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The Importance of Emotional Intelligence in the Workplace

The Importance of Emotional Intelligence in the Workplace
By Mike Poskey, ZERORISK HR, Inc. Emotional Intelligence Quotient, or EQ, is a term being used more and more within human resources departments and which is making its way into executive board rooms. This article will help shed some light on what EQ is, how it is different than personality, and how it has proven to impact the bottom line in the workplace. What is Emotional Intelligence? Emotional Intelligence Quotient is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. Additional, though less often mentioned qualities include selection of work that is emotionally rewarding to avoid procrastination, self-doubt, and low achievement (i.e., good self-motivation and goal management) and a balance between work, home, and recreational life. "People see what they want to see." How is EQ Different from Personality? EQ Competencies that Correlate to Workplace Success

Indian town under police occupation after killing of union leader By Arun Kumar 2 February 2012 With the assistance of the neighbouring state of Andhra Pradesh, Puducherry has placed the tiny enclave of Yanam under police occupation after a bloody clash between police and locked out Regency Ceramics workers on Friday, January 27. The clash, which the workers insist was entirely unprovoked, saw police inflict fatal wounds on a union leader and injure 16 workers, including 13 critically. The police assault also led to the death of a senior company official when workers angered by the police assault stormed the executive’s home. The trade unions in Puducherry, a Union territory comprised of dis-contiguous enclaves that were once French colonial possessions, have called a Puducherry-wide “bandh” (total shutdown of industrial, educational and commercial establishments) for today, Thursday, February 2, to demand a High Court probe into the death of local union leader M.S. On the morning of January 27 several hundred workers led by M. S.

Is Emotional Intelligence Overrated? Forget IQ versus EQSix Seconds After 100 years of research, there’s little agreement on the definition of intelligence or how to measure IQ. Yet Adam Grant insists cognitive skill trumps all, and “Emotional Intelligence Is Overrated.” His critique is wrong, but important. His latest post on LinkedIN is a follow up to his Atlantic piece on “The Dark Side of Emotional Intelligence,” where he warns it’s risky to develop emotional competence. For example, he even speculates that Hitler used emotional intelligence to manipulate people into a frenzy of mindless loyalty. Framing this as “IQ versus EQ” demonstrates neither. Traditional psychological research has treated emotion and cognition as separate, even competitive. Emotions Drive People That said, in the human brain, no signal is more powerful than emotion. Science is a process of mounting evidence. The Evidence for Emotional Intelligence This year, for the first time, a “big data” approach was used to assess the significance of emotional intelligence around the globe.

Experiential Learning Conference "Among Monks: Learning by Forgetting" Ben Van Overmeire, Graduate TA/Lecturer in MMW and Ph.D. Candidate in Literature, UCSD, examines how a learning environment where professors, TAs, and students sat, ate, and walked together, often in silence, resulted in an opening towards one another, where the other could be seen and felt much clearer than within the confines of a university campus. "Can You Hear the Bell?" Hannah Youngwirth, Sophomore, Ecology Major in Biology program, ERC-UCSD, explains that the question posed in the title articulates the key lesson of the retreat: how being in the present helps us understand the past and welcome the future, overcome obstacles in daily life, and make scholastic life more vivid and engaging. "Sleeping Under the Stars, Hiking in Silence" "Monasticism for Monks, You, and Me" UCSD's Eleanor Roosevelt College (ERC) and International House (I-House) co-sponsored the visit for students in ERC's Making of the Modern World (MMW) program. Why did they go?

HResonance Emotional intelligence Emotional intelligence (EI) can be defined as the ability to monitor one's own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.[1] There are three models of EI. The ability model, developed by Peter Salovey and John Mayer, focuses on the individual's ability to process emotional information and use it to navigate the social environment.[2] The trait model as developed by Konstantin Vasily Petrides, "encompasses behavioral dispositions and self perceived abilities and is measured through self report" [3] The final model, the mixed model is a combination of both ability and trait EI, focusing on EI being an array of skills and characteristics that drive leadership performance, as proposed by Daniel Goleman.[4] It has been argued that EI is either just as important as one's intelligence quotient (IQ). History[edit] Definitions[edit] Ability model[edit] Measurement[edit]

Community Engagement Student Fellowship | California Campus Compact Request for Applications now available for CESF Fellows for Fall 2014. Application deadline is May 6, 2014. California Campus Compact's Community Engagement Student Fellowship (CESF) program is a 4-month initiative specifically designed to support student leaders advancing service, service-learning and community engagement at California Campus Compact member campuses throughout the state. Upon successfully completing a term of service of at least 50 hours, students receive a $500 scholarship from California Campus Compact. Students are engaged in providing direct service to the community or supporting a service-learning program, or both. For more information about the Community Engagement Student Fellowship program: For more information about past participants of the Community Engagement Student Fellowship program: Contact Piper McGinley, California Campus Compact's Associate Director.

