untitled FBI Secrets of Establishing Rapport: Interview with FBI Veteran Robin Dreeke Even if you’re the biggest introvert in the world, Robin Dreeke can get you to talk. As a 15-year FBI veteran and lead trainer for social engineering and interpersonal skills at the agency, Dreeke is a master of establishing rapport with just about anyone, and that includes the IT guy who never looks up from his keyboard. As head of the Behavioral Analysis Program, Dreeke often is asked by companies to help their leaders better communicate with their teams and increase collaboration . Dreeke says he finds the best way to establish rapport with others is by asking himself, “What do I want the other people to tell me or do for me, for the team or for the company?” Then he contemplates this question: “Why should they do it?” “In other words, not why I think they should, but why they think they should. That’s a formula any leader can use and is critical because it’s focused on developing trust, he says. AB: So what’s the fallout from such a strategy? Anita Bruzzese More Posts
Style Journal Article Reporting Standards (APA Style JARS) We have published a revised version of our Privacy Statement. Please read these updated terms and take some time to understand them. Learn more Got it skip to main content Highlights Supplemental Resource on the Ethic of Transparency in JARS APA Style JARS Supplemental Glossary Guidelines Quantitative Research Use JARS–Quant when you collect your study data in numerical form or report them through statistical analyses. Qualitative Research Use JARS–Qual when you collect your study data in the form of natural language and expression. Mixed Methods Research Use JARS–Mixed when your study combines both quantitative and qualitative methods. What is APA Style JARS? APA Style Journal Article Reporting Standards (APA Style JARS) are a set of guidelines designed for journal authors, reviewers, and editors to enhance scientific rigor in peer-reviewed journal articles. The guidelines include information on what should be included in all manuscript sections for: For more information on APA Style JARS:
Don’t Get Defensive: Communication Tips for the Vigilant - Mark Goulston by Mark Goulston | 12:00 PM November 15, 2013 When we get defensive, we make it that much harder for our conversational counterparts to hear what we’re saying. We also make it harder to really listen to what *they* have to say. Soon, we’re shadow-boxing, defending ourselves against attacks that aren’t real, and wasting energy — and relationship capital — on damage control instead of solving the problem at hand. If you get hooked into defensiveness — and most of us do — you probably already know it. Well, I’ll tell you. After someone has said something that causes you to arch your back and want to become defensive: Strike 1 – Think of the first thing you want to say or do and don’t do that. Strike 2 – Think of the second thing you want to say or do and don’t do that, either. Strike 3 – Think of the third thing you want to say or do and then do that. The main reason to stop getting defensive is that it usually triggers the same response in the other person.
28 Critical Thinking Question Stems For Any Content Area - 28 Critical Thinking Question Stems For Any Content Area by TeachThought Staff Critical thinking isn’t a skill, nor is it content knowledge or even evidence of understanding. In critical thinking, there is no conclusion; it is constant interaction with changing circumstances and new knowledge that allows for broader vision which allows for new evidence which starts the process over again. The purpose of this product is to help students practice this slippery ‘skill.’ By making them cards, they are not only easier to ‘keep around’–on your desk, on a shelf in a workstation area, or even copied and given to students– but more importantly, meaningful thinking can become a part of your daily routines. In adddition to the text, we’ve included a graphic below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 28 Critical Thinking Question Stems For Any Content Area
6 hostage negotiation techniques that will get you what you want How does hostage negotiation get people to change their minds? The Behavioral Change Stairway Model was developed by the FBI’s hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they’re doing. It’s not something that only works with barricaded criminals wielding assault rifles — it applies to most any form of disagreement. There are five steps: Active Listening: Listen to their side and make them aware you’re listening.Empathy: You get an understanding of where they’re coming from and how they feel.Rapport: Empathy is what you feel. The problem is, you’re probably screwing it up. What you’re doing wrong In all likelihood you usually skip the first three steps. And that never works. Saying “Here’s why I’m right and you’re wrong” might be effective if people were fundamentally rational. But they’re not. From my interview with former head of FBI international hostage negotiation, Chris Voss: The other steps all follow from it. 1. 2.
