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An Introduction to Operations Management

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Model Thinking This course will consist of twenty sections. As the course proceeds, I will fill in the descriptions of the topics and put in readings. Section 1: Introduction: Why Model? In these lectures, I describe some of the reasons why a person would want to take a modeling course. To be an intelligent citizen of the worldTo be a clearer thinkerTo understand and use dataTo better decide, strategize, and design There are two readings for this section. The Model Thinker: Prologue, Introduction and Chapter 1 Why Model? Section 2: Sorting and Peer Effects We now jump directly into some models. In this second section, I show a computational version of Schelling's Segregation Model using NetLogo. NetLogo The Schelling Model that I use can be found by clicking on the "File" tab, then going to "Models Library". The readings for this section include some brief notes on Schelling's model and then the academic papers of Granovetter and Miller and Page. Notes on Schelling Granovetter Model Miller and Page Model

Root Cause Analysis - Problem Solving from MindTools Tracing a Problem to its Origins A powerful five-step problem-solving process. © iStockphoto In medicine, it's easy to understand the difference between treating symptoms and curing a medical condition. Sure, when you're in pain because you've broken your wrist, you WANT to have your symptoms treated – now! But when you have a problem at work, how do you approach it? If you only fix the symptoms – what you see on the surface – the problem will almost certainly happen again... which will lead you to fix it, again, and again, and again. If, instead, you look deeper to figure out why the problem is occurring, you can fix the underlying systems and processes that cause the problem. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the first place. Root Cause Analysis seeks to identify the origin of a problem. RCA assumes that systems and events are interrelated. You'll usually find three basic types of causes:

Ambassadors | Youth Employment UK C.I.C Name: Jessica StarnsCounty: BuckinghamshirePerfect Job: Archive Trainee Read More... Story: I have a degree in photography and have been volunteering in museums and archives since 2010, as I would like to train to be an archivist. I have volunteered at the London College of Fashion, Photography and the Archive Research Centre, The Design Library, Design Archives, Design Museum and at Wycombe Museum. I am a member of the V&A youth forum CreateVoice where I help curate events for other young people. Headline Skills: I am good at research, photography and coming up with ideas, I’m observant, and have excellent computer skills. Youth Employment UK Ambassador because…: I am a Youth Employment UK Ambassador because I am interested in helping other young people. Employable because…: I am motivated, determined, hard working, I like to learn and improve my skills, I like to achieve and succeed. Name: Keshav BhattCounty: West MidlandsPerfect Job: Working for Revolution Hive

Introduction to Sustainability About the Course This course introduces the academic approach of Sustainability and explores how today’s human societies can endure in the face of global change, ecosystem degradation and resource limitations. The course focuses on key knowledge areas of sustainability theory and practice, including population, ecosystems, global change, energy, agriculture, water, environmental economics and policy, ethics, and cultural history. This subject is of vital importance, seeking as it does to uncover the principles of the long-term welfare of all the peoples of the planet. As sustainability is a cross-disciplinary field of study, this foundation requires intellectual breadth: as I describe it in the class text, understanding our motivations requires the humanities, measuring the challenges of sustainability requires knowledge of the sciences (both natural and social), and building solutions requires technical insight into systems (such as provided by engineering, planning, and management).

The Best Of Lean Impact - 10 Articles Worth Checking Out NOW! Lean Impact With our new and improved website launched, we wanted to properly introduce you to all things Lean Impact. As such, we wanted to share with you some of our best pieces of Lean Startup goodness from this past year. If you are new to our site, these are great articles to get your lean juices flowing! Without further adieu… 1. Why The Lean Startup Changes Everything (Yes Even For Social Good Organizations) - Want to learn more about The Lean Startup? 2. 3. 4. 5. 6. 7. 8. 9. 10. … Now it’s YOUR turn!

gallup piece on engagement It's a common and often persistent problem: Companies diligently measure employee engagement, relentlessly analyze the data, and go to great lengths to communicate their survey results. Yet engagement doesn't improve. The top-performing properties had articulated a clear leadership and vision statement. In our experience, those companies have something in common. They pay too much attention to measurement and not enough to creating real change. One Gallup client, a global hospitality chain, is such a company. Now company leaders were looking for a new strategy to continue their positive momentum, so they shifted their focus. The steps this hospitality company took to improve its employee engagement -- and to make its investment in engagement stick -- are a model for any company in any industry with leadership that is frustrated with stalled or declining engagement. Step 1: Conduct best-practice studies Company leaders then set up a global webinar series to share what they learned. Listen.

gamification About the Course Gamification is the application of digital game design techniques to non-game contexts, such as business, education, and social impact challenges. Video games are the dominant entertainment form of modern times because they powerfully motivate behavior. Over the past few years, gamification adoption has skyrocketed. Game thinking means more than dropping in badges and leaderboards to make an activity fun or addicting. Subtitles forall video lectures available in: English, Russian (provided by Digital October), Turkish (Koc University), and Ukrainian (provided by Bionic University) Course Syllabus The course is divided into 12 units. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Recommended Background This course is designed as an introduction to gamification as a business practice. Suggested Readings The course is designed to be self-contained. Course Format The class will consist of video lectures, which are between 7 and 12 minutes in length. Yes. • Who should take this course?

Lean Glossary Information and Resources 3P – Production Preparation Process Lean experts typically view 3P as one of the most powerful and transformative advanced manufacturing tools, and it is typically only used by organizations... Continue Reading 5S Workplace Organization 5S is a reference to five Japanese words that describe standardized cleanup: Seiri : tidiness, organization. A3 Reports And A3 Thinking As the amount of information that we have at our fingertips grows at an exponential rate, the ability to synthesize and distill information becomes... Activity- Based Costing Activity-based costing (ABC) is a method of allocating costs to products and services. Agile Manufacturing Agile manufacturing is the ability to accomplish rapid changeover between the manufacture of different assemblies. Andon You have probably heard of andon cords, andon boards, andon lights, etc. Autonomation Autonomation describes a feature of machine design to effect the principle of “Jidoka” used in the Toyota Production System. Benchmarking

About » Culture is Everything - Making work a positive part of life. G’day! If you’ve landed here it’s probably because you want to learn more about Tristan and/or this Culture is Everything blog. If so, then here’s a quick intro to get to know me. But, first of all, thanks! So, who am I? My bio is here. Early in 2012 I finished my first Ironman triathlon (that’s a 3.8km swim, 180km bike & then a 42.2km marathon!) I’m a qualified physiotherapist from The University of Melbourne, have an MBA from Queensland University of Technology & right now I’m completing an Entrepreneurial Masters Program at MIT in Boston. What do I do? Workwise, my passion is The Physio Co. I’m really proud to say that I work at The Physio Co, (TPC) it’s a special place that feels like an extended family. How you can learn from what I do? I’m super-passionate about sharing what I learn to help others grow themselves and their careers. I also get the chance to speak at conferences, company retreats & team meetings from time to time. One last thing..