background preloader

12 Things Killer Employees Do Before Noon

12 Things Killer Employees Do Before Noon
A recent study published in an American Psychological Association journal, Emotion, suggests that early birds are generally happier than night owls. More than 700 respondents, ranging from ages 17 to 79, were surveyed and asked about their emotional state, health, and preferred time of day. Self-professed "morning people" reported feeling happier and healthier than night owls. Researchers hypothesize that one of the reasons could be because society caters to a morning person's schedule. It's certainly true that the working world does. Working "9-to-5" is more than an expression, but a standard shift for many Americans. Do you want to be more like them? 1. [In Pictures: 10 Ways to Boost Work Productivity.] 2. 3. 4. 5. 6. [See 7 Work Habits That Are Making You Sick.] 7. 8.

Maxis teams with Astro on content, access Maxis and local media entertainment group Astro have joined forces to develop and co-market selected products and services for consumers and households in Malaysia, a move which could help them expand quickly into their respective markets. The pair signed an agreement yesterday, under which they will develop and co-market unique consumer packages combining Astro B.yond IPTV and Astro On-The-Go services, together with Maxis’ fiber internet, mobile internet, wireless internet and ADSL services. Under the tie-up, Maxis will be the value-added fiber broadband service provider for Astro, which in return will be the IPTV provider for the Malaysian integrated communications service provider’s fixed and wireless platforms. The companies said they are in the midst of developing the packages, targeted to be launched in phases. As of June 30, Maxis Home had a total of over 57,000 customers, including 9,352 Home Fibre Internet and over 27,000 Home Wireless Internet subscribers,

Lessons from Sheryl Sandberg: Stop Working More Than 40 Hours a Week There's been a flurry of recent coverage praising Sheryl Sandberg, the chief operating officer of Facebook, for leaving the office every day at 5:30 p.m. to be with her kids. Apparently she's been doing this for years, but only recently "came out of the closet," as it were. What's insane is that Sandberg felt the need to hide the fact, since there's a century of research establishing the undeniable fact that working more than 40 hours per week actually decreases productivity. In the early 1900s, Ford Motor ran dozens of tests to discover the optimum work hours for worker productivity. Anyone who's spent time in a corporate environment knows that what was true of factory workers a hundred years ago is true of office workers today. The workaholics (and their profoundly misguided management) may think they're accomplishing more than the less fanatical worker, but in every case that I've personally observed, the long hours result in work that must be scrapped or redone. Accounting for Burnout

Get Started with Mind Tools - Career Skills from MindTools Test Your Skills! Find the tools that will help you most! © iStockphoto/AndrewJohnson Here at Mind Tools, you can learn the essential skills you need to be an exceptional leader, a valued team member, and an outstanding contributor in the workplace. But, with hundreds of skills available, which ones will make the biggest difference for you? Find out with this five-minute quiz! Test Your Skills and Find the Resources That Will Help You Most Instructions For each statement, click the button in the column that best describes you. Your last quiz results are shown. You last completed this quiz on , at . Questions 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 still need to be answered! Now, use your scores in the following five areas to decide where to start building your skills. (Questions 3, 8) Your score is 0 out of 0 When you know how to "lead yourself" and make good choices for your future, you'll be that much further ahead when it comes to the other skills areas that we've already looked at.

The shift to a multi-channel model Joseph Waring | August 22, 2012 Telecom Asia Consumers are cutting companies out of the dialog until the last minute when making purchase decisions and seeking support. Nicola Millard, customer experience futurologist at BT Global Services, says that the operator is often the last stop when people are looking for information on products and services or even help on inquiries. Customers also are demanding self-service support, which they find faster than calling. But this trend isn't proving to be the cost saver telcos were expecting. Some 54% of consumers prefer self-service since it puts them in control and no one tries to sell them anything, according to a joint BT-Avaya study on how consumer attitudes to dealing with organizations are changing. However, Dr Millard notes there is a danger in assuming that because of the increased interest in self-service that customers will no longer call. They are looking for much more detailed information than before.

