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Business process management

Business process management
Business process management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimising a company's business processes.[1] It can therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.[2] These processes can impact the cost and revenue generation of an organization. Changes in Business Process Management[edit] Although BPM initially focused on the automation of business processes with the use of information technology, it has since been extended[by whom?] to integrate human-driven processes in which human interaction takes place in series or parallel with the use of technology. More recent variations such as "human interaction management"[8][9] are concerned with the interaction between human workers performing a task. BPM life-cycle[edit]


Business activity monitoring Business activity monitoring (BAM) is software that aids in monitoring of business activities, as those activities are implemented in computer systems. The term was originally coined by analysts at Gartner, Inc.[1] and refers to the aggregation, analysis, and presentation of real-time information about activities inside organizations and involving customers and partners. A business activity can either be a business process that is orchestrated by business process management (BPM) software, or a business process that is a series of activities spanning multiple systems and applications. BAM is an enterprise solution primarily intended to provide a real-time summary of business activities to operations managers and upper management.

Top 10 most important Business Process Management (BPM) capabilities by Janne Ohtonen #1: Co-workers have confidence and trust in each other The employees of an organization implement processes. Those employees need to be able to work well together and have trust in each other. Business process modeling Business process modeling (BPM) in systems engineering is the activity of representing processes of an enterprise, so that the current process may be analyzed or improved. BPM is typically performed by business analysts, who provide expertise in the modeling discipline; by subject matter experts, who have specialized knowledge of the processes being modeled; or more commonly by a team comprising both. The business objective is often to increase process speed or reduce cycle time; to increase quality; or to reduce costs, such as labor, materials, scrap, or capital costs. In practice, a management decision to invest in business process modeling is often motivated by the need to document requirements for an information technology project. Change management programs are typically involved to put any improved business processes into practice. History[edit]

Activity stream Though activity stream arises from social networking, nowadays it has become an essential part[5] of business software. Enterprise social software is used in different types of companies to organize their internal communication and acts as an important addition to traditional corporate intranet. Such major collaboration software like Jive Software, Yammer, eXo Platform or Chatter offer activity stream as a separate product.

Business Process Management Software - Download SmartDraw FREE and create process management, improvement and re-engineering flowcharts, check sheets and forms for TQM, ISO and Six Sigma! Create great-looking BPM flowcharts and other process diagrams in minutes with SmartDraw. Download Our Business Process Management Software FREE! SmartDraw is absolutely the easiest way to create business process management diagrams and charts of all kinds. Simply input your process information, and SmartDraw does the rest, aligning your chart automatically and applying professional design themes for presentation- or report-ready results every time.

Complex event processing Event processing is a method of tracking and analyzing (processing) streams of information (data) about things that happen (events),[1] and deriving a conclusion from them. Complex event processing, or CEP, is event processing that combines data from multiple sources[2] to infer events or patterns that suggest more complicated circumstances. The goal of complex event processing is to identify meaningful events (such as opportunities or threats)[3] and respond to them as quickly as possible. These events may be happening across the various layers of an organization as sales leads, orders or customer service calls.

Software bpmToolbox is a sophisticated add-in to Microsoft Excel®, which allows users to efficiently build best practice models - i.e. models which comply with the Best Practice Spreadsheet Modelling Standards. The add-in contains tools relevant to every stage of the model development process, including tools which insert standardized sheets with a table of contents, apply best practice formats and styles, insert controls, assist in writing and reviewing formulas, create presentation outputs and review the model content.

Cloud computing Cloud computing metaphor: For a user, the network elements representing the provider-rendered services are invisible, as if obscured by a cloud. Cloud computing is a computing term or metaphor that evolved in the late 1990s, based on utility and consumption of computer resources. Cloud computing involves application systems which are executed within the cloud and operated through internet enabled devices. The Ultimate List of the Best BPM Resources 2013 - PROCESSpedia BPM Community The following BPM resources are considered to be high quality and which don’t require registration or cost money. If you know of a particular resource (not a whole website) let me know in the comments and I will add it to the list. Blogs and Community Blogs PROCESSpedia BPM Community The PROCESSpedia community blog is our own homegrown community. Our aim is to provide fresh content on BPM and provide a space for BPM professionals to contribute their expertise through blogging and a Q&A forum.

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