Design Research Techniques Authour:Jen Recknagel Edited by Christine Keene Problem Contextualized information about how, when and why people act is needed to generate understanding of human need and to develop meaningful insights for innovation. Traditional observation and diary studies do not provide the same depth of contextual information or detail about purpose that is achieved through the shadowing method. Thinkpublic Comic « Design for Service For a while now I’ve been intrigued by the idea of using sequential art to communicate service encounters. I’ve designed simple storyboards that marry word and image, but the crew at thinkpublic have gone a step further and put together a fantastic proof-of-concept in the form of a three page comic [PDF 8MB] showing an entire service encounter at Argos. I only have a few quibbles with thinkpublic’s approach. The first is philosophical. If you’re showing a service encounter and aiming to demonstrate how Argos provide a service for their customers then you’ve got to show a bit of the backstage process. I know this is basically a customer journey map focused on the customer’s perspective, but it would have been nice to include a panel or two showing how Argos process the orders.
Yes, The Khan Academy IS the Future of Education (video Salman Khan has taken a simple idea, YouTube videos that explain math, and transformed it into the future of education. I’m just going to come out and say it: the Khan Academy is the best thing that has happened to education since Socrates. The brainchild of Salman Khan, the Khan Academy became famous by teaching simple math lessons for free through over 2000 YouTube videos. Now, after millions in donations and an expansion of the company, the academy is so much more. The website for the Khan Academy already had exercises you could use to test your understanding of the videos you just watched, but in the past few weeks the website has exploded with wonderful new features. You can create a profile for the site simply by logging in through Google or Facebook.
Nook Color The Nook Color is a tablet computer/e-reader that was marketed by Barnes & Noble. A 7-inch (18 cm) tablet with multitouch touchscreen input, it is the first device in the Nook line to feature a full-color screen. The device is designed for viewing of books, newspapers, magazines, and children's picture books. A limited number of the children's books available for the Nook Color include interactive animations and the option to have a professional voice actor read the story. It was announced on October 26, 2010 and shipped on November 16, 2010. Nook Color became available at the introductory price of US$249. In December 2011, with the release of the Nook Tablet, it lowered to US$169.
Dave Chiu > RentAThing (with Orange) Project Details Brief The brief for this Applied Dreams project revolved around issues of identity and privacy in a world of ubiquitous information and access, specifically looking at social, political, and technological forces at work today and their effects on the future. Complete brief Applied_Dreams_2_2_brief.pdf Project Description RentAThing is a tool for negotiation that provides additional information about the reputation of the parties involved and enables smoother transactions. Creativity management : Best practices and the case of open innovation In his book Manager la créativité (French), Thomas Paris analyzes how companies manage creativity. Some of them evolve in creative industries (Hermès, Pixar…), which means that creativity is the main resource to create value ; others leverage creativity for innovation purposes (Nintendo, Renault…). After having analyzed various examples of creativity management, Paris admits that -in some case- companies would gain getting ideas from outside of the organization. Steve Jobs took an awfull lot of risks when he bought Pixar in 1986. During the two first years, he paid the 100 employees with his private funds… but it was worth it !
Affinity diagram What is it? The Affinity Diagram is an interactive data collection method, which enables the identification and sorting of large quantities of ideas within a short time frame. Affinity means likeness or close relationship. The Affinity is used when a non-judgemental process is required for gathering and categorising ideas. What aspects of learning are being supported?
Improvement and Innovation Denver, July 7, 2005 - Decisioneering, Inc., an innovator of software and services for risk analysis and optimisation, today announced that George Group, the leader in Lean Six Sigma, has joined Decisioneering’s Six Sigma Partner Program. As a Six Sigma Partner, George Group will work with Decisioneering to promote the use of Crystal Ball simulation and optimisation tools throughout its Six Sigma initiatives. George Group is the leader in Lean Six Sigma and has been creating real economic value for Fortune 1000 clients for the past 19 years. George Group has supported more global Lean Six Sigma deployments than any other Six Sigma consultancy. As an innovator and leader in Lean Six Sigma, George Group is always looking for the best way to help its clients save money. 'The Fortune 1000 clients we serve demand the best software and tools in their Six Sigma operations, said James Works, president of George Group.
Knowledge Workers & The Commons – A Reflection I didn’t expect that I'd learn anything about my identity during my Year of Living Shareably. I thought I’d just learn new skills, get new insights about sharing, and meet new people. I wasn’t expecting to learn about my place in the world. Wrong. As I noted in my post about the International Commons Conference in Berlin last October, the commons movement brings together folks from many countries, cultures, and political orientations. We all value the commons as a solution to the triple crises of environment, economy, and social division but come to it from many perspectives. Design Research Techniques Authours: Karl Schroeder & Robert Tilley Edited by Christine Keene Problem Goal-oriented foresight methodologies may declare targets that lie quite far in the future. For example:
» PhotoCaring - Final GUI Presentation Adam Little @ CIID PhotoCaring mockup As context for the Graphical User Interfaces course, we used the elderly home insights we discovered in our User Research course for developing concepts for the GUI final project. Why elderly homes? Patterns of Emergent Cities: 1. The Founder This is the first in a series of posts describing that help . These pattern descriptions are chiefly informed by my observations of social dynamics in all kinds of creative initiatives. The patterns are meant to be used as templates to guide anyone who is going down the path of getting something like an emergent city up and going. Internalizing the patterns - making them yours - will enable you to see how and when they map to your particular situation, and make them manifest in your projects. Read this while thinking of a project close to your heart, something that deserves to exist, and gently let yourself slip into the pattern. Just try it on for size...
VR applications, new devices and museums: public's feedback and learning. A preliminary report (Maurizio Forte) The 7th International Symposium on Virtual Reality, Archaeology and Cultural Heritage VAST (2006) Short Presentations M. Ioannides, D. Citizen Juries: An Action Research Method Authour: Hilary Best Edited by Christine Keene Problem In a democratic society, it is widely recognized that the best solutions are those that are embraced by the population. Consequently, public consultation has played a central role in public decision-making (Wiklund and Viklund, 2010). In Canada, a consultation process is a key component of many policy-making activities, and is reflected as a legislative requirement in matters such as urban planning, natural resource extraction, environmental assessments and more.