Need to Document How Work Happens? Map The Process Let's say you know which work area, or process, needs improvement. You may even have concrete data about how that area performs (effectively or not). Before you can improve the work area, you'll need a solid understanding of what works and what really needs improvement. Now is the time to visually represent your findings, so that you can profoundly understand the "current state" (also known as "As Is") of your process and discover its true potential. Process maps are much more than simple boxes and lines that document a how work flows. They are a potent set of tools that, when used properly, can unlock urgent opportunities to: Increase efficiencyEliminate non-value-added activitiesReduce cycle timeExpand service capabilitiesSimplify work flowMinimize dependenciesGain buy-in and organizational support for change In this article you'll learn a set of prevailing process mapping methods to visually represent and analyze how work happens. Defining Process Mapping What's In The Toolkit?
(100) One person can make a difference Avoid The Four Most Common Mistakes of Sales Process Mapping Process mapping is a well-known technique for creating a common vision and shared language for improving business results. It helped one management training and development firm realize that people within their sales department had been working at cross purposes, and crucial executive-level discussions with customers were not taking place. Based on sales process mapping, the leaders reorganized their sales operations so that job descriptions and performance measures focused more on the customer. In six months, they reversed a five-year slump and earned big bonuses for team members. In another case, sales process mapping helped a large manufacturer’s national account teams discover a powerful new way to coordinate with field salespeople, yielding far more new business opportunities than expected. However, leaders in both large and small sales organizations often make mistakes that undermine the potential of process mapping. Mistake #1: Map all the trees, but miss the forest Conclusion
Comment l’énergie négative affecte votre vie et comment s’en débarrasser ? Donc voilà comment ça marche: les gens positifs sont attirés par l’énergie positive; les gens négatifs sont attirés par l’énergie négative. Nous avons tendance à la percevoir comme quelque chose que les autres ont. Bien sûr, parfois nous sommes négatifs : comme «partez et laissez-moi tranquille! » Mais saviez-vous que la négativité peut être tellement ancrée en vous qu’elle passe inaperçue? C’est parce que la négativité porte parfois un déguisement appelé «réalité». Inconsciemment vous possédez des croyances qui font de vous une personne négative sans vous en rendre compte ! Donc, si cette négativité est tellement ancrée en vous que vous ne le remarquez pas, comment déterminez-vous si vous êtes coincé dans un nuage d’ énergie négative qui attire les mauvaises personnes, les problèmes et les mauvais sentiments? Voici un petit questionnaire pour évaluer le niveau d’énergie négative en vous: -Vous plaignez-vous? Parlez-vous plus souvent de ce qui ne va pas dans le monde que ce qui va? 1. 2.
BOLO (Be On LookOut) List for Analyzing Process Mapping Michael Lee Smith February 26, 2010 Process mapping is a technique for making work visible. A process map shows who is doing what, with whom, when and for how long. Process maps are good for streamlining work activities and telling new people, as well as internal and external customers, “what we do around here.” Once a process map is completed, the team that put it together will analyze it. The analysis is no more than considering the process activities and flow by: A. BottlenecksSources of delayErrors being fixed instead of prevented (rework)Role ambiguity (we did not know who…)DuplicationsUnnecessary stepsCycle time B: Looking at each decision for: Authority ambiguity (two or more people get to decide…)Are the decisions needed at this point? C: Looking at each rework loop for: Possibly eliminating the step(s) or doing in less time, or trying to prevent D: Using the customer’s point of view Value-added versus non-value-added steps (from the customer’s point of view)
The Art of Suffering Successfully | Live Learn Evolve In the course of our lives, we will be overwhelmed with a plethora of unforeseen tests, quandaries, and afflictions that at first appear to be seemingly insurmountable. In the face of these challenges, we have two options: 1) Easily fall into the abyss of a life crisis and self despair, or 2) Choose to embrace these obstacles and learn the way in which we can suffer successfully. Which would you pick? In Alain de Botton’s How Proust Can Change Your Life, one full chapter is dedicated to helping us master the art of suffering successfully. Here, suffering is portrayed in an unconventional light. Cautioning us against becoming what Proust would coin bad sufferers, de Botton highlights the mindless ease with which we could allow our suffering to plunge us into baneful depths – where we conceive nothing new and yet employ ruinous defense mechanisms entailing anger and spite – rather than to actively harness our sufferings to create new ideas productively. Latest posts by AGNES CHEW (see all)
Building Valuable Process Maps Takes Skill and Time Joy Taylor February 26, 2010 Practitioners who think process mapping can be completed in a two-hour session with a group of subject matter experts, a white board and some sticky notes are likely to end up with a nice piece of paper with a bunch of squares and diamonds. This is because process mapping is not for wimps. Gathering Information A great process map should show, with certainty, where improvements can be made, where cycle time delays exist and where smooth handoffs are not taking place. Again, process mapping is not an easy undertaking. A skilled practitioner may ask some of the following questions during an interview to capture process owners pains and wants: What parts of the process do you seek to eliminate, and why? But what about the data-based story component? Where do cycle time delays exist? Gathering data is the real power of performing process mapping. Sample Process Map The figure below is a picture of an end-to-end sales process; in real life it is eight feet long.
Google 5 Mental Roadblocks to Partnering with a Virtual Assistant Popular Today in Business: All Popular Articles For some entrepreneurs partnering with a virtual assistant is unfamiliar territory and you may not fully comprehend the depth of work that can be efficiently outsourced to help free up your time. You may create mental roadblocks or perceived hurdles to prevent yourself from seeking assistance with your business. “Small-business owners who remain convinced they must do everything alone quickly burn out,” Karen Southall Watts I need control: It may also difficult to give up control of something you have always done and believe only you can do and do it best. Delegating to a virtual assistant is a learning process for some but I have found that once you begin delegating, it becomes more second nature and such a stress relief to hand off projects. I can do it faster: This may be initially true, but after clear instructions, detailed outcomes, a few tips, your virtual assistant will become proficient at your task or project.
La créativité: 18 choses que les gens créatifs font différemment des autres CERVEAU - La créativité opère de manière mystérieuse et souvent paradoxale. La pensée créative est une caractéristique stable qui définit certaines personnalités, mais elle peut aussi changer en fonction du contexte. On a souvent l’impression que l’inspiration et les idées naissent de nulle part et qu’elles disparaissent au moment où on a le plus besoin d’elles. La pensée créative nécessite une cognition complexe qui est néanmoins complètement différente du processus de réflexion. La neuroscience nous propose une image très complexe de la créativité. Tels que les scientifiques le comprennent aujourd’hui, la créativité est bien plus complexe que la distinction entre les parties droite et gauche du cerveau nous aurait laissé penser (en théorie, le cerveau gauche serait rationnel et analytique tandis que le cerveau droit serait créatif et émotionnel). Lire aussi:» 7 choses que les gens calmes font différemment des autres » 10 choses que les employés productifs font différemment des autres