The Business Chef: Gordon Ramsay
Column by Janine Popick, Inc.com "Female CEOs" August 20, 2009 I'll admit it, I love watching any TV show with Gordon Ramsay in it, but "Ramsay's Kitchen Nightmares" is my current favorite. He’s the antithesis of the stereotypical woman leader; he’s brazen and harsh. He swears like a sailor and belittles people. Not my style of leadership, but it makes for great TV. I like the show because he gets down into the inner workings of a small business and peels away the onion to find any issues that might be hampering the business from growing. So, I've outlined 6 things we can all learn from Gordon Ramsay, followed by a question you can ask yourself to see how you rate by his business strategy. #1 - It all starts with the customer. One of the first questions Chef asks the restaurant he is working with is how many people have reserved for the evening. Question: When was the last time you surveyed your customers to find out what they think about your business, your product or your service?
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