background preloader

Assistly - Help Desk for Social CRM, Customer Service and Support

Assistly - Help Desk for Social CRM, Customer Service and Support
Desk.com creates the leading customer service application, which helps fast-growing companies deliver outstanding customer support. Desk.com's intuitive user interface and powerful features make solving customers' problems more efficient for the entire company. Plus, Desk.com is the only Customer Service Application backed by Salesforce, providing easy integration with other Salesforce services and robust security. There are thousands of companies using Desk.com, from household names like Square and Instagram to the burrito shop down the street. Give it a try for free.

http://www.desk.com/

Related:  Random leads & ideas

Top 400 Hourly Updated App Store Ranks Automagical Automatic report importing That’s right, automatic. appFigures imports all reports so you don't have to. Top 400 app ranks for all categories in all app stores-updated hourly! RSS RSS (Rich Site Summary); originally RDF Site Summary; often dubbed Really Simple Syndication, uses a family of standard web feed formats[2] to publish frequently updated information: blog entries, news headlines, audio, video. An RSS document (called "feed", "web feed",[3] or "channel") includes full or summarized text, and metadata, like publishing date and author's name. RSS feeds enable publishers to syndicate data automatically. A standard XML file format ensures compatibility with many different machines/programs. Segmentation - Case Study: Why Targeting by Level of Engagement Works Company: WikiaContact: Becca Wright, VP of Marketing SolutionsLocation: San Francisco, CAIndustry: Gaming and Entertainment, Collaborative (Social) Publishing B2B/B2C: B2CAnnual revenue: ConfidentialNumber of employees: 130 Quick Read The words "engagement" and "hypertargeting" are on everyone's lips, but what happens when you combine the two? Gaming giant Bethesda Softworks found out when it ran a diverse campaign on Wikia that captured the interest of core, active, and casual fans.

Google Now Lets Website Owners Measure The Power Of +1 (And Any Other Social Widget) Back in March, Google officially started rolling out the +1 Button in its search results, allowing users to vote up the pages they found most useful. Two months later, on June 1, it launched a widget that lets website owners integrate the button into their pages, just like they do with Facebook’s ‘Like’ and Twitter’s ‘Tweet’ buttons. But, err, it wasn’t really clear what the point was. People kept clicking the button, but the effect — better search results for our friends — isn’t really tangible.

Ruby on Rails Ruby on Rails emphasizes the use of well-known software engineering patterns and principles, such as active record pattern, convention over configuration (CoC), don't repeat yourself (DRY), and model–view–controller (MVC). History[edit] On December 23, 2008, Merb, another web application framework, was launched, and Ruby on Rails announced it would work with the Merb project to bring "the best ideas of Merb" into Rails 3, ending the "unnecessary duplication" across both communities.[7] Merb was merged with Rails as part of the Rails 3.0 release.[8][9] Rails 3.2 was released on January 20, 2012 with a faster development mode and routing engine (also known as Journey engine), Automatic Query Explain and Tagged Logging.[11] Rails 3.2.x is the last version that supports Ruby 1.8.7.[12] Rails 3.2.12 supports Ruby 2.0[13]

Five Ways to Ruin Your Content Strategy and Guarantee Its Failure Content marketing. It’s what’s for dinner—or if not, it should be—for organizations, large and small. But successful content marketing requires more than just faithfully writing a blog post or posting a YouTube video weekly. For content marketing to be effective, most organizations need to create different types of content consistently and constantly. How SEOmoz Gained 1000s of Visits from Google News (You Can Too) Consider this image below from the SEOmoz Google Analytics account. Behold a sight rarely displayed in SEO blogs. Notice the similarities to a typical Kansas highway. Both are dead flat, contain no peaks or valleys, and are traffic free. Such was the sad state of SEOmoz’s referral traffic from Google News prior to April of this year. In truth, SEOmoz didn't really pursue traffic from Google News for several reasons.

Ruby (programming language) Ruby was conceived on February 24, 1993. In a 1999 post to the ruby-talk mailing list, Ruby author Yukihiro Matsumoto describes some of his early ideas about the language:[10] Matsumoto describes the design of Ruby as being like a simple Lisp language at its core, with an object system like that of Smalltalk, blocks inspired by higher-order functions, and practical utility like that of Perl.[11] The name "Ruby" originated during an online chat session between Matsumoto and Keiju Ishitsuka on February 24, 1993, before any code had been written for the language.[12] Initially two names were proposed: "Coral" and "Ruby". Matsumoto chose the latter in a later e-mail to Ishitsuka.[13] Matsumoto later noted a factor in choosing the name "Ruby" – it was the birthstone of one of his colleagues.[14][15]

Why Big Consumer Brands Have Yet to Tap Pinterest's Potential The Modern Media Agency Series is supported by IDG. According to a 2011 survey by IDG Research Services, IT buyers prefer to interact with peers and tech bloggers mainly on Twitter and LinkedIn. As might be expected, mobile use is widespread throughout the day and night. And the interest in video may surprise you. Custora Helps Online Businesses Improve Customer Retention For any retailer that is selling goods online, it is incredibly important to be able to retain customers and identify when purchasers are about to leave a site. While many online retailers and companies develop these analytics in house, there is a need for a simple application that smaller shops can use to determine behavior of visitors. Today, Y Combinator-backed Custora is launching a SaaS that tells online retailers and web apps which of their customers are most valuable, and suggests actions to keep them. The startup is best described by its tagline: “Google brings you customers. We keep them around.” For retailers, the software can analyze order logs and distinguish between customers that simply haven’t ordered anything for a while, and customers who have left the site.

HTML5 HTML5 is a markup language used for structuring and presenting content for the World Wide Web and a core technology of the Internet. It is the fifth revision of the HTML standard (created in 1990 and standardized as HTML 4 as of 1997)[2] and, as of December 2012[update], is a candidate recommendation of the World Wide Web Consortium (W3C).[3] Its core aims have been to improve the language with support for the latest multimedia while keeping it easily readable by humans and consistently understood by computers and devices (web browsers, parsers, etc.). HTML5 is intended to subsume not only HTML 4, but also XHTML 1 and DOM Level 2 HTML.[2]

Related: