What Is a Sales Acceleration Tool and How Can It Benefit You? Kapture CRM When a company tries to maximize it’s revenue – one of the technologies they incorporate is a sales acceleration software. This software is incorporated with the goal of maximizing the profits through smart sales by focusing on the most sellable prospects. If you’re wondering ‘What is Sales Acceleration’? A sales acceleration tool is in essence a customer relation management software that helps salespeople keep track of their best prospects on one dashboard. What does this mean? I’m glad you asked. The sales acceleration technology also has custom built auto allocation features – where each time a lead is generated it gets auto allocated to the nearest agent.
Customer Support CRM: Give Your Business The Tools It Needs Customer service support management software is a set of tools and solutions all designed to help businesses build a long lasting relationships with the customers. An efficient support CRM software will allow businesses to offer support across multiple platforms with the help of feedback, surveys and obtaining reports at regular intervals. Quick ticket resolution Create a smooth workflow by auto assigning tickets to agents based on keywords, time stamp, priority etc. Reporting Customer service support software will provide you with detailed reports about all the developments in the business. Omnichannel Customer support It provide seamless solutions for customer queries across multiple channels on one unified platform. Feedback and survey The customers nowadays are informed and have high expectations of customer service and a customer support software can facilitate exactly that. Conclusion Customer support has become an integral part of any business from any industry. Like this:
Payment Management System, Generate Quotations and Invoices Templates The best online payment system enables a smooth and clear way to manage all your transactions. Kapture’s payment management solution helps you streamline and accelerate the different parts of the payment process. Here are some of the benefits of integrated payment management software. 1. 2. 3. 4. 5. All in all, an online payment management system helps you acquire more sales and land higher profits. Kapture’s payment system is more than an invoicing solution. Kapture’s online payment management system lets you achieve these four critical objectives. 1. 2. 3. 4. In short, you can manage a payment management software can help you acquire better rate of sales closures. All businesses need a smart and efficient way to collect and dispense payments on a daily basis. An automated collection system makes the payment collections easy on both sides.
Application programming Interface | API Service | API Management Platform Kapture Provides Application Programming Interface (API) to query and update their Insightly data. Our integrating Kapture CRM API’s with all kind third-party applications ie: SAP, Oracle, Quickbooks, NetSuite, Tally ERP etc. it will customizable with any kind e-commerce, accounting, ERP, self-service portals and others. The API provides a simple, predictable, standardized, resource-oriented, RESTful interface with JSON-formatted responses to use Kapture’s features, including enquire, leads, contacts, tasks, as well as filtering and searching. Kapture’s API is programming independent languages, it can support any kind of programming language such as Java, PHP, etc. We embrace built-in HTTP features, so our API is easily managed with off-the-shelf HTTP clients. API Methods Pull requests to Search information Push to Add new records PUT to update records DELETE requests to remove records The Resources sections below include detailed samples of Request bodies and Responses
Education CRM Software & School Management System Education CRM systems are software applications meant to automate and manage communications with current students, employees, alumni, and donors – everyone in your institution’s community. Customer information, such as lead’s/customer’s name, gender, educational background, telephone, email, marketing materials, social media and any other relevant information. All of this paned across different channels is compiled into a single database enabling easier information access. This will also allow to personalize and customize messages to deliver them in a timely manner to the students.Every interaction which you have with your “customer” is tracked by the CRM, all in one place. Education CRM system helps you in identifying trends which become feedback for marketing, admissions or other departments included in the process. Kapture Education CRM gives you a bird’s eye view on every interaction and engagement with your students, alumni, and donners of your institution.
Top Benefits of CRM for Your Business – Kapture CRM Your consumers are vital to your business. In actuality, it does not matter what your industry is, what your focal point is, or what type of products or services you provide, your clientele is the solitary most expensive asset of your business. CRM tool or customer relationship management software is a system that the main objective is to enhance the relationship with existing customers, locate new customers, and win back the heart of former clientele. Customer satisfaction should be the favored center of any business and that can be achieved through CRM Solution. There are many advantages to using an online CRM system. Let’s have a brief view of the top benefits of using a CRM for your business 1- Better Informational Organization CRM software allows you to document a huge list of consumers and any significant information concerning them. 2- Maximize Business Performance 3- Improved In-house Communication 4- Data Security The Bottom Line Like this: Like Loading... Related
CRM for Customer Service: How to Consistently Provide Customer Happiness In his killer Book ‘the Compound Effect’, Darren Hardy explained how making a series of small changes and sticking to them can significantly alter your personal fortunes. If you think of it, the same principle applies to multiple arenas of business. And most importantly, it can catapult your customer satisfaction and online profile to its highest levels. Almost all businesses are looking to find a single monumental shortcut to improve their customer satisfaction levels. The role of CRM in Customer Service is to combine all functions and responsibilities, enabling you to go through the steps of incremental improvements. CRM software addresses and manages multiple facets of your customer interactions that could provide increased value to customers at each interaction. But first, you need to first understand the underlying factors that could be impacting your service quality. Role of CRM and Automation in at Different Customer Interactions Ability to collect and String Issues together
Product Management Software System & Products Information Crm Tool Streamline and manage all products from a unified dashboard. Organize and centralize all your product management responsibilities on a single platform – Kapture product management software. By managing your entire products portfolio through the product management app, you can ensure that your products get introduced to your customers and receive maximum visibility. Manage and sell your products in a simple interface Kapture product management tools simplify the way your products are displayed and sold to your customers. Easy product portfolio management Streamline distributor-retailer network View available stocks across distribution points Collect orders Track product delivery Assign and approve orders Kapture CRM product management enables you to maintain an updated product portfolio across your retail network.
