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What are Interpersonal Skills?

What are Interpersonal Skills?
Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Employers often seek to hire staff with 'strong interpersonal skills' - they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients. This section of SkillsYouNeed is full of information and practical advice that you can use to improve your interpersonal skills. Interpersonal skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. Through awareness of how you interact with others - and with practice - you can improve your interpersonal skills. SkillsYouNeed aims to help you learn and develop your interpersonal skills by providing an extensive library of quality content. Relax Clarify Related:  Train the Trainer

Free professional development exercises and activities First things first: prioritising tasks for better time management Want to improve your on task prioritisation and time management skills? Terence Mauri, a leading business speaker in leadership and management issues, offers some tips. ‘I am definitely going to take a course on time management … just as soon as I can work it into my schedule’ (anonymous). An eight hour day is only 480 minutes. Speed is now king. It’s no surprise that according to a recent global survey by Accenture on management productivity, over 80% of respondents agreed that ‘they often felt there weren’t enough minutes in the day to achieve everything’. Stay in controlThe good news is there are some proven ways of managing your time and staying in control. At the heart of time management is an important shift in focus around the following areas: Concentrate on results, not on being busy. Use your time wisely‘The key is in not spending time, but in investing it’ (Stephen R Covey). Quite so. Good luck! LinksCIMA professional developmentCIMA on demand

Advertising account executive: Job description Advertising account executives work within advertising or multi-service agencies, acting as a link between clients and the agency. They are responsible for the coordination of advertising campaigns and therefore communicating clearly to all those involved. They must understand their clients' needs and objectives and liaise closely with them throughout campaigns, often on a daily basis. They manage administrative and campaign work and ensure that advertising projects are completed on time and on budget. The role can involve handling multiple accounts and the hours can be long in a competitive environment. Advertising account executives contribute to and develop advertising campaigns.

Australian ILRS Directory: About this site The Australian Interlibrary Resource Sharing (ILRS) Directory is the primary source for finding a contact for interlibrary loan and document delivery services within Australia and for discovering information about interlibrary loan charges and policies. It is also the directory of Australian National Union Catalogue (NUC) symbols. Australian libraries participating in the Australian interlending community are eligible for entry in the Directory, which also lists organisations such as art galleries, museums, historical societies and commercial services. The Directory also contains entries for some overseas libraries, mainly in the South East Asia/Pacific region. ILRS Directory entries Each entry within the Australian ILRS Directory includes the name, address and contact details for the interlibrary lending or document delivery service. The service providers are responsible for update of details themselves and do so via a series of online forms. What are NUC symbols?

Infographic: New Managers Not Getting the Training They Need to Succeed | Blanchard LeaderChat In a recent survey conducted by The Ken Blanchard Companies, more than 400 managers were asked to rate different types of training by order of importance. Here’s their top ten, ranked in order from most important to least important type of training (see infographic.) At the top, managers identified communication skills, help with transitioning to a leadership role, and interpersonal skills as the most needed training. In the middle, they identified setting goals, directing others, and managing conflict as next most important. In the last four slots, the respondents identified training on delegating tasks, dealing with performance issues, understanding HR policies, and conducting performance reviews as somewhat less important. Scott Blanchard, a principal with The Ken Blanchard Companies and coauthor of the company’s new First-time Manager program prioritizes a similar list in the September issue of Ignite. “A new generation of managers is moving forward. Via @leaderchat Share this:

How do I prioritise my workload? How do you eat an elephant? One bite at a time... People who over-eat are often described as having ‘eyes bigger than their stomachs’. The time management equivalent is the person who takes on more and more projects that look inviting and exciting, with a total disregard for existing work commitments. To regain control over your workload, a reality check is essential. And finally, apply a little discipline. The scenario of being allocated too much work by a superior and feeling that you cannot refuse is addressed in another page of this topic – The art of saying ‘no’. Prioritisation Things which matter most must never be at the mercy of things which matter least. Prioritisation is the cornerstone of good time management. These tasks directly contribute to the achievement of your job objectives and the functioning of your organisation, in other words, the work that you are paid to do. These, if not completed very soon, will have a negative impact. Quadrant 1 – important and urgent

Sample Job Descriptions - Operations Manager The Operations Manager will be responsible for data entry, accounts payable, payroll, grant report entry, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the ED and Program Direct, and other misc. tasks. Reporting to the ED and serving as a member of the Management Team along with the ED, Program Director and Development Director, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's financial functions. Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. Responsibilities: Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Responsibilities by Function Financial Management

How to Use Flipcharts Techniques > Public speaking > Speaking Tips > How to Use Flipcharts Preparation | Writing | Drawing | On the wall | General use | See also Using a flipchart during a presentation or training session can be a very successful tool or can go horribly wrong. Here's a set of tips and suggestions to ensure your session goes down well. Preparation Before you start your presentation, take time to prepare the flipchart setup. Check charts, paper and pens Check that you have the expected number of flipcharts and that they are stationed at the right points in the room. Know the approximate number of flipchart pages you will need and ensure there is enough paper available. Also check that you have enough pens of the right color. Pencil skeleton If you will be drawing known diagrams at fixed points and your freehand style is not great, you may want to lightly draw the pictures using a fine pencil that you will be able to see but your audience will not (check this by going to the front row and looking).

