Social Media Analytics | Social CRM Tools | Collective Intellect Oracle Social Cloud is a cloud service that helps you manage and scale your relationship with customers on social media channels. Oracle has integrated the best-in-class social relationship management (SRM) components - social listening, social engagement, social publishing, social content & apps, and social analytics - into one unified cloud service to give you the most complete SRM solution on the market. Why Oracle? Only Oracle can connect every interaction your customer has with your brand. Our goal is to help you deliver the best customer experience wherever your customer touches your brand.
Content Strategy: Exploring Content Curation Tools Content curation has been getting a lot of attention recently. We’ve covered what it is, why it’s valuable and offered best practices on how to curate content on your own. Yet, if management systems can be designed to manage content, why not build one to curate content? More than RSS feeds or topical searches, there are a few products that aim to help professionals gather content from around the web that’s relevant to them. Not only does this help keep track of it all, it makes it easier to collect and share with others — making it ideal for starting conversations and improving customer experience. Curating content is a great way to show the relevance of specific topics within an industry and it’s also a great way to establish trust with your audience. Scoop.it Launched in Beta in late 2010, Scoop.it plays both boomarklet and curator. The Scoop.it site showcases the most popular topics and the top curators, allowing for a curation community to be formed. Paper.li Curata Useful article?
Sweet Home 3D Cogito semantic technology Cogito for intelligence The Cogito semantic technology The material analyzed through the intelligence process is mostly unstructured: communications, conversations, data, news, etc., and rarely has an organized form, such as a database structure. As a consequence, the activities of analysis and processing can be highly resource consuming, and prone to error. The work of analysts and knowledge workers remains essential, and technology cannot fully replace it (and never will). Nevertheless, with new generation software based on semantic analysis, it is now possible to understand data automatically as well as to support reasoning and stimulate intuition. The limits of standard approaches Common-or-garden search engines and systems to process unstructured information are unable to address the problem of separating relevant and irrelevant data - as users of Internet search engines know very well. Improved results can be obtained with unconventional technologies. Why use semantic technology?
The Seven Needs of Real-Time Curators I keep hearing people throw around the word “curation” at various conferences, most recently at SXSW. The thing is most of the time when I dig into what they are saying they usually have no clue about what curation really is or how it could be applied to the real-time world. So, over the past few months I’ve been talking to tons of entrepreneurs about the tools that curators actually need and I’ve identified seven things. First, who does curation? But NONE of the real time tools/systems like Google Buzz, Facebook, Twitter, YouTube, Flickr, give curators the tools that they need to do their work efficiently. As you read these things they were ordered (curated) in this order for a reason. This is a guide for how we can build “info molecules” that have a lot more value than the atomic world we live in now. Thousands of these atoms flow across our screens in tools like Seesmic, Google Reader, Tweetdeck, Tweetie, Simply Tweet, Twitroid, etc. A curator is an information chemist. 1. 2. 3. 4.
FreeVisualTools - home Crowdmap Crowdmap allows you to set up your own deployment of the Ushahidi Platform without having to install it on your own web server. Crowdmap is the fastest, simplest installation of the Ushahidi platform. Within minutes you'll be up and running with your own installation, mapping reports events and visualizing information. Things You Can Do With Crowdmap Monitor Elections Use the power of the crowd to monitor and visualize what went right, and what went wrong, in an election. Map Crisis Information Whether it's a natural disaster, epidemic or political crisis, Crowdmap is built to handle information coming out of a crisis. Curate Local Resources Crowdsourcing isn't just for emergencies, you can use it for local knowledge and business too. Document A Zombie Invasion How else will you survive the coming apocalypse? Learn more on the Crowdmap Website .
What are the best content curation tools for daily use The Joel Test: 12 Steps to Better Code by Joel Spolsky Wednesday, August 09, 2000 Have you ever heard of SEMA? It's a fairly esoteric system for measuring how good a software team is. No, wait! Don't follow that link! The neat thing about The Joel Test is that it's easy to get a quick yes or no to each question. A score of 12 is perfect, 11 is tolerable, but 10 or lower and you've got serious problems. Of course, these are not the only factors that determine success or failure: in particular, if you have a great software team working on a product that nobody wants, well, people aren't going to want it. 1. 2. If the process takes any more than one step, it is prone to errors. For this very reason, the last company I worked at switched from WISE to InstallShield: we required that the installation process be able to run, from a script, automatically, overnight, using the NT scheduler, and WISE couldn't run from the scheduler overnight, so we threw it out. 3. 4. Bug databases can be complicated or simple. 5. 6. 7. 8. 9. 10. 11.
RDF-Gravity Sunil Goyal, Rupert Westenthaler {sgoyal, rwestenthaler}@salzburgresearch.at Salzburg Research, Austria RDF Gravity is a tool for visualising RDF/OWL Graphs/ ontologies. Its main features are: Graph VisualizationGlobal and Local Filters (enabling specific views on a graph) Full text SearchGenerating views from RDQL QueriesVisualising multiple RDF files RDF Gravity is implemented by using the JUNG Graph API and Jena semantic web toolkit. Figure 1: Screenshot of RDF-Gravity, showing a part of Wine Ontology 1 Graph Visualisation RDF Gravity defines a visualization package on top of the JUNG Graph API. Configurable renderers for edges and nodes of a graph, including different node shapes and edge decorations etc.A Renderer Factory allowing the configuration of the above node and edge renderers based on the type of an edge or node. For graph layout, it uses the layout algorithms directly supported by the Jung API. 2 Global & Local Filters 3 Full Text Search 4 Visualising Multiple RDF Files
Twitter, Facebook, and social activism At four-thirty in the afternoon on Monday, February 1, 1960, four college students sat down at the lunch counter at the Woolworth’s in downtown Greensboro, North Carolina. They were freshmen at North Carolina A. & T., a black college a mile or so away. “I’d like a cup of coffee, please,” one of the four, Ezell Blair, said to the waitress. “We don’t serve Negroes here,” she replied. The Woolworth’s lunch counter was a long L-shaped bar that could seat sixty-six people, with a standup snack bar at one end. The seats were for whites. By next morning, the protest had grown to twenty-seven men and four women, most from the same dormitory as the original four. By the following Monday, sit-ins had spread to Winston-Salem, twenty-five miles away, and Durham, fifty miles away. The world, we are told, is in the midst of a revolution. These are strong, and puzzling, claims. Some of this grandiosity is to be expected. What makes people capable of this kind of activism?
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