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10 Ways To Explain Things More Effectively

10 Ways To Explain Things More Effectively
April 1st, 2008 By Calvin Sun In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure customer satisfaction. The ability to explain things clearly and effectively can help you in your career, as well. Here are a few tips to help make your explanations understandable and useful. #1: Keep in mind others' point of view You've probably seen the famous illusion that looks like either a young woman or an old woman. #2: Listen and respond to questions It's easy to become annoyed when someone is asking questions. #3: Avoid talking over people's head When you explain things to people, do their eyes glaze over? The same goes for acronyms. Even within IT, the same acronym can mean different things. #4: Avoid talking down to people Avoid the other extreme as well. #5: Ask questions to determine people's understanding #6: Focus on benefits, not features About the Author

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take the test online The Johari Window was invented by Joseph Luft and Harrington Ingham in the 1950s as a model for mapping personality awareness. By describing yourself from a fixed list of adjectives, then asking your friends and colleagues to describe you from the same list, a grid of overlap and difference can be built up. <div style="border:2px solid #000; padding:8px;"><p><b>Sorry, the Johari Window requires Javascript</b> - you either have Javascript turned off in your browser settings, or are using a browser that does not support it.

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Jonah //There. . . it's off your chest.//\n\n[[ooo|end]]\n\n\n\n[[Esc|emergency]] //Well, <<print $player2>> is just player 2 right now, and you have the controller, not them.

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