Bosses Behaving Badly Barbara Pachter has seen it all. President of Pachter & Associates, a consultancy specializing in etiquette and gender issues, she’s coached executives around the world on the finer and grosser points of protocol—from who holds open the door for whom to how to tell the boss his fly is down. With clients ranging from DaimlerChrysler, IBM, and Pfizer to NASA and the Department of Defense, Pachter has witnessed all manner of etiquette blunder. The common thread: executives’ lack of self-awareness. In this conversation, edited here for length, HBR’s Gardiner Morse spoke with Pachter about how etiquette rules are evolving and the fundamentals that every executive should know. What’s the most surprising etiquette violation you’ve seen? I didn’t see this firsthand, but it was reported to me independently by two employees who were there when it happened. Most bad business behavior is subtler than that. Most bad manners arise because executives aren’t paying attention to what they’re doing.
Rarity of Quiet | Corned Beef Hashtag It starts at 6 a.m. with the alarms that wake us up. Then the television goes on for the news, because so much has probably changed in the four or five hours that, maybe, I’ve been asleep. The coffee maker gurgles and burps in the background. The toaster pops and the skillet sizzles. The car rumbles to a start, the heater roars as it blows the still cold air through the vents. The traffic of the morning rush is heavy and the other drivers whoosh past me in their vehicles. Turning into the residential area that the school is in and the birds are chirping amid the thrum of cars riding over speed humps. I arrive back at the house, greeted by the barking of the dogs. My evening is spent yelling to be heard over the clanking of pans, the rattle of plates being stacked and unstacked, and the calls of the other cooks; beyond it all is the incessant, maddening, rhythmic throb of the exhaust hood. Finally at home, things are still. The silence rolls in. Like this: Like Loading...
How to Be Happy (Research) While happiness is defined by the individual, I’ve always felt it foolish to declare that nothing can be learned from observing the happiness of others. Examining how to be happy is benefitted from observing the patterns of others, and then taking only what you find useful. Inspiration is the goal, not rigid rules on being happy. I’ve gone over dozens of research papers in the pursuit of learning more about the subject — happiness in work and life is a topic to take seriously, so I’m always on the hunt for inspiration and insight. Below I’ll cover a few of my favorite studies. 1. Humility is not thinking less of yourself, but thinking of yourself less. Thoughtful words from C.S. For instance, a variety of research suggests that self-esteem that is bound to external success can be a fickle beast — certain students who tied their self-esteem to their grades experienced small boosts when they received an acceptance letter (grad school), but harsh drops in self-esteem when they were rejected.
Driving Accountability to Maximize Results Using the Plus-Delta Tool - GoLeanSixSigma.com It’s one of the easiest tools to use yet one of the often most underutilized ones in the Lean Six Sigma tool belt. It’s the Plus‐Delta. A very simple‐to‐use brainstorming tool most commonly employed at the end of business or project meetings as a means of evaluating how well things are going. How Does a Plus-Delta Tool Work? It works like this: A facilitator or team lead frames the subject we want to know a little more about. Then asks, “What are the pluses?” Typical, Often Ineffective Use of the Plus-Delta Tool Here’s a typical Plus-Delta done at the end of a project meeting: The idea now is for the project lead and team to incorporate the above feedback into the next meeting or round of project activities. Maximizing the Effectiveness of the Plus-Delta Tool A Real-World Example Here’s a way of taking the Plus-Delta and up‐leveling it. “But how do we do it in such a way that it doesn’t become a complaint session?” “Let’s move forward with the idea,” the client lead said.
How do you find the best mentor for you? Mentors have been essential for me. No matter how many books you read or how much time you spend researching on the web, mentors are still a crucial part of learning in any arena. So how do you find a great one? Daniel Coyle goes through the research in his excellent book The Little Book of Talent: 52 Tips for Improving Your Skills and pulls together five points: 1) Avoid Someone Who Reminds You of a Courteous Waiter …one who focuses his efforts on keeping you comfortable and happy, on making things go smoothly, with a minimum of effort… This is a good person to have as your waiter in a restaurant, but a terrible person to have as your teacher, coach, or mentor. 2) Seek Someone Who Scares You a Little Look for someone who: Watches you closely: He is interested in figuring you out— what you want, where you’re coming from, what motivates you. Is honest, sometimes unnervingly so: He will tell you the truth about your performance in clear language. 3) Seek Someone Who Gives Short, Clear Directions
Social Q's ohdeardrea: How To Have A Great Life Without Spending A Lot Of Money + Saving Some Too I'd like to think I might be an expert in this category, but I'm not sure what gives anyone expert status on these things. I mean, I'm not a financial or money expert of any sort. In reality, I don't like to talk about money--- so this really is not a post on how to get rich in money, but how we live our good (great) life. We're a middle class family with two incomes. We're not rich. Don't buy disposable products. Don't buy cheap crap. Invest in expensive things (sometimes). Invest in classic things (always) I have four, six, and eight+ year old pairs of shoes that still look good--- and not because they've been sitting in a closet--because believe me they've been danced in, ran in, partied in, played in, etc. Buy some things second hand.I wrote about this before. Buy a house. You don't need a big one (a house that is). If you don't have money, don't spend it. Make stuff. Eat leftovers + meal plan. Don't buy processed foods. Drink water. Love your home. Plant a garden. Don't rush.
