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The Anatomy of an Experience Map Experience maps have become more prominent over the past few years, largely because companies are realizing the interconnectedness of the cross-channel experience. It’s becoming increasingly useful to gain insight in order to orchestrate service touchpoints over time and space. But I still see a dearth of quality references. I’m often asked what defines a good experience map. But it’s not just about the illustration of the journey (that would simply be a journey map). Rail Europe experience map. The experience map highlighted above was part of an overall initiative for Rail Europe, Inc., a US distributor that offers North American travelers a single place to book rail tickets and passes throughout Europe, instead of going to numerous websites. I almost always apply five critical components that make an experience map useful. Second, it’s clearly a means to something actionable—ideally something to design around—and not an end in and of itself. First Steps The Lens The Journey Model

ABCya.com | Kids Educational Computer Games & Activities RGB ledlamp - Intro Since RGB-leds became powerful enough to be used in lighting, I've been planning on incorporating them in my house interior somehow. I think the way you can set the atmosphere from nice and cool blue to warm red is something to be desired. A while ago, I've received a Philips LivingColor-lamp, so I already know how it feels. Now I live in my own house, though, a single lamp isn't going to cut it. Now, it would surely be possible to buy multiple of these devices, but at E120 a piece, that would get a bit costly... Another alternative, which I might pursue in the future, is to incorporate RGB-leds in the interior. In the end, I decided to go with the third option: change the existing lighting to RGB-leds. 1 Next »

Technology and Education Medallia Home | Medallia Classroom Assessment | Basic Concepts The values for reliability coefficients range from 0 to 1.0. A coefficient of 0 means no reliability and 1.0 means perfect reliability. Since all tests have some error, reliability coefficients never reach 1.0. Validity refers to the accuracy of an assessment -- whether or not it measures what it is supposed to measure. There are three ways in which validity can be measured. So, does all this talk about validity and reliability mean you need to conduct statistical analyses on your classroom quizzes?

Method Cards IDEO Method Cards is a collection of 51 cards representing diverse ways that design teams can understand the people they are designing for. They are used to make a number of different methods accessible to all members of a design team, to explain how and when the methods are best used, and to demonstrate how they have been applied to real design projects. IDEO’s human factors specialists conceived the deck as a design research tool for its staff and clients, to be used by researchers, designers, and engineers to evaluate and select the empathic research methods that best inform specific design initiatives. The tool can be used in various ways—sorted, browsed, searched, spread out, pinned up—as both information and inspiration to human-centered design teams and individuals at various stages to support planning and execution of design programs. In its first year, the Method Cards appeared to have unexpected relevance to groups that are not necessarily engaged in design initiatives.

IRIS Resource Locator Center on Enhancing Early Learning Outcomes (CEELO) The Center on Enhancing Early Learning Outcomes (CEELO) works to strengthen the capacity of state education agencies (SEAs) to lead sustained improvements in early learning opportunities and outcomes. Resources on this site include publications, webinars, and presentations about EI/ECE assessment, as well as links to other centers. The CEELO Annotated Bibliography on Early Childhood Assessment highlights resources found on the Website. This center works in partnership with SEAs, state and local early childhood leaders, and other federal and national technical assistance providers to promote innovation and accountability. To help SEAs improve services for infants, toddlers, and young children, resources on this site include publications, webinars, presentations, and links to other Websites for various topics: assessment, data, practices for children from birth through third grade, workforce, systems, and child outcomes.

Post-Agile: A Design Thinking Approach to Software Development Regardless of how trained and focused your people are, when the projects you work on vary in complexity and time finding a single project management solution that works for all is impossible. This is the truth I have discovered after my first three months at Artefact, where the range of development projects varies widely – from an 18 month fully integrated design and development like PIRCH Advisor to a quick four-week iteration on our commenting platform Civic IQ. Yet Agile project management, or the iterative and incremental method of managing design and development has become so pervasive, that people and companies throw the terms around like they’re the panacea for all productivity issues. But we at Artefact use design thinking as the approach to solve problems. Waterfall – And why it’s not completely evil Everyone by now knows the cons of Waterfall: All part and parcel of Waterfall development and all things we need to avoid during any project. Agile – And why it’s not perfect

Kagan Publishing & Professional Development - KaganOnline.com Winning with IT in consumer packaged goods: Seven trends transforming the role of the CIO Consumer-packaged-goods (CPG) companies have traditionally viewed technology as a necessary business expense to be managed in the most efficient way possible. As IT spending increased over the past two decades, managers concentrated on standardizing IT systems across the company and reducing costs. Technology programs delivered on consolidating and integrating systems following mergers and acquisitions. Productivity flowed from improved supply-chain processes and from warehouse and plant-floor automation. However, during the past few years, CPG companies have grasped the commercial potential of the burgeoning supply of information about customers’ behaviors, needs, and wants. As information intensity grows, world-class IT in CPG companies requires more than just cost-effective service provision. IT teams now have the opportunity to rise to the role of strategic enabler and differentiator. Seven technology-driven trends Exhibit 1 Enlarge Direct consumer relationships Predictive analytics

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