How to improve your Critical Thinking skills: Interview with Dr. Gerald Nosich – Life Lessons In this article I interview an expert on Critical Thinking, Dr. Gerald Nosich from the Foundation for Critical Thinking, who has been teaching Critical Thinking since 1977 to find out how we can improve our Critical Thinking skills. In this article you will learn: Let’s start at the beginning… Michael: What is Critical thinking? Dr. One it’s reflective. So if I’m making a decision I can ask myself : “What assumptions am I making about this?” Or I can ask myself about the implications: “Well, if I make this decision, what’s likely to happen?” “And if I make this other decision, what’s likely to happen?” Notice I’m not just thinking about the decision I have to make, but I’m also reflecting on how I’m going about making the decision, that is I’m reflecting on my thinking about the decision. Now reflectiveness is a major part of critical thinking, but reflective all by itself does not make something “critical thinking”. Dr. “What assumptions am I making about how my child is doing in school?” Dr.
Active Listening - Communication Skills Training from MindTools Hear What People are Really Saying Learn how to hear the whole message by using active listening techniques. Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. For instance: We listen to obtain information. Given all this listening we do, you would think we'd be good at it! Turn it around and it reveals that when you are receiving directions or being presented with information, you aren't hearing the whole message either. Clearly, listening is a skill that we can all benefit from improving. Tip: Good communication skills require a high level of self-awareness . About Active Listening The way to improve your listening skills is to practice "active listening." In order to do this you must pay attention to the other person very carefully. To enhance your listening skills, you need to let the other person know that you are listening to what he or she is saying. 1. 2. 3.
Writing a Critique | IOE Writing Centre A critique (or critical review) is not to be mistaken for a literature review. A 'critical review', or 'critique', is a complete type of text (or genre), discussing one particular article or book in detail. In some instances, you may be asked to write a critique of two or three articles (e.g. a comparative critical review). Most importantly: Read your article / book as many times as possible, as this will make the critical review much easier. Contents 1. Read and Take Notes To improve your reading confidence and efficiency, visit our pages on reading. Further reading: Read Confidently After you are familiar with the text, make notes on some of the following questions. What kind of article is it (for example does it present data or does it present purely theoretical arguments)? ^ Back to top Organising your writing Summary You first need to summarise the text that you have read. In your summary you might answer the following questions: Why is this topic important? Evaluation Explicit evaluation
Empathic Listening The Benefits of Empathic Listening Empathic listening (also called active listening or reflective listening) is a way of listening and responding to another person that improves mutual understanding and trust. It is an essential skill for third parties and disputants alike, as it enables the listener to receive and accurately interpret the speaker's message, and then provide an appropriate response. The response is an integral part of the listening process and can be critical to the success of a negotiation or mediation. builds trust and respect, enables the disputants to release their emotions, reduces tensions, encourages the surfacing of information, and creates a safe environment that is conducive to collaborative problem solving. Though useful for everyone involved in a conflict, the ability and willingness to listen with empathy is often what sets the mediator apart from others involved in the conflict. "How was I different?" How to Listen with Empathy Be attentive. [3] Ibid.
The Thinker Builder: Step In, Step Out: A Strategy for Thinking Deeply About Text You're sitting at your guided reading table, your little group gathered around you, wide-eyed. Or are you the one who's wide-eyed? Sure, you know what you're doing, but maybe right now you're thinking your lesson plan doesn't fit the book like you thought it would. "Boy, I could really use a mini-lesson right now," you think. Here's something to try: I call it the "Step In - Step Out" strategy. Step In! Asking students to "step in" to the story means that students enter the world of the story to analyze the choices the CHARACTERS make. Why did this character make this choice? Step Out! Asking students to "step out" of the story means that students look at the story as a piece of writing, and analyze the choices the AUTHOR makes. Why did the author decide to write this part? Let's get back to your lesson. "Today, boys and girls, I want you to 'step in' to the story while you are reading. "Let's go back to when Sue Ellen went to the park. You tell students,