Nielsen Norman Group: usability consulting, training & user research reports
Jesse James Garrett: experience design and information architecture resourcesBoxes and Arrows: The design behind the designPersonasWhew. That was close. As every year, there’s a risk that we’ll be overrun with with zombies, werewolves, vampires, sasquatch(es), and mummies before the veil that separates the world seals tight for another year. Monsters are extreme personas One of the power of personas is that they encourage designers to be more extrospective, to stop designing for themselves. But then again… Some of the constraints of the monsters are human constraints writ large (or writ strangely). Juan wasn’t a useful person in and of himself, but his users exercised flash mob requirements of real-time activation and coordination. So maybe they’re great personas after all, guiding us to great design because they’re extreme, just like the canonical OXO Good Grips story, where designing for people with arthritis led the design teams to create products with universal appeal.
UPA - The Usability Professionals' AssociationUser Interface Engineering - Usability Research, Training, and Events - UIEuseit.com: Jakob Nielsen on Usability and Web Design10 Usability Heuristics for User Interface Design April 24, 1994 | Article: 2 minutes to readJakob Nielsen's 10 general principles for interaction design. They are called "heuristics" because they are broad rules of thumb and not specific usability guidelines. When to Use Which User-Experience Research Methods October 12, 2014 | Article: 8 minutes to readModern day UX research methods answer a wide range of questions. To know when to use which method, each of 20 methods is mapped across 3 dimensions and over time within a typical product-development process. Usability 101: Introduction to Usability January 4, 2012 | Article: 4 minutes to readWhat is usability?