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Optimal Workshop

Optimal Workshop

Treejack | Optimal Workshop Information Architecture Validation Software Take the guesswork out of information architecture with Treejack – the usability testing tool you can use to test your IA without visual distractions. Treejack helps you prove your site structure will work before you get into interface design. Tree testing is a usability technique for evaluating the findability of topics in a website. It’s also known as ‘reverse card sorting’ or ‘card-based classification’. Easy as 1,2,3 “It is so fast and easy to set up that it's really crazy not to use it.” – Jason Holmes, American Greetings Proving an Information Architecture 1. Your “tree” is the site structure, your information architecture. 2. We're here to find out if people can achieve what they came for on your website or intranet. 3. We give you a unique study link that you can email to your users and customers, tweet to the world, or give to a participant recruitment agent or consultant. All systems are Go “Oh yes. User Centered Information Design Sign up

Programma's draaien vanaf USB stick Usability and Interface Design Books Advertisement Usability and interaction design are fields that are becoming more and more important for every design. Both fields consider the interactions between the user and a system; accordingly, it also applies to the interaction between users and web-sites. We have selected excellent books about usability and interaction design, some provide the theory of user interface design, others have a number of precise examples of how the theory can be used in practice. Images are, as always, clickable and lead to the sites which have more information about the books. 10 Usability and Interaction Design Books 1. Alan Cooper is a professional designer, specialized on software design, and all his knowledge is represented in this book. 2. Jakob Nielsen, the maestro of Web usability, has been writing about usability since 1995. 3. This is a small guide focused on web-site usability and web-based application usability. 4. 5. 6. Published many years ago, this book is already a usability legend. 7.

Clue – A fun and easy way to test what people remember on your website. Allwetterzoo Münster Card sorting: a definitive guide Introduction Card sorting is a technique that many information architects (and related professionals.) use as an input to the structure of a site or product. With so many of us using the technique, why would we need to write an article on it? While card sorting is described in a few texts and a number of sites, most descriptions are brief. There is not a definitive article that describes the technique and its variants and explains the issues to watch out for. Given the number of questions posted to discussion groups, and discussions we have had at conferences, we thought it was time to get all of the issues in one place. This article provides a detailed description of the basic technique, with some focus on using the technique for more complex sites. Why Card sorting is a quick, inexpensive, and reliable method, which serves as input into your information design process. Do the users want to see the information grouped by subject, process, business group, or information type? Definition

Keynote Visitor Insights is a feedback tool that lets you not only listen to your customers, but convert that conversation into business intelligence. Harnessing the voice of the customer provides critical insights that you use to stay ahead of competitors and find opportunity for innovation. Visitor Insights provides a way to measure customer satisfaction, and collect customer opinion on your site, without deflecting them from their intended tasks. Visitor Insights combines the best of customer satisfaction survey software with web analytics providing usable data from virtually any website. With a single feedback tool, Visitor Insights allows you to collect the behavioral and analytical customer satisfaction metrics that allows you to confidently improve the visitor experience on your site. Actionable Reporting – Delivered straight to you – In addition to a powerful, secure online portal, Visitor Insights delivers timely reports of key customer metrics that can be shared across your business.

Yolande Spoelder - Adviseur ICT & Onderwijs

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