What is Cloud GPS sales Tracking System? GPS Tracking Software What’s a cloud GPS sales Tracking System? Even in the digital age, most organizations still depend on direct sales to hit their revenue targets. At the same time, the direct sales process have also progressively evolved to become more competitive and demanding on a daily basis. Today, an average sales rep needs to meet more prospects, travel more distance and handle more negotiations than ever before...In this situation, most sales reps can easily get overwhelmed at the task of managing multiple responsibilities and streams of information. A GPS-based sales tracking system enables the sales team to resolve this dilemma by improving the overall sales process management. Now, let's see what’s a GPS-enabled sales system and why its indispensable for a modern sales team. What’s a GPS-sales tracking system? As explained, both the sales manager and rep are expected to juggle between multiple responsibilities on a moments notice. Enter a GPS-based sales tracking system. Create Better Workflows
Healthcare Marketing System And Advertising CRM Tools for Hospitals Phone Let your customers place appointment requests to you over the phone while the CRM tracks all calls and gathers every detail onto a single inbox. Emails Integrate emails of individual centers and track the number of appointment requests coming in everyday. Website With easy web form integrations, get a collaborated view of all requests coming through multiple forms spread across multiple pages on your site. Partner sites Seamless integration with healthcare lead generation sites and other EMR portals reduces your chances of missing on any lead and brings to you all necessary information at one place. Mobile App Easily pull all request placed through your very own mobile app into the CRM.
More Focused and Customized Crm Solutions for Large Enterprises - Kapture CRM Large enterprises face a lot of logistical problems every day because of large customer databases, large scale needs and requiring to handle large numbers of customer queries. These tasks pile up, making it difficult for the sales team and the service team to be effective in their capacities. This complex problem has quite an effective solution provided by Kapture CRM. Kapture CRM helps you establish a structure to your enterprise, consolidate all your leads, equips your service team with the tools required to provide you business solutions built for large enterprises. Kapture CRM System has the flexibility to adapt to any existing system which is essential for a smooth transition.
Is it necessary to have a Ticket Management Software for a Successful Helpdesk? The answer is Yes! End of Blog Post. Kidding. But, it IS necessary to explain why every helpdesk center needs to use ticket management software and whether the two are mutually exclusive. Service centers for medium to large-sized enterprises will have the phone ringing off the hook for service requests, especially in businesses like e-commerce where customers are mostly confused and need help with their orders. And in the present scenario, it is not wise to assume that a customer gets in touch with a big business solely through call. Consider the scenario of a company that sells heavy-duty machinery and home appliances. By now, it should be pretty clear that helpdesk not only needs but CANNOT DO WITHOUT a ticket management system. 1. Customers expect to be prioritised and given fast resolutions whenever they contact the helpdesk. 2. With a customer service ticketing system in place, you can segregate your service agents by assigning them to voice and non-voice departments. 3. Conclusion:
Online CRM Task Management Software System & Mobile-based Team Collaboration App The modern business needs speed and agility at managing its operations. An online team collaboration tool can go a long way towards creating a more systematic and agile way of managing daily operations. A cloud-based Mobile CRM gives you access to great team collaboration tools, allowing you to consolidate all the information and workflows within a single platform. 1. Manage all the information on a single cloud-based platform. 2. 3. 4. In short, Kapture Mobile CRM app enables you to manage end-to-end team collaboration through a single cloud-based platform. Kapture CRM is a cloud-based team collaboration mobile app. Here are some of the unique features of the best team collaboration software. 1. 2. 3. 4. 5. A team Collaboration Software is a feature of the mobile CRM wherein multiple teams are connected via a mobile ecosystem.
What is Cloud-Based Ticket Management Platform? Cloud Based Ticketing System For a modern business, the difference between a kickass and moderate-level success could be purely based on a superior customer experience. This can be achieved through a CRM software. So, ‘ What is CRM?’ A CRM is a cloud based SaaS solution which businesses use to automate specific operation. And, this demands you to have the right tools to create this superior customer experience. Such as a cloud-ticketing platform. When used in the right way, it’ll streamline your customer queries, optimize customer interactions and cut-back on resolution times. Consequently, it’ll impact your customer experience positively across the board. At the same time, even the most dedicated service teams struggle to optimally manage all the aspects of their customer service. In this situation, the businesses need to maintain the balance between the quality and volume within their service operations.