Great Managers, Great Leadership; Think of Them as Engagement Maestros A new VP rides into town for the holidays! This past week in New York, as in other cities, there were Christmas parties all over town. In this case, the department got together with drinks, food and holiday festivities. It was a festive occasion with everyone engaged and having a heck of a time. A Gen Y person that I know is not satisfied with her job and works for this company. However, internally she had already been identified as a superstar by all. Ask the right questions The problem is that she wants more work to do and really wants to get involved in more challenging assignments. The VP came along and the two of them have a great discussion. The morning after the party, she walks in oblivious to any of this until one of the managers pulls her aside and gave her the backtalk. The impact of leadership The VP was impressed with the conversation, and more importantly, with the feedback from the managers. And THAT is what manager engagement is all about. Managers control engagement
The One Thing Your Team Wants You to Stop Doing - Vineet Nayar by Vineet Nayar | 7:00 AM December 21, 2012 The other day, on the sidelines of a conference, a bright young manager sought my advice. “I’ve tried using different leadership styles, but I can’t seem to dispel my team’s sense of disengagement,” he confessed. “I don’t understand what I’m doing wrong.” “Why don’t you ask your team?” I asked him. The reply surprised him, but there’s no point in complicating leadership. On a hunch, I decided to conduct a flash survey of my social media universe. The number of responses that poured in shocked me. Don’t obfuscate; tell it like it is. No rose-tinted spectacles for today’s employee; they have the pluck to look at their failures and successes and have little patience for circuitous comments. Stop telling me what I know. I could hear my kids’ voices in some of these comments. Don’t stray; walk the talk. Stop playing favorites. Don’t be a boss, be a leader. These aren’t isolated cases.
10 Things To Do Every Workday Action Method II: Keeping Projects Alive Action Steps are the most important components of projects—the oxygen for keeping projects alive. No Action Steps, no action, no results. The actual outcome of any idea is dependent on the Actions Steps that are captured and then completed by you or delegated to someone else. Action Steps are to be revered and treated as sacred in any project.The more clear and concrete an Action Step is, the less friction you will encounter trying to do it. To avoid this, start each Action Step with a verb: Call programmer to discuss . . .Install new software for . . .Research the possibility of . . .Mock up a sample of the . . .Update XYZ document for . . . Verbs help pull us into our Action Steps at first glance, efficiently indicating what type of action is required. The more clear and concrete an Action Step is, the less friction you will encounter trying to do it. Imagine you and I are having a conversation in a meeting. Follow up with [name] re: guy’s website w/ similar functionality.
Related Links Archived Measurement Resources’ Articles February 2014: Output vs. Outcomes and Why It Matter January 2014: A Measureable Roadmap to Success December 2013: Fives Steps to Enhanced Employee Engagement November 2013: Do I Need a Control Group? October 2013: Five Tips on Visual Design for Effective Annual Reports September 2013: Changing the World with Measures: Three Initial Steps August 2013: Three Steps to New Levels of Nonprofit and Government Success July 2013: The Six Required Elements to Eliminate Measurement Frustration June 2013: Three Simple Steps for Determining Powerful Outcome Measures May 2013: Why Data are Critical for Nonprofits to Win Grants and Increase Funding April 2013: Nonprofit and Government Effectiveness: Three Alternative Measures to Administrative Overhead March 2013: Overcoming Barriers to Success: Making Data-Driven Decision Making Affordable February 2013: Aligning Measurement and Leadership January 2013: Planning to Implement July 2012: Celebrate Your Way to Excellence
Fundraising software - Donor Management - Total Community Manager | Are you STILL doing your program/ event registration outside your Donor Management System? Four reasons why this doesn’t make sense…. I have to admit, sometimes I get frustrated when I talk to fundraisers at various nonprofits about how they utilize (or should I say underutilize) their Donor Management Systems. For me the basic premise of having a Donor Management System is that with a single point of entry you should manage ALL of your donor’s activity in your organization to maximize your fundraising efforts with each donor. Recently I had the opportunity to attend a highly successful silent and live auction for a local nonprofit. I bumped into the Executive Director a couple of days later, and we chatted for a couple of minutes about the event. Sometimes I just want to jump up and down shouting “why do you have a Donor Management System if you still use spreadsheets to track donor and Event/Program registrations?” Why you should track Event/Program registrations in your Donor management System: All the basic information about the registrant is already saved in you Donor management System.
Red Hat CEO: How to Inspire Employees Here's the second in my series where I choose a topic, pick someone smarter than me--which is a pretty easy task--and we trade emails. The first was with Dave Lavinsky, the founder and CEO of Growthink, about the best way to learn to be an entrepreneur. This time it's Jim Whitehurst, the President and CEO of Red Hat, a $1.1 billion open source software and systems company. Before joining Red Hat he was the COO of Delta Airlines; his job was to lead the company out of bankruptcy. Yep. The premise: What companies project or "sell" to the outside isn't always how they operate on the inside--especially where their employees are concerned. Jeff: Lots of companies say what they do best is listen to their customers... but if the owner doesn't listen to his employees, I guarantee those employees aren't listening to customers. As an employee you act the way you're treated, especially in a small business. Jeff: No doubt. So they complained. Jim: At Red Hat the employees are the inspiration.
The social economy: Unlocking value and productivity through social technologies | McKinsey Global Institute | Technology & Innovation In a few short years, social technologies have given social interactions the speed and scale of the Internet. Whether discussing consumer products or organizing political movements, people around the world constantly use social-media platforms to seek and share information. Companies use them to reach consumers in new ways too; by tapping into these conversations, organizations can generate richer insights and create precisely targeted messages and offers. While 72 percent of companies use social technologies in some way, very few are anywhere near to achieving the full potential benefit. In fact, the most powerful applications of social technologies in the global economy are largely untapped. Exhibit Improved communication and collaboration through social technologies could raise the productivity of interaction workers by 20 to 25 percent. Enlarge Two-thirds of this potential value lies in improving collaboration and communication within and across enterprises.
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