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What Great Listeners Actually Do

What Great Listeners Actually Do
What makes a good listener? Most people think is comes down to three components: not interrupting the speaker, following along with facial expressions, and being able to repeat back almost verbatim what the speaker has just said.... Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. In our experience, most people think good listening comes down to doing three things: Not talking when others are speaking Letting others know you’re listening through facial expressions and verbal sounds (“Mmm-hmm”) Being able to repeat what others have said, practically word-for-word In fact, much management advice on listening suggests doing these very things – encouraging listeners to remain quiet, nod and “mm-hmm” encouragingly, and then repeat back to the talker something like, “So, let me make sure I understand. Related:  cvs2LuisterenSelf

sans titre Hello ,Si vous avez loupé l'email d'hier concernant le matériel : CLIQUEZ ICI. Alors pour notre premier exercice je vous propose 2 niveaux d'exercice : NIVEAU ENFANTSur la première page de ton carnet, ou sur une feuille, dessine un petit personnage qui tient une pancarte.Si tu sais écrire, note dans la pancarte : Vive le sketchnoting ! NIVEAU PLUS GRAND/ADULTEJe vous propose de commencer par un petit Lettrage.Prenez donc la première page de votre carnet et réalisez un beau lettrage avec la citation suivante : "La Créativité demande du Courage" Henri Matisse. Et en dessous, notez "#45JOURSDESKETCHNOTES" Matériel : celui de votre choix ! Conseil : commencez à faire des choix de couleurs. NOTIONS DE COULEURSEn matière de couleurs : vous pouvez bien entendu décider d'utiliser toutes les couleurs de l'arc en ciel si ça vous chante. Quelques exemples :

untitled Active Listening “You cannot truly listen to anyone and do anything else at the same time.” ― M. Scott Peck The Basics The sense that we are not being listened to is one of the most frustrating feelings imaginable. Toddlers scream about it, teenagers move out, couples split up, companies breakdown. One of the main reasons this breakdown in communication occurs is that listening (like reading, thinking clearly and focusing) is a skill which we rarely consider to be something requiring knowledge and practice. There is a difference between hearing and listening. We assume that, as long as we can hear someone and understand their words that we are listening. Listening is one of the foundations of society – it is what enables us to form meaningful relationships and connections. As Mortimer J. Active listening is a technique for developing our ability to listen. As a communication technique, it is used in many professional settings but is also valuable for everyday life. As Sheldon B. Comprehending Retaining

How to Disagree with Someone More Powerful than You - Harvard Business Review - Pocket Your boss proposes a new initiative you think won’t work. Your senior colleague outlines a project timeline you think is unrealistic. What do you say when you disagree with someone who has more power than you do? How do you decide whether it’s worth speaking up? What the Experts Say It’s a natural human reaction to shy away from disagreeing with a superior. Be realistic about the risks Most people tend to overplay the risks involved in speaking up. Decide whether to wait After this risk assessment, you may decide it’s best to hold off on voicing your opinion. Identify a shared goal Before you share your thoughts, think about what the powerful person cares about — it may be “the credibility of their team or getting a project done on time,” says Grenny. Ask permission to disagree This step may sound overly deferential, but, according to Grenny, it’s a smart way to give the powerful person “psychological safety” and control. Principles to Remember Do: Don’t:

You’re a Bad Listener: Here’s How to Remember What People Say Listening is hard. We come into conversations with our own agendas and low attention spans, and that can be a dangerous combination. When you’re doing the talking, though, it’s frustrating if you’re not being heard. You can build better relationships and get ahead in business if you learn how to actively listen, says Cash Nickerson, author of The Samurai Listener. “Listening helps you handle conflict, express respect and be a better leader,” he says. Good listeners use skills that are similar to techniques used in martial arts, says Nickerson. Listening involves being in the moment, which is connected to martial arts. Nickerson took the act of listening apart, identifying its parts with the acronym ARE U PRESENT: Awareness: Start with basic awareness. Listening is the basis for growth and advancement, says Nickerson. Listening is also important because all people want love and respect; they want to spend time with people who listen. Recognize that listening isn’t an on/off switch.

sans titre L’épidémie de coronavirus sévit en France et le gouvernement a décidé d’un confinement de la population. Les établissements scolaires du pays et les universités ont donc tous fermés, forçant enseignants et élèves à s’adapter très vite à cette nouvelle donne. Le ministère de l’Education nationale et de la Jeunesse a par exemple initié l’opération « Nation apprenante ». Plusieurs médias audiovisuels et de presse écrite proposent des émissions en direct, des podcasts ou des vidéos en lien avec les programmes scolaires pour tenter de maintenir le cap dans cette période très déstabilisante. L’enseignement à distance passe également par les moocs et France Université Numérique (FUN) a justement décidé de rouvrir progressivement ses cours archivés afin de les rendre accessible au plus grand nombre. Concrètement, cette initiative se fera selon deux modalités distinctes. En tout, plus de 470 cours seront disponibles sur la plateforme et les sujets abordés sont très nombreux.