Handbook for Life: 52 Tips for Happiness and Productivity By Leo Babauta This is something I’ve been wanting to write for some time — a Handbook for Life. Now, is there any handbook that can be a guide to every single person? Of course not. This is just a list of tips that I think will help many people in life — some of them common-sense tips that we often forget about. Consider this guide a reminder. It’ll also become apparent from the links in this handbook that I’ve written about this stuff before. How to use this handbook This handbook is not meant to be a step-by-step guide, nor should you adopt all the tips below. Pick and choose the tips that will be most useful to you. 52 Tips for Happiness and Productivity Try rising early. How Do I Make My Team More Accountable - Start Here | David Dye Is That So Hard? The CEO had caught me in the hallway, looked around to make sure she wasn't overheard, and nearly shouted, "I'm so tired of this - people need to be more accountable!" As we talked, it became clear that the CEO's notion of accountability was very different from what effective leaders do. She continued, "They need to do what they're told to do, when they're told to do it. Well no...that is, not if you've hired robots. Maybe you can identify with this CEO? I know I've been there myself, just wanting team members to do what I expected. And he wasn't joking... How Do I Make My Team More Accountable? This is one of the most common questions I'm asked by leaders at every level. If you're like most leaders, you instinctively understand this, but... You do accountability wrong. What goes through your mind when you think of your boss "holding you accountable?" For most people, this isn't a pleasant thought. But that's not accountability. The Foundation of Accountability A few examples:
6 Ways to Get Me to Email You Back Video Tutorials - 21 Accents | 21 Accents STANDARD AMERICAN ACCENTDownload the Free Standard American Accent worksheet here!Amy gives a fun, in-depth tutorial series on perfecting your Standard American Accent. SPEAK LIKE AN AMERICAN Join Amy as she explains some of the essentials of sounding like an American. HOW TO LEARN ANY ACCENT (PART 1) STANDARD BRITISH ACCENT TIPDEEP SOUTHERN AMERICAN ACCENT TIPFor additional videos and accent tutorials, visit Amy Walker’s YouTube Channel Get 3 for FREE! 3 American Accent Video Tips sent to your inbox! We respect your email privacy Amy's debut record "Discourse on Accents" available from Third Man Records and iTunes! Translate to: Powered by Google Translate. © 2013 Amy Walker Expand next previous Close Previous Next
The High Cost Of Acting Happy List of English-language idioms This is a list of notable idioms in the English language. An idiom is a common word or phrase with a culturally understood meaning that differs from what its composite words' denotations would suggest. For example, an English speaker would understand the phrase "kick the bucket" to mean "to die" – and also to actually kick a bucket. Furthermore, they would understand when each meaning is being used in context. Visit Wiktionary's Category for over eight thousand idioms. See also References Jump up ^ "A bitter pill". Notes Jump up ^ Originally a hunting term.Jump up ^ Originally a British slang term for a quadruple amputee during World War I.Jump up ^ Originating with the English writer Francis Quarles who wrote:"Wee spend our mid-day sweat, or mid-night oyle;Wee tyre the night in thought; the day in toyle."
Take Ownership of Your Actions by Taking Responsibility Are you stalled in a project at work, waiting on someone else to take initiative to get things moving? Are you in a broken professional relationship — with a manager, coworker, or employee — hoping the other person assumes blame and fixes the issue? Are you looking for an easy way to get focused or improve your productivity — a silver bullet from an unexpected source? One of the most common momentum killers I’ve seen in my professional life is our propensity to wait for someone else to act, take initiative, assume blame, or take charge. One year ago, I heard Tal Ben-Shahar speak about this concept; he learned it from Nathaniel Branden, the father of the self-esteem movement. It’s a liberating concept. This may be particularly important for young leaders, often characterized as a coddled generation. But leaders of all ages could afford to act as if help is not coming more often. Often, we have to deal with situations for which we’re not at fault.