The Way of The Productivityist: A Manifesto I coined the term “productivityist” because I believe there’s a need for it. There’s too many so-called experts in this realm and not many actual ones. I’m certainly not one. But I’m most certainly a productivityist. Yes, I've talked about it before...but it bears repeating: A productivityist is not a productivity expert. They study productivity, be it the tools or habits. It’s because of this that many productivityists end up spending more time “doing” productive rather than “being” productive for a while. I call it The Way of The Productivityist and whether you’re a productivityist or not, there’s some real gold to be mined from it.1 1. Night owls can be just as productive as early risers. 2. There will always be urgency in our lives. 3. Doing for the sake of doing isn’t the goal. 4. This falls in line with the whole doing vs. being concept. 5. You can’t do everything. 6. Basically this boils down to planning. 7. Don’t underestimate its power. 8. 9. 10. I'm not perfect.

7 Habits of Highly Effective Employees 31inShareinShare31 We’re fortunate to have built a great team at crowdSPRING. What makes one employee highly effective and another average? Contrary to the way most companies hire – we never hire the best candidate from a pool of candidates. When interviewing, I look for the following seven habits – every highly effective employee with whom I’ve worked (at crowdSPRING and elsewhere possessed most of these habits): 1. It’s not a secret that talented people are effective when they’re in good mood or excited about a project. For example, our customer service team manages a community of 200,000 people. If even one of our customer service agents is bored when dealing with mundane customer requests, we lose the opportunity to create a happy customer - an opportunity we value a great deal. Interview tip: When interviewing, I often ask about the candidate’s most favorite project and also about their least favorite project. 2. We all make mistakes. Think about your own employees. 3. 4. 5. 6. 7.

Operators require agile IT systems Martin Redington/Microgen | August 29, 2012 Telecoms companies are facing an increasingly complex and challenging operating environment. To be able to retain market share effectively, network operators need to build an ecosystem of new services that includes music downloads, app stores and streamed movies to attract new users and create brand loyalty. Network operators’ IT departments must be able to build new business applications and services quickly. For some operators, one option may be to create new monetized services in collaboration with other OTT applications and content providers to produce paid-for services. All too often when looking to capitalize on new opportunities or expand their business portfolio, organizations build new applications in isolation from their existing and new systems as it is perceived to be faster. Streamlining processes can often be a challenge when working with a number of legacy systems.

Nurturing Talent – A True Leadership Skill | | dhcdhc Above all, leaders need good people to surround them. No organisation – large or small – can operate productively when the boss is doing all the doing and they are surrounded by people who cannot deliver the highest quality performance themselves. So it’s imperative to ensure that any team has members that deliver the very best results as individuals, as well as contributing to team outputs overall too. Whilst having a whole range of leadership skills are important, one of the most productive is to be able to ensure that there is a constant pipeline of capable people in your team. At local level, team leaders can have even more vital impact on those they can influence to become dynamic and useful members of their team. As leader, the role is to create the best environment for talent to flourish and this really requires good leadership to set the scene for such opportunities to be found and utilised, for the benefit of all.

Sustainable lifestyles and the future of work Learnings from "The Employment Dilemma and the Future of Work" Comment on 1996 draft report to the Club of Rome by Orio Giarini and Patrick Liedtke MandateRecognition of concrete possibilities vs. aspirationsNew understanding of wealthNew understanding of workNew understanding of employmentGlobalization as global opportunity?Developing non-monetarized activitiesWork and identityMulti-layer system of workConclusion "Unemployment begins in the minds of men, and it is in the minds of men that sustainable lifestyles must be constructed" (adaptation of a key phrase in the constitution of Unesco) Mandate The report starts with the comment: "the future of work and the employment dilemmas are some of the most pressing issues that the world has to face". The question which will be asked is whether the report has adopted a broad enough framework in "disclosing the weaknesses and shortcomings of present concepts". Recognition of concrete possibilities vs. aspirations New understanding of wealth For whom?

Earning money from OTT As featured on TM Forum's the Insider blog Quite often, The Insider is sent reports from analysts, survey firms, vendors and even other industry bodies. Very often, these are sponsored by one of the above, either hoping to sell detailed analysis reports or show their own products and services in a glowing light. Now, that’s not to say some of these reports are not top notch or unbiased, but you do sometimes have to look hard to find one. The topic is very well researched with 35 operators listed (many other were not) and 68 markets covered. Yes, you read right, OTT players are acting like walled gardens, and you know how successful that was for the CSPs! Skype and Whatsapp are singled out as the leaders in the OTT voice and messaging spaces, but their growth is somewhat linked to smartphone penetration. The report does offer a list of options for mobile operators to succeed in making 'moola' from the OTT sphere, if they so desire. Who said the humble phone number was doomed?