The Art of Listening Online Five years ago, in a small town on the east coast of Canada, the team behind Radian6 realized that businesses, big and small, would need a better way to engage with customers on the web. They built a platform to facilitate customer relationships by listening first. Now you can monitor a brand online to understand whether a product is getting compliments or complaints, attracting fans or foes. Radian6 quickly grew to dominate this space, with clients including Dell, Microsoft, and General Electric. But there was no better sign that listening is serious business than when Salesforce just announced it was buying the New Brunswick company for a whopping $316 million. Whether you use Radian6 or simply manage your digital presence through search, there are a few key strategies to make the most of brand monitoring. 1. 2. It's tempting to lurk online, stay back a safe distance and just watch the conversation unfold. 3. Read more: Work Smart with Amber Mac [Image by Beverly & Pack]
Help+Manual product overview Help & Manual is a documentation tool and content management system for both single and multi-author editing. While it is as easy to use like a normal word processor, Help & Manual gives you the full power of a true WYSIWYG XML editor. All the tools you need are at your fingertips in a single intuitive environment, and the program handles all the complex, technical aspects of the process for you. Single source, multi-channel publishing Single source is much more than just outputting exactly the same information to different formats. Help & Manual creates all publishing formats from a single source All publishing formats supported by Help & Manual are generated from the same project. Intuitive working environment Open multiple topics in separate tabs, edit topic text and page properties side by side Help & Manual´s working environment gives you all the formatting and editing features of a modern word processor, including dynamic styles and complex tables. Read on...
EPUB versus PDF -The Pros and Cons for E-Publishing In today’s epublishing world, you have a choice to make, EPUB versus PDF. Ebooks have put digital publishing in the forefront of modern technology. Systems like Amazon’s Kindle, the BeBook Neo, Barnes & Noble Nook and Sony Reader are digital libraries that fit in your pocket. As technology advances, publishers are looking for more developer-friendly files for ebooks markets. Let’s take a look at some of the advantages and disadvantages of both EPUB and PDF formats for epublishing environments. Portable Document Format (PDF) Portable Document Format (PDF) is a document exchange created by Adobe Systems in 1993. Pros of PDFs PDF is currently the most widely used electronic document format worldwide. Cons of PDFs Code to generate PDF files is complex and, from a software developer’s point of view, difficult to master. Electronic Publication (EPUB) Electronic Publication (EPUB) is the XML format for reflowable books developed for digital publishing. Pros of EPUB Cons of EPUB
Feedbooks | Free eBooks for Android & iPhone/iPad Visual Thinking Evolution A mind map is a diagram used to represent words, ideas, tasks, or other items linked to and arranged around a central key word or idea. Especially in British English, the terms spidergram and spidergraph are more common,[1] but they can cause confusion with the term spider diagram used in mathematics and logic. Mind maps are used to generate, visualize, structure, and classify ideas, and as an aid to studying and organizing information, solving problems, making decisions, and writing. The elements of a given mind map are arranged intuitively according to the importance of the concepts, and are classified into groupings, branches, or areas, with the goal of representing semantic or other connections between portions of information. Mind maps may also aid recall of existing memories. By presenting ideas in a radial, graphical, non-linear manner, mind maps encourage a brainstorming approach to planning and organizational tasks. Reference: wikipedia