An Issue Tracking System will impact and improve your business. Here’s how? In the present-day service economy, the customer opinions and online reviews dictate your business success. It can mould or obliterate your prospects ‘first-impression-of-your-business.’ Now consider this. Before a purchase, your customers are likely to do a Google search in your business name or research on an online industry review aggregator platform. Having to deliver a positive impression at this stage could be the single-most important part in your conversion funnel. This can only mean one thing: You should achieve successful issue resolutions at every possible situation. An issue tracking system helps you maintain an overview of all ongoing customer queries. In this article, we will discuss about going lengths in managing and clarifying all customer issues. Issues Resolution and customer Goodwill For a modern business, customer Goodwill could be its greatest asset. According to the studies, negative customer opinions are twice as potent in reaching your customer base. Conclusion:-
How Marketing Automation turns your Business Mobile? For both online and offline marketing circumstances, there’s a popular adage that ‘you need to be present where your customers come’. Today most customers make their purchases through mobile; and this makes mobile into a primary target for both marketers and business makers. Increasing number of purchases and customer-inquiries are based on mobile platform; It requires businesses to turn onto potential of mobile for completing purchases. But unlike traditional mediums, mobile medium doesn’t have a clear cut guide to advertising. Even when you publish on a mobile-centered platform, it doesn’t guarantee success or visibility. With traditional marketing methodologies providing incomplete solutions, one needs to have mobile-focused strategies for enterprises. For understanding the significance of marketing automation, one needs to first understand difference between mobile and desktop platform. Decoding Differences between Mobile and Desktop Platform Key Features for a Mobile-Oriented Business
What We Learned About Shifting Success In B2C Industry To B2B Industry? Businesses consider the B2B and B2C to be completely non-related and isolated marketplaces. Business people who had success in making the switch are the misnomers of our generation. This will lead to a few pressing questions! Can we consider the B2B and B2C to be entirely two different markets? Are they both governed by entirely different marketing tactics? Arguably, having the right answers to these questions would finally determine whether you succeed or jeopardize your business’s future. Ok, now please indulge as we go through some humblebrag. We believe ourselves to be in a unique position to bring some perspective into answering this question. But, how does this exactly work? We have tasted success in both B2B and B2C marketplaces. Our SaaS product ’Kapture CRM’ has opened the gates to the B2B landscape. Our Sister company, Adjetter Media Network excels in managing social accounts and websites to achieve their search and social visibility goals. Conclusion:-
How CRM Gamification Model directly improves your sales Process? Sales could be argued as most significant part of an organization. Comparatively, it could have the function of heart in a human body, pumping the all-significant nourishment to all body parts. In sales, rather than food and oxygen, you are practically creating and circumventing money through your organization. When the stakes are so high, it’s absolutely natural that tempers may flay. In these circumstances, a CRM- gamification approach instantly allows you to manage sales at a higher proficiency. What Gamification Mode of Operating Sales The word ‘gamification’, simply refers to adapting principles of games to improve and adapt to modern business circumstances. A simple gamification model can breeze you through otherwise hard tasks by streamlined and structured decision making. 1.Managing Multiple Quotations When your sales persons meet multiple customers throughout the day, you could be required to create multiple quotations. 2. Create a better sales Pitch Incentivize your employees
Marketing automation Benefits: Beating the big marketing budget with a smart marketing process As per Gartner research, companies globally kept aside 12% of their total revenue on their marketing budgets in 2016. If you consider the trend, the numbers are all-set to increase incrementally in the coming years. If you don’t have the biggest marketing budget, you are sure to struggle against the big fishes in your industry. Yes, I’m talking about global conglomerates like Google, Amazon, Expedia, E bay etc. In this place, you should have a solid strategy to reach-out and engage with your core audience. The marketing automation system benefits you by gaining the best market visibility through combining the right marketing processes. The marketing automation system will help you achieve the required marketing leverage within the present constraints. In this blog, we will discuss about ways that your teeny marketing budget may have a deciding impact in your marketing space. Focus your Targeting through Customer Understanding This requires you to ask ”How can I define my customer?”
CRM Tips: Six Hurdles for SMB's to achieve better sales output? Today most SMB’s are facing a situation of sales saturation; At this situation, one hits a wall at sales output, failing to achieve the periodic performance increments. Here, even when you achieve a sales improvement, you face set-backs at some other front, cancelling the original improvement. At these situations, sales tend to take a state of stagnation, demoralizing teams and derail sales strategies. In-order to overcome the stagnation stage, small businesses should focus on overcoming the following six hurdles of sales. Requires building a retail Network As bulk of small businesses purchases come through retailer outputs, one need to increasing number and participation of retailer outlets. CRM-based retailer management allows you to manage and expand your network of retailers. Products are out-of-date / Non-Competitive For succeeding in a local market, your product needs to excel at side-by-side comparison with competing products. Increasing customer participation Competing with MNC’s
How to increase your Team productivity with CRM software? Often, any effort to increase the team productivity is met with dubious consent. Having to monitor and increase productivity is much dreaded activity on both sides of the table. Both the employees and management have grown to think that it may undermine their working relationship. The management’s take is that a stringent monitoring process could cause a potential leak of employee trust. Even as both these sides may carry their own justification and arguments, the facts and figures inarguably point towards the need for an integrated monitoring system. In this situation, both parties require a minimally intrusive system that can understand and evaluate all the ongoing activities. The CRM-based work monitoring system lets you evaluate and monitor all the ingrained work processes. This blog helps you understand the associated challenges with regards to improving the overall team work output. Enable Remote Monitoring with Enterprise Mobility Achieve Organizational workflow improvements
How CRM Implementation produces an avalanche of Benefits at end? It’s our common understanding that our current way of life wasn’t brought about with a single tool or software. Our modern lifestyle is formed by combining multiple facets of life that combines to elevate our way of living. Today we have modern kitchen appliances, smartphones, Television and PC. Don’t you want to make a similar difference to your business, making each step increasingly easy and straightforward? The CRM software can make sudden incremental improvements, by implementing a tailor-made SaaS system for an existing business. CRM software makes discernable differences at each part of your process, all of them adding together to make a large difference. Lower Cost for Every Lead Whether organic or paid advertising, there’s a cost for acquiring each lead. A CRM helps you accurately attribute value of each lead at multiple business stages. Build Cohesive Business Journey Most businesses experience multiple degree of separation through its daily operation.