Performance indicator

"Key Performance Indicator" redirects here. A performance indicator or key performance indicator (KPI) is a type of performance measurement.[1] KPIs evaluate the success of an organization or of a particular activity in which it engages. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. zero defects, 10/10 customer satisfaction, etc.), and sometimes success is defined in terms of making progress toward strategic goals.[2] Accordingly, choosing the right KPIs relies upon a good understanding of what is important to the organization.[3] 'What is important' often depends on the department measuring the performance - e.g. the KPIs useful to finance will really differ from the KPIs assigned to sales. Since there is a need to understand well what is important, various techniques to assess the present state of the business, and its key activities, are associated with the selection of performance indicators. Categorization of indicators[edit]

How Do You Measure Success? Nearly three-quarters of companies have guidelines to measure the success of their marketing programs, and for one-half such measurements are a requirement for obtaining marketing funding, according to the King Fish Media “2009 Survey on Marketing, Media and Measurement,” conducted in partnership with HubSpot, Junta42 and the Upshot Institute. The No. 1 metric of success for the marketing and sales managers polled was the number of new customers acquired. Lead generation and increased sales were also tracked by more than two-thirds of respondents. The marketers studied considered their corporate Website the best method for achieving their top goal of reaching prospective customers. Fully 86% of respondents said their companies were currently creating or planned to create original content for customers and prospects, and 74% believed such content was more effective than traditional advertising at generating marketing ROI. Keep up on the latest digital trends.

Leaders in the crisis McKinsey Global Survey Results - McKinsey Quarterly - Organization - Talent Executives around the world are working longer hours, taking on additional responsibilities, and experiencing higher levels of stress as they struggle to address the economic downturn, according to a McKinsey Quarterly survey. What’s more surprising, rather than feeling as turbulent as the economy, executives say they feel relatively stable and content about their companies, their work, and their performance as business leaders since the crisis began. All is not well, though. Beyond the averages—and the executive suites—middle managers report dramatically lower levels of contentment than their more senior colleagues do, as well as less of a desire to stay with their current employers. In this survey, a range of executives—from corporate directors and CEOs to middle managers—were asked if and in what way the crisis has led to changes in their professional roles and the ways in which they spend their time on and off the job. Quantity and quality of work Prepared with people skills Stress?

KPI Library Nine Things Successful People Do Differently - Heidi Grant Halvorson Learn more about the science of success with Heidi Grant Halvorson’s HBR Single, based on this blog post. Why have you been so successful in reaching some of your goals, but not others? If you aren’t sure, you are far from alone in your confusion. 1. To seize the moment, decide when and where you will take each action you want to take, in advance. 3. Fortunately, decades of research suggest that the belief in fixed ability is completely wrong — abilities of all kinds are profoundly malleable. The good news is, if you aren’t particularly gritty now, there is something you can do about it. 7. To build willpower, take on a challenge that requires you to do something you’d honestly rather not do. 8. 9. If you want to change your ways, ask yourself, What will I do instead? It is my hope that, after reading about the nine things successful people do differently, you have gained some insight into all the things you have been doing right all along.