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The 'X' model of employee engagement - BlessingWhite © 2012

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Part II: The Movement Towards Change You’ve got the itch, something in your life could use a little excitement, change, or even fulfillment. So what’s holding you back? If you have identified the fears, negative beliefs or thoughts that are hindering you from moving towards something better, then rock on! If you are still hesitant or unsure of what that may look like, then take a few minutes and go back to Part One. These simple questions will help guide you to more effectively shift out of your comfort zone. Masterful Facilitation Institute Good facilitators are good listeners. Cultivating your capacity to listen actively will serve you well at work, and in every other aspect of your life. TIP: Here’s are 9 ways to enhance your listening skills when facilitating: Listen like you mean it – show genuine interest and curiosity.Suspend your assumptions, listening to understand what is really being spoken.Listen with all your senses – eyes, body language, tone of voice.Listen for what is not being said as well as the words being spoken.Move towards the speaker to be more closely connected.Scan the whole room to sense how others are reacting and responding to what is being said.Write it down, and check out what you’ve written to ensure the speaker does feel heard.As culturally appropriate, use eye contact to acknowledge people, and to encourage quiet folks to take part.Assist those with differing ability to articulate; paraphrase what you believe they are trying to say.

Download – Gobby Important: Read carefully the section which applies to you in our installation guide. If you want to upgrade from an older version, be sure to have read the Upgrade page Installation Gobby 0.5 Microsoft Windows: Gobby 0.4.94 (6.6 MB). You can safely have installed both Gobby 0.4.94 and other versions of the 0.4 line (Gobby 0.4.x) together on the same machine as long as they are installed into different locations. People and Performance In this current economic climate, the role of a people manager is more demanding than ever before. The pressure to increase business performance with scarcer resources is the current reality. The people manager has to find a new way of managing – a way of raising their own performance and that of their direct reports that is both consistent and value driven. The People and Performance Programme will focus on this. There are some timeless truths about managing people and there are some new findings from neuroscience that are changing everything – we take the best of both and give you the keys to transform your performance at work and the delivery of results in your part of the organisation.

In the Library with the Lead Pipe Image from the National Archives and Records Administration Archival Research Catalog Have you ever found yourself thinking: “I know I said yes to this, but now I wish I’d said no. That’s what I wanted to say in the first place”? 360 Degree Feedback: The Good, the Bad, and the Ugly Want to make people happy? Make people sad? Care to create an uproar in your organization that rivals in ferocity any change you’ve ever introduced in your history? Want to stir up all of the dormant fear balls hidden just below the surface in your organization?

9 Ways to Become a More Engaging Manager If one thing is evident about the hectic pace, the orientation to action, the variety and fragmentation of the activities of managing, it is the enormous amount of energy that effective managers bring to their work. This is not a job for the lazy. ~ Henry Mintzberg, Managing Management = Engagement is a bold declaration as we transition into 2015. It is time to abandon discretionary effort and pizza parties as our approach to engagement and rightfully install engagement into the heart of how we work and manage. Good managers are engaged, they engage their staff, and they manage with engaging methods and approaches.

How Leaders Become Self-Aware - Anthony Tjan by Anthony K. Tjan | 9:01 AM July 19, 2012 A plethora of people, courses, and self-help guides profess to lead you by the hand to the promised land of business success. The problem is that things are always messier than the how-to’s make them out to be. It's All About Leadership By Keith Barnwell “You get the best effort from others not by lighting a fire beneath them, but by building a fire within” – Bob Nelson “Our people are our most important asset.” How often do we see this trotted out on the cover of Annual Reports – and how rarely do we see it actually being put into practice? The Retrospective Starfish Diagrams are always useful focal points for starting discussions, and that’s one reason I like using the starfish diagram for a retrospective. This particular retrospective technique helps people by getting them to reflect on varying degrees of things that they want to bring up, without having it fit into the black or white category of ‘What Went Well’ or ‘Not So Well’ so I think it scales a little bit better. A little bit about each category: Keep Doing – Is a good starting point for team members to focus on typically all the good things that they liked about a project.

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