Listen: Don’t just hear | Event Garde Blog with Aaron Wolowiec Jennifer Grau, president, Grau Interpersonal Communication This month’s guest blog post is by Jennifer Grau, president of Grau Interpersonal Communication, who is a listening trainer, coach, facilitator, speaker and consultant. She co-organized the first European Listening and Healthcare Conference in Nijmegen, The Netherlands, in 2014 and is currently planning the International Listening Association’s 2018 convention. We invest significant time selecting conference themes, locations, accommodations and meeting spaces; finding speakers; planning activities; and relating these to learning objectives and business goals. People rarely design conferences with quality listening in mind. Listening is one of the most important business skills today, yet few people know what listening entails. While both of these definitions describe elements of listening, neither is complete. Most people are passive, lazy listeners. Few people realize the effort and skill needed to listen effectively.

Why we should all stop saying “I know exactly how you feel” Kasia Bogdanska A good friend of mine lost her dad some years back. I found her sitting alone outside our workplace, just staring at the horizon. She was absolutely distraught, and I didn’t know what to say to her. It’s so easy to say the wrong thing to someone who is grieving and vulnerable. So I started talking about how I grew up without a father. But after I related this story, my friend snapped, “Okay, Celeste, you win. I was stunned and mortified. And she answered, “No, Celeste, you don’t. Often subtle and unconscious, conversational narcissism is the desire to do most of the talking and to turn the focus of the exchange to yourself. She walked away and I stood there feeling like a jerk. From that day forward, I started to notice how often I responded to stories of loss and struggle with stories of my own experiences. Sociologist Charles Derber describes this tendency as “conversational narcissism.” Example number 1: The shift response Mary: I’m so busy right now. Tim: Me, too.

How to be witty and clever in conversation Have you ever thought of the perfect quip or comeback after it didn’t matter—a minute, hour, or day after your conversation has ended? Well, there’s a name for that phenomenon. It’s called l’esprit de l’escalier, or the spirit of the staircase, and refers to the perfect retort that arises at the wrong time. Still, you’re not doomed to sit by as clever companions exchange sharp banter. You can practice being wittier, improving your reaction times and ability to land a jab or joke at just the right moment. In his new book, Wit’s End: What Wit Is, How It Works, and Why We Need It, released on Nov. 13, author, editor, and journalist James Geary of Harvard University’s Nieman Foundation argues that wit isn’t just for a few gifted linguists. We can all get better at being clever. The mechanics of cognition By practicing and mastering wit, learning to turn words and phrases around in the mind and presenting new juxtapositions, we can change the way we and other people see.

Be a Schedule Builder, Not a To-Do List Maker - Nir and Far Keeping a calendar is not only useful for work-related tasks. We can hold time for our important relationships and for investing in ourselves. The practice fixes all three faults of running your day with a to-do list. First, being a schedule builder instead of a to-do list maker affirms a better self-image. Rather than reinforcing the self-image of someone who pushes unfinished tasks from one day to the next, unable to keep commitments, a properly built schedule reinforces personal integrity with every distraction-free time block. Second, unlike a to-do list, which tends to lead us to work on urgent or easy tasks rather than important work, deciding how you will spend your time in advance has been shown to lead to fewer distractions. Finally, using a schedule brings back the fun in life by relieving the feeling that you should be doing something else. If you’re ready to build your own schedule, I’ve provided an in-depth guide and schedule maker tool here.

sans titre Par L.J. MACÉ (Ambassadeur/Référent du Numérique), 05 février 2018. Lien permanent POSSIBILITÉS PÉDAGOGIQUES ... et créer la surprise de consignes orales dans vos articles de sites ou blogs. On me l'a demandé aussi une fois mais je n'avais pas le temps de percevoir votre point de vue : comment émettre des consignes orales à vos élèves en difficultés sur votre site ou votre blog professionnel ? Voici SoundCloud. Inscrivez-vous gratuitement pour bénéficier de 3 heures d’enregistrement : cela pourrait suffire largement. En tant que professeur, connectez-vous par un de vos comptes google ou facebook, ou votre adresse mail académique (pourquoi pas ?)... Ci dessous un extrait du travail de Sami Cherif, formateur du Val d'Oise : "Créer une capsule audio. Les enregistreurs en ligne permettent de créer des capsules audio très rapidement. Après enregistrement, on peut les déposer sur une plate-forme pour exposer les travaux de la classe. C'est un outil que l'on peut utiliser en lien avec un smartphone.

Alain de Botton on What Makes a Good Communicator and the Difficult Art of Listening in Intimate Relationships “Words are events, they do things, change things. They transform both speaker and hearer; they feed energy back and forth and amplify it,” Ursula K. Le Guin wrote in her masterful meditation on the magic of real human conversation. “They feed understanding or emotion back and forth and amplify it.” How to avoid that is what Alain de Botton explores in a portion of The Course of Love (public library) — the immeasurably insightful psychological novel that gave us De Botton on vulnerability and the paradox of why we sulk. De Botton writes: What makes people good communicators is, in essence, an ability not to be fazed by the more problematic or offbeat aspects of their own characters. Fertile communication, in other words, is largely a matter of what Anna Deavere Smith called refusing to “use language as a mask” — refusing to hide from both the other person and from oneself in the act of communication. Echoing Hemingway’s assertion that “most people never listen,” De Botton adds:

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