Harrogate sees a fall in number unemployed | Harrogate-News
The number of people unemployed fell from 1654 to 1389 and youth unemployment fell from 385 to 280 from February to June. Nationally the number of people out of work fell by 65,000 to 2.58 million. Andrew Jones, the Member of Parliament for Harrogate and Knaresborough, welcomed today’s news that Harrogate district’s unemployment and youth unemployment figures – as measured by the number of unemployment benefit claimants in Harrogate and Knaresborough – showed a fall in June for the fourth consecutive month. Andrew Jones MP said: Harrogate’s unemployment figures are less than a third of the regional average and it is good to see they’re continuing to fall.This means over 250 people who were unemployed in February now have a job, are now earning a wage and can better support themselves and their families.This is good news for them and good news for the local economy.
Apprentice in Customer Service Level 2 - Harrogate College
College Harrogate Qualifications required There are no formal entry requirements, but you are expected to have a good standard of communication, numeracy and literacy. You should also have had considerable work experience and would be able to demonstrate a sense of responsibility for your own work and that of others. Course Length 1 year Venue Harrogate College - Hornbeam Park (North Yorkshire) UCAS Code Start Date This course will enrol throughout the year Description The Level 2 Certificate in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. • Who have particular customer service and administrative job roles. • Who are working in a customer service environment. • Whose role is to provide service to customers. Progression You will be able to progress to an NVQ3 in Customer Service Similar Courses
Creating a staff schedule
Copyright 2000 CDT All rights reserved The Basics Behind Efficient Staff Scheduling Introduction I am often asked the question, how do I start a brand new staff schedule? Specification I created a staff schedule for a call centre manned by 2 shifts Morning(7am-3pm) & Afternoon(1pm-9pm). Maths Part Example 1 We need to have some idea of how many staff we need to schedule, so do some rough, back of the envelope, calculations. A few more examples of this type of problem are; Example 2 For 7 day 24 hr cover using 8 hr shifts which have 6 staff on early, 3 on evenings & 2 on nights, we have, early shift = 6 staff x 7 days = 42 shifts, evening shift = 3 staff x 7 days = 21 shifts, night shift = 2 staff x 7 days = 14 shifts. Example 3 For 7 day cover, where 6 am Monday-6am Saturday is covered 24hrs/day by 3 x 8 hr shifts, Saturday has 2 x 8 hr shifts 6am-10pm, and Sunday has one shift 9am-5pm. Variations from one week to the next. Method Using Example 1 Above 1. 2. 4. Weekends Off
North Yorkshire celebrates outstanding A level exam results | Harrogate-News
North Yorkshire’s A level students have maintained the high levels of success of previous years. Early figures from A-level results show schools recording outstanding A-level scores, despite the fact that nationally there has been a fall in top grades. While the full county-wide picture will not be known immediately, it is clear already that North Yorkshire has a good deal to celebrate. County Councillor Arthur Barker, North Yorkshire’s Executive Member for Schools said: Once again we are looking at the highest standards and there is much in these achievements to be proud of. These early figures do show that North Yorkshire will exceed the North East regional average of just over 6 per cent per cent students reaching A* grades – awarded to students who achieve 90 per cent and above for their final A2 level papers. Among individual school successes are: Headteacher, Carl Sugden, said: We expected much tougher marking this year due to government pressure to prevent grade inflation.
motivation
Customer Service courses in Harrogate on reed.co.uk
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How to Find the Right Employee to Best Fill the Position
The Hiring Process - Discover the Secret to Finding the Right Employee Hiring good, hard working employees is a big challenge for employers. It doesn't make any difference what position you are recruiting for, it is a difficult task to determine a persons qualifications simply by asking a few questions during the interview(s). From the small business mom and pop operations to the large corporation, there are basic recruiting procedures that can be used to help you identify the right person for the right job. The hiring process can be approached from many different angles depending on the skill level, job responsibilities, and educational requirements necessary to fill the job opening. The secret to finding a good employee is in discovering their inner character, what drives them, what makes them tick. Identify the "must have" skills It is a lot easier to find the right employee, if you know who you are looking for. Hiring Pitfalls The interview Beware of the Perfect employee
Recruitment and selection Recruitment and selection business studies and business english
Recruitment, selection and training Recruitment is the process of identifying that the organisation needs to employ someone up to the point at which application forms for the post have arrived at the organisation. Selection then consists of the processes involved in choosing from applicants a suitable candidate to fill a post. Training consists of a range of processes involved in making sure that job holders have the right skills, knowledge and attitudes required to help the organisation to achieve its objectives. Recruiting individuals to fill particular posts within a business can be done either internally by recruitment within the firm, or externally by recruiting people from outside.The advantages of internal recruitment are that:1. Considerable savings can be made. External recruitment External recruitment makes it possible to draw upon a wider range of talent, and provides the opportunity to bring new experience and ideas in to the business. Job analysis is used in order to:1.
