Shining Light Productions - Win32 OpenSSL
Shining Light Productions' Technical Support is highly acclaimed by many as the best in the software industry. The reason? You get to talk to the original/current developer of the product one-on-one...this means that there is no annoying third party using scripted responses. The downside is that, since you ARE e-mailing a real developer, you need to realize this and respect the developer, no matter what mood he/she is in. A developer's time is extremely valuable and a developer may not be in the most pleasant mood all the time. Bug Reports: To report a bug in the Win32 OpenSSL Installation Project, send an e-mail to Shining Light Productions describing your system setup, pertinent configuration information, what your intended goal is, and provide all related information (no matter how irrelevant it seems) to the bug. Feature Requests: To suggest a feature, send an e-mail to Shining Light Productions describing the feature in as much detail as possible.