebook Like (Iframe or XFBML), support thumbnail generation, multiple languages, show faces and send button.Great customization options. Choose a floating bar like here: or sharing buttons at the top or bottom of the post.Lazy loading to increase website performance.Left or right scrolling effect like Mashable.com.Support in excerpt mode.Support for email and print services.Nearly any button out there you can think of.Have any suggestions we should include in the next update?
Web Strategy by Jeremiah Owyang By Jeremiah Owyang, from Silicon Valley In many respects, Silicon Valley sits atop the world. Its growth and influence has made it the globe’s top location for innovation, STEM jobs, IT patents, venture capital funding, and Internet and software growth, and Unicorn startups galore. And yet there’s also been a shift in the Valley’s culture. Growing social and economic rifts have bred fraud, anger and protests. Where housing isn’t in high demand, neighborhoods lay abandoned. Can You Measure the ROI of Custmer Service? “Break the service paradigm in your industry or market so that customers aren’t just satisfied, they’re so shocked that they tell strangers on the street how good you are.” — Jack Welch Is customer service the new PR? There’s no shortage of articles and posts explaining the inter-connectedness of the two disciplines (see: Dave Fleet, Steve Rubel, Brian Solis, Todd Defren and Fast Company). But, if you live in a world of accountability measured by fans, followers, web traffic, retweets, Twitter lists and other “data” metrics, customer service as a PR function can be a hard sell.
Andrew Lark I'm not sure about the logic that says a company that provides a free service - Facebook, Twitter, Quora -- should also provide free telephone support. Users shouldn't confuse them not doing this with not listening - I suspect it is pure business economics. What drives me mad is when companies like eBay and PayPal, who charge for a service can't be bothered providing easy to access support. I'm experiencing this first hand at the moment with Billmelater. Some criminal managed to use my wifes name to set up an account - wrong social security number, wrong birthdate but her name.
Top 10 Social Media Blogs: The 2011 Winners! Social media is a big subject. If you’re looking for some reliable places to go for the best tips and social media tactics, look no further! Our second-annual contest generated more than 300 nominations. Our panel of social media experts carefully reviewed the nominees and finalists, analyzing the quality of their content, the frequency of posts and reader involvement (among other things). The following are the winners of Social Media Examiner’s Top 10 Social Media Blogs for 2011. If you’re looking to master all that social media has to offer, these rich blogs need to be at the top of your reading list.
Top 10 Business Blogs and Why They Are Successful Does your business have a blog? Are you looking to generate engaging comments and new daily visitors? If so, look no further. This article showcases 10 top blogs in multiple markets. Follow their lead to take your blog from good to great. And if you don’t have a business blog yet, now’s the perfect time to get in the game! Beth's Blog: How Nonprofit Organizations Can Use Social Media to Power Social Networks for Change Soren Gordhamer,Wisdom 2.0 Summit Organizer I am filled with gratitude to Soren Gordhamer for his vision of bringing together an amazing group of people who work in the area of mindfulness and technology for Wisdom 2.0, a three-day event aimed at addressing an compelling issue: "The question for most of us is not if we will use the technologies of our age, from cell phones to social media, the question is how can we do so with mindfulness, meaning, and wisdom?" Soren is the author of the book, "Wisdom 2.0" and writes about mindfulness and technology use for Huffington Post and on Mashable. If you want to explore the intersection of technology use and mindfulness, follow Soren's work.