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How to Manage a Group Project in Google Wave - Google Wave - Lif

How to Manage a Group Project in Google Wave - Google Wave - Lif

Matrix: The Four Social Support Strategies Web Strategy by Jer At the Altimeter Group, I cover Customer Strategy, which encompasses not only marketing, but also support, expect our discussion to grow as social technologies impact the whole enterprise. The Social Support movement is afoot (see opportunities), and more companies will be connecting existing marketing and support systems with the social web. Many companies, like Comcast, Wells Fargo, Intel, BestBuy, JetBLue are responding to customers and in some cases, supporting them in near real time. The challenge is that these teams are unable to scale, even a support team of ten full time folks at Comcast will have a hard time responding to all customers in all social channels. As a result, expect companies to resort to scalable ways to respond to customers, such as: The Four Social Support Strategies 2) Employee Based Support: Employees Respond to Customers Many companies are assigning people in their support or product teams to respond to customers in the social web.

Forty seven things you can do with Wave technology | New Media Photographer | Digital marketing and Social Media for photographers In the near future the opportunity to work in real-time collaborative environments will further change the way photographers do business. Some of the activities below are available now with the current version of Google Wave, while others are in the not-so-distant future. Although it is not mentioned in every listing, each concept is based on the idea of a collaborative, real-time work environment connecting people from multiple locations. Things you can do with Google Wave: 1. Share and update a customized portfolio. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. Can you think of anything else? Rosh

Robin Brown: 38 invaluable free web tools for online journalists This post is reproduced with permission from Robin Brown’s blog. Brown is a freelance writer and new media blogger. The explosion of the web may have caught out newspapers and a lot of journalists, but early adopters have been able to thrive in an environment where one man’s threat is another’s opportunity. Certainly the web has caused a lot of problems for online media and journalists, but the tools to adapt to this changing market have been provided for us. What’s more, the vast majority of the most important ones for bloggers, journalists, editors and even PRs and marketers are easy to use and, perhaps most importantly, free. Some of these tools are suited to building traffic, some for measuring traffic, some for sharing or collecting information and others to add value to traditional content. Some will suit you, others will not. There are, literally, thousands of them out there and it can be confusing as to which may be of help and which – in all likelihood – will not. Twitpic • See: Digg

Wave Goodbye To Google Wave Maybe it was just ahead of its time. Or maybe there were just too many features to ever allow it to be defined properly, but Google is saying today that they are going to stop any further development of Google Wave. Wave, a real time messaging platform, was unveiled in May 2009 to an enthusiastic crowd of developers at the Google I/O event in San Francisco. The LinkedIn Blog Blog Archive Coming Soon: Your Professional Today, Microsoft announces an exciting new addition to the upcoming Microsoft Office 2010 – the Outlook Social Connector. The Outlook Social Connector is designed to seamlessly bring communications history as well as business and social networking feeds into your Outlook experience. LinkedIn will be the first networking site to support the Outlook Social Connector. Here are three key benefits you get from this integration: 1. One of the great things about LinkedIn is being able to learn what your professional connections are working on and thinking about. The Outlooks Social Connector makes this even easier – by automatically showing the latest activity (i.e. What’s more, for any connection with a public LinkedIn profile photo, you’ll even get to see their picture as you communicate. 2. Know that perfect LinkedIn connection to help you with a business task or question but don’t remember their current email address? 3.

Google Wave to Be Discontinued Google's blog announced that Google Wave, the innovative communication platform released last year, will be discontinued. "Wave has not seen the user adoption we would have liked. We don't plan to continue developing Wave as a standalone product, but we will maintain the site at least through the end of the year and extend the technology for use in other Google projects. The central parts of the code, as well as the protocols that have driven many of Wave's innovations, like drag-and-drop and character-by-character live typing, are already available as open source, so customers and partners can continue the innovation we began." Google Wave has a lot of interesting features, but the interface is confusing and difficult to use. Google Wave had a lot of potential, but Google didn't manage to build a compelling user experience and define some use cases for the application.

The Golden Triangle | Brian Solis - PR 2.0 inShare4 Source: Shutterstock Prior to keynoting the PACA conference in Miami, Maria Kessler, president of the PACA Association, asked me if I had read a recent post by Fred Wilson entitled “The Golden Triangle.” We were deep in conversation as I was seeking an alternate title for my next book that identifies the divide between brands, information, and consumers and how we can, as social architects and engineers, build the bridges between people, contextual relationships, and technology. While “The Golden Triangle” isn’t a contender for the name of the next book, it did get me thinking. In his brief, but thought-provoking article, Wilson identified the state of engagement, connectivity and interaction. As Fred Wilson observed, “I can’t remember who said it but at least I remember what was said: The three current big megatrends in the web/tech sector are mobile, social, and real-time. Wilson continued, “The iPhone is the poster child of mobile. I totally agree– they will converge.