School Secretary Career Guide - Education & Childcare Jobs School secretaries perform important administrative tasks which help in the day-to-day running of a school, enabling teachers and teaching assistants to perform their jobs efficiently. School secretaries perform administrative tasks in schools. They ensure that the school environment runs as smoothly as possible and allow teachers to focus their energies purely on providing children with an education, rather than worrying about keeping records and other vital yet time-consuming tasks. A school secretary provides a warm and welcoming face to members of the general public as well as providing comfort and reassurance to pupils throughout the school day. School secretaries work in all kinds of schools, including small, rural primary schools and large comprehensive schools located in city centres. The majority of school secretaries are women and the job appeals in particular to women with school-age children, since they are not required to work during the school holidays. Salary Qualifications

Adult Learning Theory and Principles Become familiar with Adult Learning Theory and the six principles of adult learning Adult Learning Theory Part of being an effective educator involves understanding how adults learn best (Lieb,1991). Andragogy (adult learning) is a theory that holds a set of assumptions about how adults learn. Andragogy emphasises the value of the process of learning. It uses approaches to learning that are problem-based and collaborative rather than didactic, and also emphasises more equality between the teacher and learner. Andragogy as a study of adult learning originated in Europe in 1950's and was then pioneered as a theory and model of adult learning from the 1970's by Malcolm Knowles an American practitioner and theorist of adult education, who defined andragogy as "the art and science of helping adults learn" (Zmeyov 1998; Fidishun 2000). What do you mean by 'adult learning principles'? Knowles identified the six principles of adult learning outlined below. Good question!! 1. 2. 3. 4. 5. 6.

School secretary Job Information Page Content School secretary Hours37 per weekStarting salary£15,000 + per year As a school secretary or administrator, it would be your job to provide administrative support in a school. If you are organised and have good office skills, and would like to work in an educational environment, this job could be perfect for you. In this job you would need good spoken and written communication skills. To get into this job you would usually need previous experience of office work, especially the main computer software packages. WorkDesc The work Your typical duties would include: You would come into contact with a wide range of people including teachers, pupils, parents and carers, education welfare officers, social workers and school governors. In some smaller schools, you may take on extra management duties, such as responsibility for finance. HoursDesc Hours In many jobs you would work during term-time only (usually 40 weeks a year), or you could work all year round. IncomeDesc Income More information

What makes for effective PLD? | Derek's Blog At a meeting I attended last week a group of people were discussing approaches they might use to 'bring teachers up to speed' with the ideas and approaches they were discussing (in this case, computational thinking). The discussion that ensued raised all of the usual issues around why it's difficult to find effective PLD solutions: teachers are time poor, the overloaded curriculum, lack of expertise, reluctance to change etc. When turning their attention to finding a solution the predictable list appeared: provide more teacher only days (TODs), introduce a range of incentives (carrots), introduce mandatory requirements (sticks) etc. The discussion also ventured into the problem with providing PLD support that is 'just in time' rather than that which is 'just in case'. Effective professional learning and development has the following four characteristics:It is in-depthIt is provided over timeIt is related to practiceIt is contextually relevant Such moves are not surprising.

Style and Colour Analysis, Make-up, Personal Branding, Image Consultant London We help you to enhance your appearance to build self-esteem making you feel and look great inside and out. No matter what size, shape, age you are -consulting a personal image consultant will transform you and the way you feel about yourself. It will change how you look, and how you look at yourself. Discover the NEW YOU!! There are 3 stages: Colour Analysis Using over 120 coloured fabric swatches, we will define the best shades – colours to flatter your natural colouring that make you younger and radiant. why certain shades enhance your natural colouring, while others let you down badly what your dominant colouring is and how this determines what colours flatter you learn new ways to wear your colours to create the look you desire how to coordinate your wardrobe and create more outfit combinations how best to wear the colours not in your colour palette that you already have without having to buy more Make-up Using the knowledge revealed by the Colour Analysis, Price: £300

6 characteristics of great PD (and great classrooms) | eSchool News | eSchool News | 2 1. Constructivist The best PD workshops are constructivist, or marked by experiential learning. In these workshops participants are actively discovering the features, properties, and potential of a tool, app and a device. They are also being challenged to make sense of tools for themselves. In sum, we want our participants (and, ultimately, their students) engaged in active inquiry and problem solving and assuming increased responsibility for their own learning. 2. Fundamental changes in instructional practices are principally the result of peer-to-peer interaction, whether formal or informal. Collaborative exchanges between colleagues and discussion around instructional practices sit at the heart of every workshop (or online course) that we run. 3. 4. While participants are working individually or in groups, the instructor is now free to move about the room and engage students on a more individual and personal level, providing guidance and support. 5. 6.