Welcome to the Excellence Framework for Patient Experience Foreest Medical School - "Gezonde nieuwsgierigheid: optimaal leren in de klinische praktijk" Costs and Benefits of Implementing a Patient Experience Strategy; Or Why Every Director of Finance Should be Investing in Patient Experience » NHS Patient Experience Portal There is also a considerable body of research showing how information on and engagement with patients about pain management can reduce length of hospital stay24Shuldham C (1999) A review of the impact of pre-operative education on recovery from surgery. International Jnl of Nursing Studies 36 pp.171-7., use of drugs, and improve self-management of long term conditions. Patients who are well informed and involved in their treatment25Stewart M (1995). Effective physician-patient communication and health outcomes: a review. Can Med Assoc J pp.1423-33.26O’Connor AM et al (1999). Improved productivity and efficiency Research in the USA has linked high quality patient experience with lower overhead costs27DiGioia A 3rd, Greenhouse PK, Levison TJ (2007) Patient and family-centered collaborative care: an orthopaedic model Clinical orthopaedics and related research, Oct; vol 463, pp.13-9. More informed choice by patients Costs and benefits – the financial case Commissioner and provider feedback
Global Health Forecasting February 2006 – May 2007Access the Demand Forecasting website Background As more money is made available for the development and purchase of products that are needed to diagnose, prevent and treat leading causes of death and disability in developing countries, the need to improve demand forecasting comes into sharp relief. Shortcomings in demand forecasting increase the risks for suppliers, resulting in higher costs, supply shortages and concerns about the long-term viability of investing in R&D for health products that would benefit the developing world. Demand forecasting also limits the ability of donors and national health programs to spend dollars effectively to save lives. Developing better demand forecasts for critical medical technologies in the developing world requires collaboration and investment from all of the key stakeholders in the value chain for these products, and it will also benefit each of them in turn. Approach Working Group Composition
Health Futures | Strategic Innovation Lab By prioritizing the human experience of both the patient and the healthcare professional, emphasizing inclusive design, human factors, and human-environment interactions, the design community is positioned to positively impact the health and wellness domain. Design thinking can help us understand adaptation to innovation and appropriation of new technology, provide design strategies and methodologies for risk reduction and cognitive support, and aid in developing techniques for design practitioners to better engage with stakeholders in clinical design contexts. At Strategic Innovation Lab (sLab), a number of people have chosen to explore current and future challenges in healthcare from a design and innovation perspective. The first meetings of this group focus on collaboration around the theme of healthcare journeys. Recent events: Design for Health Journeys Current projects:
Additional Reading - Redefining Health Care - Institute for Strategy and Competitiveness at Harvard Business School Redesigning Primary Care: A Strategic Vision To Improve Value By Organizing Around Patients' Needs Michael E. Porter, Erika A. Pabo, Thomas H.Lee Health Affairs March 2013 Four Ways to Reinvent Service Delivery Kamalini Ramdas, Elizabeth Olmsted Teisberg, Amy L. Tucker Harvard Business Review December 2012 The Imperative, and Opportunity, of Chronic Disease Elizabeth Teisberg and Scott Wallace Harvard Health Policy Review Fall 2012 Redefining German Health Care Michael E. The Big Idea: How to Solve the Cost Crisis in Health CareHarvard Business Review Robert S. Discovering-and Lowering-the Real Costs of Health CareHarvard Business Review:The HBR Agenda 2011 Michael E. What Is Value in Health Care Supplementary Framework Papers: Value in Health Care Measuring Health Outcomes NEJM Reponses: CorrespondenceThe New England Journal of Medicine Michael E. The Finnish Health Care System: A Value Based Perspective Juha Teperi, Michael E. Does Healthcare Reform Help US Business?
Centre for Innovation in Complex Care | Projects Our innovation and research projects bring together the expertise of our members to implement leading edge solutions and evaluate them in a real clinical environment. The process of developing a project always begins with the identification of a problem by our frontline staff or our patients. The CICC project team then does a thorough analysis of the problem and makes recommendations for how to address it. When the decision to start a new project is made, the appropriate resources and expertise for implementation and evaluation are brought together. The CICC team is always looking for project ideas so if you have a problem that you would like analyzed, contact the team at: firstname.lastname@example.org. Current Projects: Beyond Words Checklist On Medicine-Patient Safety Study (COMPASS) Our Canadian healthcare system is in dire need of innovation. Futureward Getting DT's (Design Thinking Workshop) Isolation Project Innovate AFIB Innovate Guidelines App Lifeguard Health Network Feasibility Study Team Scorecard
Publications | healthcaretransformationinstitute.org Tipping Telemedicine Adoption This white paper grew out of a state-wide Arizona telemedicine forum, “Got telemedicine? Driving healthcare improvement in Arizona” held in Phoenix, AZ on October 11, 2013. Organized by Don Graf of UnitedHealthcare and Robert K. Smoldt of the Healthcare Delivery and Policy Program at Arizona State University, the meeting featured presentations by and discussions with operational, technical, and medical leaders involved in testing and implementing telemedicine programs across the state. Tipping Telemedicine Adoption white paper A Guide to Implementing High-Value Healthcare Delivery in Your Organization by Hersh V Goel, MSIV, Natalie Landman, PhD, Denis A Cortese, MD, Robert K Smoldt, MBA Acknowledgements: Kevin Hummel, MSIV This is a concise and practical guide to help organizations get on the path toward delivering high value care. High-Value Care Guide A Roadmap to Medicare Sustainability by Denis A. Executive summary View the full report (PDF) by Denis A.
Map of Medicine | Home Health Technology Assessment Unit (HTA) - EMGO Objectives The HTA Unit’s main objective is to establish a high quality scientific research programme, but it also consults, offers support and advice concerning economic evaluations to colleagues within the VUmc, and educates, training students in economic evaluation. Specific research objectives of the HTA Unit are: to evaluate the cost-effectiveness of new and existing preventive, diagnostic, and therapeutic interventions; to evaluate the cost-effectiveness of the implementation of clinical guidelines; and to develop specific research methodology and to improve existing research methodology in the field of economic evaluations, systematic reviews, and clinical guidelines development. Collaborations True to its multidisciplinary nature, HTA research is conducted in close collaboration with other organisations. There is also international collaboration with the Institute for Work and Health in Toronto, Canada (Professor C. Results Contact information Prof. dr.
London Health Programmes Healthcare Furniture Our healthcare offering is strengthened by Herman Miller's systems, storage, furniture, and seating for administrative areas. All offer choice in design, functionality, and cost. We offer products for waiting rooms, patient and staff areas, offices, and storage areas. Modular solutions can be reconfigured, keeping pace with changes in your center. Our solutions for caregiver work environments address a range of areas and specific functions, yet retain a cohesive look as they extend into adjacent patient and family spaces. We offer patient room, clinical staff, and guest furnishings and a line of mobile carts that meet the requirements of critical care areas. Our products stand up to high-traffic, high-treatment EDs. Comfortable, healthful imaging areas can improve productivity and satisfaction. Modular solutions enable the change and improvement labs require. Our storage and transport products with interchangeable components systematically store and move supplies.
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