Official Mind Mapping software by Tony Buzan Knowledge Management Software | Knowledge Base Software | KnowledgeBase Manager Pro Manage company knowledge baseOrganize enterprise wiki serverProvide immediate, 24/7 supportLaunch self-service web help deskEliminate repeat support requestsCollaborate on documents and content onlineCreate online help quickly and easily with Knowledge Management Software According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to 50% decision-making quality, staff agility, and company reaction speed to changes of market needs. Key Advantages of web-based Knowledge Base Software Usage Customer care improvement. Unlimited Usage Opportunities of Knowledge Management Software in Any Branch Knowledge Base Manager Pro is developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application. Vending Company. Enterprise class Knowledge Management Software Solution Advantages of Knowledgebase Manager Pro Usage Built-in software updater.
The Analysis-Synthesis Bridge Model Written for Interactions magazine by Hugh Dubberly, Shelley Evenson, and Rick Robinson. The simplest way to describe the design process is to divide it into two phases: analysis and synthesis. Or preparation and inspiration. But those descriptions miss a crucial element—the connection between the two, the active move from one state to another, the transition or transformation that is at the heart of designing. How do designers move from analysis to synthesis? How do designers bridge the gap? The bridge model illustrates one way of thinking about the path from analysis to synthesis—the way in which the use of models to frame research results acts as a basis for framing possible futures. The bridge model here is organized as a two-by-two matrix. Analysis-Synthesis Bridge Model Ideally, the design process begins in the lower-left quadrant with observation and investigation—an inventory (or description) of the current situation. Robinson Model Beer Model Alexander Model Kumar Model Download PDF
Collaboration Software - Lotus software Previous IBM Software Next Show carousel 1Show carousel 2Show carousel 3 Why IBM Collaboration Solutions IBM Collaboration Solutions software (Lotus) delivers business collaboration software and solutions. What we offer Collaboration software products, by category Become a social business Featured downloads IBM SmartCloud Engage Advanced 60 day trial. Trial code IBM Notes and Domino 9 Social Edition Create a more effective workforce Demo Recruit, Hire and Onboard the Right Talent Learn how organizations can perform optimally & compete successfully by hiring & onboarding the best talent. White paper Creating the Omnichannel Digital Experience Learn about Themes, responsive design and device classes; Templates for digital omnichannel experiences; and Dynamic hybrid applications. White paper Get social with us Contact IBM Considering a purchase? Explore More IBM versus Microsoft and Google Compare IBM Collaboration Software to Microsoft or Google Learn more Workforce and Customer Experience Assessment Take the test!
Knowledge Associates - SKA March 2008 Ikujiro Nonaka,Ryoko Toyama,Noboru Konno Hirotaka Takeuchi present a model for knowledge creation they think that knowledge creation consists of three elements1 SECI2 ba3 knowledge assets According to them there are two types of knowledge explicit and tacit. Explicit knowledge is knowledge which can be stored in the form of data and can be expressed in the words, in the form of scientific formulae this knowledge is very easily transferable to other individuals and can be shared. .[ Ikujiro Nonaka 2005] Tacit knowledge is a knowledge which can not be transferable easily to other individuals because it’s highly personal its an reflection of intuitions, individuals own experience and skills. .[ Ikujiro Nonaka 2005] They also mentioned that western epistemology only consider explicit knowledge but both knowledge explicit an tacit are important for the creation of knowledge, without tacit knowledge explicit knowledge losses its meaning. [ Ikujiro Nonaka 2005] What is SECI Figure 1 Figure 2
Wisdom Putting human affairs in exact formulas shows in itself a lack of the sense of humor and therefore a lack of wisdom. ~ Lin Yutang Incline your heart to discernment; if, moreover, you call out for understanding itself and you give forth your voice for discernment itself, if you keep seeking for it as for silver, and as for hid treasures you keep searching for it, in that case you will understand the fear of Jehovah, and you will find the very knowledge of God. For Jehovah himself gives wisdom; out of his mouth there are knowledge and discernment.Solomon ~ Proverbs 2:1-6 Quotes Knowledge is indivisible. To finish the moment, to find the journey's end in every step of the road, to live the greatest number of good hours, is wisdom. ~ Ralph Waldo Emerson Hoyt's New Cyclopedia Of Practical Quotations
Mentors Town AIIM Knowledge Center Blog: ECM: Now I Understand! I have been approached many times to explain Enterprise Content Management (ECM). I usually answer with a question like, what do you think it is? The majority of people will respond that it is technology, software or start listing vendor names. This is a part of it but not the whole picture. When our conversations end they often say, Now I Understand! Simply put, while technology is an essential element of ECM, you should think of ECM as an environment rather than a solution. Organizations do not buy or implement ECM because it’s “the cool thing to do.” The fact is that organisations have a hierarchy of business needs or drivers and that organisational focus shifts in turbulent times. In his book entitled “Competing with Information: A Manager's Guide to Creating Business Value with Information Content”, Marchand suggests that organisations focus their attention on information in 4 key ways: 1. 2. 3. 4. These dynamics tend to be at odds. Not sure how to start? What say you?