Android Creep: Gmail Chat Starts Showing Which Contacts Use Andr Google is powerful. We all know this, and live with it. But that brings up some interesting concerns when they break into new businesses — will they use that power to give them an unfair advantage? With great power comes great responsibility, and all that. Today brings a totally innocuous example, but it’s still interesting. A new feature in Gmail Labs allows you to change your contacts’ circular chat status icons in Android logo status icons. These icons can help you decide whether to tailor your conversation to the type of device that your chat buddy is using. Of course, they don’t tailor these icons for any other type of phone, just Android. This is a fun little feature for Android users, and as I said, totally innocuous. Again, before everyone gets their panties in a bunch, this example clearly isn’t a big deal.

Six Apart releases tiny blog tool, TypePad Micro | Webware - CNE Blog platform company Six Apart is adding a free, miniaturized blogging service to its paid blog hosting service TypePad. The new TypePad Micro service is essentially a simplified template, called Chroma, for unpaid users on the TypePad service. It will likely be compared with Posterous and Tumblr. The Chroma template is flexible and attractive, and most of the blogs I've seen using it look good. But as a short-form blog authoring platform, TypePad Micro is still TypePad, a powerful and capable blogging system that may be overkill for people who just want a way to post quick items. Still, what Six Apart is doing with TypePad Micro is probably good for Six Apart and it's definitely good for writing and writers. And if you care about writing, as I do, you'll love the new micro formats like this one, since they encourage people to write shorter posts.

The Future of Salesforce.com? Twitter, Facebook and the Social W Salesforce.com is offering the capability to integrate Facebook and Twitter into its sales and customer support offerings, another sign the company is making a full-shift to the social web. How deep is this move? On stage this morning at Dreamforce, Mark Benioff called Facebook and Twitter a "phenomena," going on to say that the integration of the social web is the biggest development for the company in the past ten years. You see this in Sales Cloud 2 and Service Cloud 2, two new offerings which are both built on Salesforce Chatter. The Salesforce Chatter application is an enterprise collaboration envrionment, which the company launched this morning. Sales Cloud 2 and Service Cloud 2 are essentially extensions of its sales and customer support services but with social features fully built in all aspects of the products. Some of the features to be found in Service Cloud 2 Sales Cloud 2:

Exclusive: AOL Hires Bankers to Sell Off ICQ, as Internet Servic AOL has hired a pair of New York investment bankers, Morgan Stanley (MS) and Allen & Co., to manage the sale of its ICQ instant-messaging unit. Sources familiar with the situation said interest in buying the asset from two major non-U.S. companies prompted execs at the online service to put a process in place for a deal that will likely occur after AOL becomes an independent company in December. AOL is set to spin itself off in less than a month from corporate owner Time Warner (TWX), and sources said selling off peripheral properties likes ICQ is part of becoming a smaller, more focused company. Sources added that AOL now wants about $300 million for the property. ICQ, which was once of the most explosive online communications tools, has lagged since AOL bought its popular software for $287 million in 1998, with another $120 million in earnouts for the team then. It was part of an Tel Aviv, Israel, start-up called Mirabilis.

Digital Media Predictions for 2010 - ClickZ Tessa Wegert | December 31, 2009 | 3 Comments inShare0 What trends are strategists expecting to see in digital advertising and publishing in the coming year? At about this time every year, media strategists start to contemplate what the fast approaching New Year might bring. Prepare to Make a Date with Data Data ownership and retention, and the value of audience data to both advertisers and publishers, was a hot topic in 2009. When working with an individual site, you typically get limited user information: the kind that relates specifically to how the sites' visitors interact with them and their products and services. Opportunities With Mobile Apps As advertisers find success in creating mobile applications for iPhones, BlackBerry models, and other makes of smartphones, more marketers will be trying their hand at this direct line of consumer communication. The more prominent trend, however, may be advertising on these apps. New Ad Sizes and Formats Standardization in Media Buying

Eyeblaster: Video ads don't work in social media | Blog | Online video may be providing some much needed ROI for advertisers desperate to reach online viewers, but video ads do not work universally across platforms online. According to ad server EyeBlaster, video ads are not performing well in social media. Why is that? Well, for starters, people don't spend enough time lingering on specific pages in social to view them. Eyeblaster's report looked at thousands of brands and found that video ads outperform in relation to editorial content, specifically news, finance, music and sports, but lag in social environments. It all comes down to "dwell time" — the amount of time that people spend looking at a page online. But that all changes in social, where users browse very quickly and tend not to linger. "People do spend ample time on social networks, but not as much on a single page. In sectors like gaming, where users engage with the interface for longer periods, they see an ad for longer, but there are drawbacks. Image: MaximumPC

On Twitter and Social Networks, Brands Benefit from Conversation inShare0 Source: Shutterstock A recent study revealed 20 percent of tweets published are actually invitations for product information, answers or responses from peers or directly by brand representatives. Now we learn that Twitter users are actively paying attention to brands on the popular information network. According to research conducted by Performics and ROI Research, about half of Twitter users who were introduced to a brand on Twitter were compelled to search for additional information. The companies studied the activity of 3,000 users of social networks in the U.S. Participants were presented with roughly 100 questions that explored how they discover products in social networks and also their thresholds for advertising and marketing. The survey found that 48% of those who came into contact with a brand name on Twitter went on to search for additional information on search engines compared to 34% on other social networks, which to be clear, is also an impressive number.

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