Why HR? Faced with a choice between an MBA in HR and a general MBA, I had to ask myself a lot of questions. In addition, peers who were in similar situations helped me by discussing their queries, and helping me answer mine. I am trying to reproduce my answers to some questions here, hoping they'll be useful to some of the readers. Disclaimer: All these questions were asked to me or my friends by peers, colleagues or seniors at sometime or the other. Please do not be offended by any of them. Myth 1: HR is for people who are 'good at interacting with others.' Now, think about it. Myth 2: No one picks HR. Myth 3: HR is a women's profession.Reality: That's been a case because HR was perceived as a 'softer' profession earlier, but not any more. P.S. Acknowledgments: Thanks to nidhi_rawal, skeptic, bugs bunny, harshadk, and diva12 for enriching discussions and opinions.

Emotional Intelligence theories This webpage is a new format for mobile/small screens. Please send your feedback if it fails to operate well. Thanks. emotional intelligence theory (EQ - Emotional Quotient) Emotional Intelligence - EQ - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional Intelligence'. Emotional Intelligence links strongly with concepts of love and spirituality: bringing compassion and humanity to work, and also to 'Multiple Intelligence' theory which illustrates and measures the range of capabilities people possess, and the fact that everybody has a value. The EQ concept argues that IQ, or conventional intelligence, is too narrow; that there are wider areas of Emotional Intelligence that dictate and enable how successful we are. Different approaches and theoretical models have been developed for Emotional Intelligence. emotional intelligence - two aspects Understanding yourself, your goals, intentions, responses, behaviour and all.

Home | PSRI Contract workers' pay likely to be future rub in labour relations Parity between contract and regular workers, and having skilled floor managers to address labour troubles were the key lessons companies internalised during 2011 — moving away from a year that saw at least a dozen major strikes affecting work across sectors. Year 2011 saw the emergence of disproportionate pay to contract workers as a major reason for dissatisfaction among workers. Three strikes at Maruti Suzuki India Limited’s Manesar plant were emblematic of this rising trend. The year began with an eight-day strike at Mahindra and Mahindra’s Nashik plant over the demand of “equal pay for equal work”. The year ended with a three-month strike at Dr Reddy’s Laboratories’ API manufacturing facility near Visakhapatnam over disagreement over pay to contract workers. Industry agrees that the issue of contract workers was brewing and ignored for long, and needs immediate attention. Companies also say strong floor managers, skilled to handle labour trouble, are missing.

HandsOn Connect Q: Where is HandsOn Connect hosted? A: HandsOn Connect is hosted on’s platform in the cloud. is the pioneer and industry leader in cloud computing with over 60,000 organizations and over 1.5 MM users. You can learn more at Q: How are HandsOn Connect and Salesforce related? A: The easiest way to explain this is to compare to an iPhone. Q: Can we manipulate the look and feel of the websites hosted on A: The public site which volunteers and other partners interact with is built around a content management system that allows for easy creation of site navigation and content. Q: Can HandsOn Connect manage large scale events such as a Servathon? A: Yes! Q: I need to provide reports to my board each month. A: Yes! Q: We have a lot of volunteers who like to volunteer with family members/people at their church/people that they work with. A: Yes! Q: Can I “test drive” HandsOn Connect? Q: How much does HandsOn Connect cost?

Is It Finally Time for Social HR? While companies come to terms with employee usage of social media and HR departments start working on “regulating” social media usage and come up with “policies” – I think they are missing one key point – leveraging social tools to make HR work itself a social activity. In a certain way, HR is ripe for social disruption. It impacts external perception (employer branding) and internal employee engagement unlike any other part of the organization save the CEO Let’s start with policies themselves. Recruitment – Since its an external facing part of HR the Recruiting teams have been quick to leverage social media to “Broadcast” vacancies and several applications. Learning: Social technology can make learning more of a continuous process than the 2-3 day event it currently is. Recognition : Companies like Rypple, Globoforce have started the concept of social peer recognition and it can be a powerful factor to increase employee engagement.

Bright Impact - Leading Service Learning Software Companies News : A year when labour was seen and heard Policy inaction in smoothening worker relations puts Govt in bad light New Delhi, Dec. 23: The year 2011 saw the revival of labour strife in many States. But, the highlight of the year was the prolonged unrest at Maruti Suzuki's Manesar plant that led to the car company incurring a huge loss. About 3,000 regular, contract and trainee workers went on stay-in protests, thrice in five months, seeking recognition of their union, among other demands. Significantly, the nature of the Maruti Manesar struggle, led and sustained by young union leaders most of them in their 20s, indicated a rising awareness among workers about their basic rights. After long years, other workers came out in solidarity in the Gurgaon-Manesar industrial belt, which houses a string of MNCs. Through the year, reports of labour trouble also poured in from Tamil Nadu (Hyundai, Foxconn, Caparo), Bangalore (Volvo), Haryana (Voltas), Gujarat (General Motors) Uttar Pradesh (Moser Baer) and Andhra Pradesh (Dr Reddy's).