Home - Visual Thinking Strategies How Memory Works: 10 Things Most People Get Wrong Human memory and recall works nothing like a computer, but that’s what makes it all the more fascinating to understand and experience. “If we remembered everything we should on most occasions be as ill off as if we remembered nothing.” ~William James It’s often said that a person is the sum of their memories. Your memory and recall is what makes you who you are. Despite this, memory and recall is generally poorly understood, which is why many people say they have ‘bad memories’. Here is my 10-point guide to the psychology of memory and recall (it is based on an excellent review chapter by the distinguished UCLA memory expert, Professor Robert A. 1. Everyone has experienced the frustration of not being able to recall a fact from memory. So it seems obvious that memories decay, like fruit going off. But what on earth is the point of a brain that remembers everything but can’t recall most of it? 2. Obviously the only one that’s of interest is the most recent. 3. 4. 5. 6. 7. 8. 9. 10.
Visualizing the customer experience using customer experience journey maps | Designing Change Too often when we think of a customer, our view is filtered through the lens of our job, profession, department, or specialty. Think of how patients are treated in most hospitals. They are viewed as a disease, an illness, a collection of parts – each with its own specialist. Bringing the outside in using customer experience journey maps Customer experience journey maps are a tool to help bring the outside world into an organization. And as we map out the customer’s story, our organization’s own story becomes visible. Below are a few examples of different types of customer experience journey maps. [updated September 28, 2011 & May 22 2012 with additional examples] Social Gamer created by nForm This map was created by nForm during a project to evolve one of Comcast’s gaming websites Customer experience journey mapping as part of transforming public services in the UK In 2005, the UK government set out on a journey to transform public services. customer experience journey map by desonance
60 Small Ways to Improve Your Life in the Next 100 Days Contrary to popular belief, you don’t have to make drastic changes in order to notice an improvement in the quality of your life. At the same time, you don’t need to wait a long time in order to see the measurable results that come from taking positive action. All you have to do is take small steps, and take them consistently, for a period of 100 days. Below you’ll find 60 small ways to improve all areas of your life in the next 100 days. Home 1. Day 1: Declutter MagazinesDay 2: Declutter DVD’sDay 3: Declutter booksDay 4: Declutter kitchen appliances 2. If you take it out, put it back.If you open it, close it.If you throw it down, pick it up.If you take it off, hang it up. 3. A burnt light bulb that needs to be changed.A button that’s missing on your favorite shirt.The fact that every time you open your top kitchen cabinet all of the plastic food containers fall out. Happiness 4. 5. 6. How many times do you beat yourself up during the day? 7. Learning/Personal Development 8. 9. 10. 11. 12. 13.
100+ Awesome Open Courseware Links for Artists | ArtCareer.net Posted by Site Administrator in Learning Tools Nov 20th, 2008 By Kelsey Allen Whether you’re into art theory, studying ancient art or making art yourself, you can find a range of online courses and lectures that can help educate you on your field of interest. Introductory Courses Learn the basics from these courses geared towards the beginner. Introduction to Sculpture : This course will deal with issues central to modern sculpture like site, context, process, psychology and aesthetics as well as helping students to work with some more non-traditional materials. Images and Online Exhibits These museums and online exhibits are wonderful places to find free and public domain images for inspiration or scholarly art study . Smithsonian American Art Museum Online Exhibitions : The SAAM has a number of online exhibits that range from landscape painting to modern photography. Studio Arts Lectures and Seminars Theory and Advanced Study Technology Training Photography and Film Graphic Design and New Media
What Works in Schools: Translating Research Into Action - Dr Robert J Marzano Firms Push Visual Note Taking to Spark Creativity, Sharpen Focus Close Reading: The Text, the Students, and Me Close Reading: The Text, the Students, and Me By Sarah Powley closeAuthor: Sarah Powley Name: Sarah PowleySite: n English teacher for 37 years, Sarah has taught in secondary schools in Wisconsin, Connecticut, and Indiana. For many years, she served as the English Department Chair at McCutcheon High School in Lafayette, Indiana, and is now a full-time Instructional Coach for her district. Honors include the Milken National Educator Award, the Eli Lilly Teacher Creativity Fellowship, the Irena Sendler Award for Holocaust Education, and Purdue University's Crystal Apple Award.See Authors Posts (18)“Mrs. Powley! I sometimes heard that question when I was the teacher at the front of the room, leading my students through Great Expectations, Huckleberry Finn, To Kill a Mockingbird, The Great Gatsby…and a library of other literary staples in the English Language Arts canon. “I’ll never be able to read a book like that,” they would say. About the author
How can I improve my short term memory? Q: How can I improve my memory? Is there a daily exercise I can do to improve it? A: The most important component of memory is attention. By choosing to attend to something and focus on it, you create a personal interaction with it, which gives it personal meaning, making it easier to remember. Elaboration and repetition are the most common ways of creating that personal interaction. One common technique used by students, is actually, not that helpful. These techniques do help you improve your memory on a behavioral level, but not on a fundamental brain structure level. Focus Alertness, focus, concentration, motivation, and heightened awareness are largely a matter of attitude. If you want to learn or remember something, concentrate on just that one thing. Strategy: When you learn something new, take breaks so that the facts won’t interfere with one another as you study them. Keep reading…
Kaleidoscope: Contemporary and Classic Readings in Education - Kevin Ryan, PH., Cooper, James Mrs, James Michael Cooper New Graphic: The Borrower’s Customer Journey Map « Designing The P2P Carsharing Experience Hot off the presses! A new visual that tries to capture the customer journey of the ‘borrower’ during their P2P car sharing experience. It’s a generalized and simplified Customer Journey Map depicting the Borrower’s service experience. It also includes the actions of the vehicle Owner and the P2P Platform along the way. The experience may vary considerably between countries and P2P carsharing service providers. Click to enlarge the JPEG above. Please feel free to comment and suggest improvements! Thanks Mark. Tags: autonetzer, buzzcar, cafore, car sharing, carsharing, citizen car, collaborative consumption, communauto, creative commons, customer journey map, drive my car rentals, flexidrive, Getaround, go-op, icons, infographic, livop, my wheels, p2p car sharing, peer-to-peer, Relay Rides, rent-n-roll, snapp car, social car, tamyca, user experience, visualization, voiturelib, wheelz, whip car, zilok
Welcome to Literacyhead! Time on the Brain: How You Are Always Living In the Past, and Other Quirks of Perception I always knew we humans have a rather tenuous grip on the concept of time, but I never realized quite how tenuous it was until a couple of weeks ago, when I attended a conference on the nature of time organized by the Foundational Questions Institute. This meeting, even more than FQXi’s previous efforts, was a mashup of different disciplines: fundamental physics, philosophy, neuroscience, complexity theory. Crossing academic disciplines may be overrated, as physicist-blogger Sabine Hossenfelder has pointed out, but it sure is fun. Neuroscientist Kathleen McDermott of Washington University began by quoting famous memory researcher Endel Tulving, who called our ability to remember the past and to anticipate the future “mental time travel.” McDermott outlined the case of Patient K.C., who has even worse amnesia than the better-known H.M. on whom the film Memento was based. Tellingly, not only can he not recall the past, he can’t envision the future. Alas, they couldn’t.