Knowledge management framework At this stage we have had a look at the components and definitions that related to knowledge management (KM). This section deals with knowledge management frameworks and models. The old saying that a picture paints a thousand words is very much applicable in this case. A good model can integrate various elements and show relationships in a way that is much harder to do in writing. But first, what are the components of a knowledge management framework? Identification of needs Identification of knowledge resources Acquisition, creation, or elimination of knowledge related resources/processes/environments Retrieval, application and sharing of knowledge Storage of knowledge It is important to note that none of these processes are independent and all of them are affected by countless factors. For instance, some models are sequential (as above), and seek to provide a better overview at the expense of "realism". What/How Why When
OODA loop Diagram of a decision cycle known as the Boyd cycle, or the OODA loop Overview The OODA loop has become an important concept in litigation, business and military strategy. According to Boyd, decision-making occurs in a recurring cycle of observe-orient-decide-act. An entity (whether an individual or an organization) that can process this cycle quickly, observing and reacting to unfolding events more rapidly than an opponent can thereby "get inside" the opponent's decision cycle and gain the advantage. Boyd developed the concept to explain how to direct one's energies to defeat an adversary and survive. Boyd’s diagram shows that all decisions are based on observations of the evolving situation tempered with implicit filtering of the problem being addressed. As stated by Boyd and shown in the “Orient” box, there is much filtering of the information through our culture, genetics, ability to analyze and synthesize, and previous experience. Applicability See also
Knowledge Management (KM) CIO Ogilvy and Mather Updates Knowledge Management System for the Social Age Wed, February 26, 2014 - Yuri Aguiar, CIO at Ogilvy and Mather, says a new social, intranet-based portal manages the company's content and has become 'a vital and vibrant place for our employees around the world to quickly find each other and the information they need to do their jobs.' Full Story » Box Gives Enterprise IT More Visibility and Control Wed, December 11, 2013 - Box is adding features to its content management and document-sharing platform to give administrators the capability to manage permissions, access and control over how Box is used in the enterprise. 4 Affordable Small Business CRM Options Thu, May 09, 2013 - Small businesses don't need expensive customer relationship software to manage customer records and important business data. VMware Adds Project Management, Secure IM to Socialcast Platform Why CRM Security Is Always a 'Role'-Your-Own Project Big Data Success Is All in the Analysis
Knowledge Information Data Before one can begin to talk about knowledge management (KM), one must start by clearly defining the meaning of the word "knowledge". It is important to understand what constitutes knowledge and what falls under the category of information or data. Unfortunately, this is a more difficult task than may be apparent at first. Perspectives on Knowledge, Information, Data In everyday language we use knowledge all the time. Within more technologically oriented disciplines- particularly involving information systems- knowledge is often treated very similarly to information. This kind of simplistic view of knowledge was particularly widespread during the 90s when information technology became increasingly more common. To illustrate, Theirauf (1999) defines the three components as follows: data is the lowest point, an unstructured collection of facts and figures; information is the next level, and it is regarded as structured data; finally knowledge is defined as "information about information".