Shining Light Productions - Win32 OpenSSL
Shining Light Productions' Technical Support is highly acclaimed by many as the best in the software industry. The reason? You get to talk to the original/current developer of the product one-on-one...this means that there is no annoying third party using scripted responses. The downside is that, since you ARE e-mailing a real developer, you need to realize this and respect the developer, no matter what mood he/she is in. A developer's time is extremely valuable and a developer may not be in the most pleasant mood all the time. You can quickly get on any developer's nerves by e-mailing multiple times, mis-spelling, mis-communicating, need to be told where your "Start" button is, or you manage to catch the developer at the end of an eight hour debugging session (or worse, the frantic portion of a release cycle). Feature Requests: To suggest a feature, send an e-mail to Shining Light Productions describing the feature in as much detail as possible.
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