background preloader

This is Service Design Thinking

This is Service Design Thinking

What is service design? | SDN Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers. Service Design Definition During the last three decades, economic conditions have changed fundamentally in western industrial nations. Without doubt, a fundamental change from a manufacturing society to an information- and service-based economy is discernable. While the share of services in the gross economic product is around 60-70%, business start-ups and new jobs can almost exclusively be found in the tertiary sector. This is a text by Birgit Mager from the Design Dictionary published by Birkhäuser, Basel (2008). Case Study database Table of Contents Published: April 2009

6%20-%20Ethnographic%20Methods%20for%20New%20Product%20Development.pdf New Flow Visualization Diagram in Google Analytics is Awesome If you haven’t had a moment to take a look at the new Visitor Flow section in your Google analytics account take a moment and take a look at it. Google has recently released a new feature that shows you the flow of traffic through your website utilizing visual tools, awesome. You can see how a visitor enters and how the interact with your website directly which can bring a boat load of value when trying to determine website efficiency. From Google: “So we are releasing “Flow Visualization” in Google Analytics, a tool that allows you to analyse site insights graphically, and instantly understand how visitors flow across pages on your site. The new visitor flow visualization tool in Google Analytics allows you to see the point of entry of a visitor and how they navigate through your website. Google Visitor Flow Screen Shots Related Stories

Blender News--Feature Articles - PRODUCT VISUALIZATIONS IN BLENDER June 11, 2012 8:00 AM By B. N. How good is Blender for product visualization? Buyeon GRS is a wholesaler and manufacturer, dealing with thousands of bottled water retailers in South Korea. “The results of using Global Illumination in Blender’s Internal render engine was quite impressive. Thanks to his new website, mostly featuring Blender-driven product visualization, the company has gain greater trust among his clients, believes Mr. Although Blender might not be an ideal tool for new product design, it has definitely turned out to be a great renderer for product visualization. (* Notice: is looking for studios and businesses that are successfully using Blender for its professional needs. Related Links:

Project Holocron on Behance User Interface The user interface can be viewed in the image below. It allowed the user to filter the building's view and see both historical and real-time data. It allowed the user to filter the view of the building by floors (upper left buttons), floor components (lower left), and data (coloured sliders on the right). Along the bottom row, the calendar week and day of the week could be selected, and a slider allowed the user to scrub back and forth through the time of day. In the bottom right, a third-person button toggle button allowed the user to teleport into the building and walk around with a to-scale human avatar.