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Best Management Practice for portfolio, programme, project risk and service management

Best Management Practice for portfolio, programme, project risk and service management
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Gateway review process guidelines (Queensland Treasury) Programs and projects may be nominated for a Gateway review: by project owners completing a risk profile model risk profile model (Excel 430 K) and forwarding to Queensland Treasury by agency Director-Generals or Ministers as part of the program or project approval process. Treasury may also approach project owners to discuss benefits of undertaking a Gateway review. Overview brochure and review guidebook ITIL V3 CSI - Continual Service Improvement ITIL Continual Service Improvement (CSI): Overview : IT Service Management Processes: ITIL Continual Service Improvement ITIL Continual Service Improvement (ITIL CSI) - Click on a process for more details Service Review Process Objective: To review business services and infrastructure services on a regular basis.

IPMA: International Project Management Association While IPMA manages the 4-L-C system, the Certification Bodies of our Member Associations perform the actual assessments and certification. The certification process involves several steps for the assessment of a candidate. The assessment steps for individuals are applied to each of the IPMA competence levels A, B C, and D. The IPMA certification system is not completely rigid: Each Member Association adapts some factors and requirements to their local needs.In some cases, Member Associations add more roles to certain levels; this most-often happens with IPMA Level A® and IPMA Level B®. The table below, from November 2010, shows an update of the Four Level Certification system and process. The chart below is from the IPMA Competence Baseline (IPMA ICB®), published in 2006.

Why You Need a Project Management Office (PMO) CIO CIO — For years, IT departments have struggled to deliver projects on time and within budget. But with today’s emphasis on getting more bang for the buck, IT has to rein in projects more closely than ever. That challenge has led many to turn to project management offices (PMOs) as a way to boost IT efficiency, cut costs, and improve on project delivery in terms of time and budget. While not a new solution, the trend toward implementing PMOs to instill much-needed project management discipline in IT departments is spreading fast. "More people lately have been talking to me about PMOs than they have in the last 10 years," says Don Christian, a partner at PricewaterhouseCoopers. PMOs can help CIOs by providing the structure needed to both standardize project management practices and facilitate IT project portfolio management, as well as determine methodologies for repeatable processes.

ITIL Processes ITIL Processes according to ITIL 2011 The within IT Service Management ensure that IT Services are provided in a focused, client-friendly and cost-optimized manner. With their help, IT Services are clearly defined, success can be measured with regards to the service provision, and targeted improvement measures can be introduced where necessary. In ITIL 2011 (ITIL V3 2011 Edition) the ITIL processes are grouped into five stages (see Fig. "ITIL Processes" ): . Process Objective: To decide on a strategy to serve customers. PgMP Credential Ready to apply? Register and log in to get started. PMI’s Program Management Professional (PgMP) ® credential recognizes the advanced experience and skill of program managers. Globally recognized and demanded, the PgMP ® demonstrates your proven competency to oversee multiple, related projects and their resources to achieve strategic business goals. PgMP credential holders oversee the success of a program, grouping related projects together to realize organizational benefits not available if they were managed separately.

ITIL V3 Service Strategy ITIL Service Strategy The objective of is to decide on a strategy to serve customers. Starting from an assessment of customer needs and the market place, the Service Strategy process determines which services the IT organization is to offer and what capabilities need to be developed.

Which Country Would Win the Programming Olympics? 6 min read Update: This article has been picked up by the Washington Post, Business Insider, eWeek and InfoWorld. Which countries have the best programmers in the world? Many would assume it’s the United States. After all, the United States is the home of programming luminaries such as Bill Gates, Ken Thompson, Dennis Ritchie, and Donald Knuth. ITIL V3 Service Operation ITIL Service Operation The objective of is to make sure that IT services are delivered effectively and efficiently. This includes fulfilling user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks. : IT Service Management Processes: ITIL Service Operation

ITIL V3 Service Design Objective: The objective of ITIL Service Design is to design new IT services. The scope of Service Design includes the design of new services, as well as changes and improvements to existing ones. Part of: IT Service Management | ITIL 2011 processes Processes: ITIL Service Design ITIL V3 Service Transition Objective: The objective of ITIL Service Transition is to build and deploy IT services. Service Transition also makes sure that changes to services and Service Management processes are carried out in a coordinated way. Part of: IT Service Management | ITIL 2011 processes