Redefining capitalism Capitalism is under attack. The financial crisis of 2008, the stagnation of the middle class in many developed countries, and rising income inequality are challenging some of our most deeply held beliefs about how a fair and well-functioning society should be organized. Many business leaders are of two minds about the situation. They note that market capitalism has yielded massive increases in human prosperity, particularly in the West in the 19th and 20th centuries. More recently, it has lifted hundreds of millions from poverty in emerging economies. Yet despite these historic accomplishments, it’s also easy to worry that something is wrong with how the system is performing today.
7 Ways to Close the "Value Gap" on Customer Service By Tom Barrett, CIC, AAI The trends that began in 2013, with carriers tightening appointment criteria, looking at profitability first and foremost, requiring us to sell multiple lines of coverage (e.g., auto with home), and reductions in commission continue into the second quarter of 2014. The pressure on the independent agent, as outlined in the McKinsey Report in 2013, is but one of the many indicators. Even though some refuse to admit it, insurance distribution is rapidly changing. There are two main reasons for this: If you ask customers the right questions the answers can change the way you think about your business. Roger Martin suggests we are moving into an era of Customer Capitalism, Steve Denning tells us that we are already there. The IBM C-Suite study is confirming companies increasing attention to customer’s strategic importance – and people like either Clayton Christensen (with jobs-to-be-done) or Madsberg and Rasmussen are suggesting that companies are standing on the top of the wrong units of analysis. The movement is obvious.. companies are becoming more and more customer centric – because they have to. And increasingly aware of the fact that how they are currently doing their customer research doesn’t produce the right kind of answers.
Webtools4U2Use - Diff Note: This article has been translated to the Serbo-Croatian language by Anja Skrba from . The purpose of this website is to provide a place for K-12 school library media specialists to learn a little more about web tools that can be used to improve and enhance school library media programs and services, to see examples of how they can be used, and to share success stories and creative ideas about how to use and integrate them. Hundreds of free and inexpensive web tools are available for school library media specialists to use that can make us more productive, valued, and, perhaps, more competitive. Many of you know that over the last several years I’ve tried to make the case that most organizations are currently falling behind the advancing pace of technological change. That business is so centered around technology today is the reason why addressing this has become a top competitive issue. Becoming better adapted to tech change is even tied to the medium-term survival of many organization as I recently explored in my look at digital transformation. But to say that technology alone is what is disrupting traditional businesses would be inaccurate. We ourselves have changed — have co-evolved — along with technology. Our mindsets have become expanded by the new possibilities of super-connectedness, new models of working, and pervasive data-based insight that today’s networked revolution has wrought.
Robots Aren't the Problem: It's Us - The Chronicle Review By Richard Florida Swikar Patel for The Chronicle Review Everyone has an opinion about technology. Depending on whom you ask, it will either: a) Liberate us from the drudgery of everyday life, rescue us from disease and hardship, and enable the unimagined flourishing of human civilization; or b) Take away our jobs, leave us broke, purposeless, and miserable, and cause civilization as we know it to collapse.
A dozen public accounting ideas that don't work anymore I recently heard an excellent sermon on the importance of letting go of the past so that we can each pursue our intended future. The speaker referred to a book by Robin Meyers in which he asserts that there may be an eighth deadly sin: nostalgia. From what I gathered, Meyers suggests that we go astray when we believe that “the vices of the present prove not only that all is now in disarray but that this ‘awful’ age is inherently inferior to some golden age that came before it.” When I heard these assertions, I was overwhelmed because they crystalized an issue that seems to plague so many CPA firm leaders: an attachment to some bygone “good old days” that might not have even been that good. When we focus on what’s “wrong with today’s (fill in the blank),” it allows us to delay making the significant—almost radical—changes needed to address modern realities and embrace a future when things will be very different.
14 Bloom's Taxonomy Posters For Teachers 14 Brilliant Bloom’s Taxonomy Posters For Teachers by TeachThought Staff Bloom’s Taxonomy is a useful tool for assessment design, but using it only for that function is like using a race car to go to the grocery–a huge waste of potential. In an upcoming post we’re going to look at better use of Bloom’s taxonomy in the classroom, but during research for that post it became interesting how many variations there are of the original work. While a handful of the charts below only show aesthetic changes compared to others, most are concept maps of sorts–with graphic design that signifies extended function (power verbs), detail (clear explanations), or features of some sort (Bloom’s Taxonomy tasks by level). The follow simple, student-centered Bloom’s graphics were created by helloliteracy!