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Evaluer l'expérience utilisateur

Evaluer l'expérience utilisateur
Pour des professionnels, la nécessité d’effectuer son travail avec efficacité et rapidité est une réalité assez évidente. Les domaines de l’UX (User eXperience = expérience utilisateur) n’échappent évidemment pas à cette règle, d’où l’élaboration de diverses techniques pour mettre en place des processus d’évaluation/conception UX qui prennent moins de temps, donc moins d’argent. Certains experts anglo-saxons appellent ces méthodes « Quick UX reviews« , « Quick UX heuristics« , « the Quick UX way » etc. Check-list ergonomique Les ergonomes ont mis au point divers critères d’utilisabilité et s’appuient sur ces critères, notamment pour concevoir des outils d’évaluation, de type check-list ergonomique. Evaluer l’UX : une vision plus globale L’expérience utilisateur recouvre des problématiques plus larges que l’ergonomie (par ailleurs elle-même étant souvent réduite à l’utilisabilité). Check-list UX L’un des premiers outils est une forme de check-list de notation proposée dans Quick-UX. Related:  UX

Liens - ergonomie, architecture de l'information, utilisabilité derniers liens User Interface (Q&A) Une plateforme de Questions / Réponses dédiée à l'expérience utilisateur web et mobile. » Visiter le site Baekdal.com Le site de Thomas Baekdal est très riche en ressources diverses, la plupart appartenant au champ de l'expérience utilisateur. Colour Contrast Check Un formidable petit outil proposé par Jonathan Snook, qui permet de calculer les rapports de contrastes de couleurs et de luminances entre des caractères et un fond. » Voir tous les derniers liens Ergonomie web, IHM & UX The User Experience Wheel I have used this model for some time now, time to reveal it to the critical eyes of fellow practitioners. It is a model that tries to explain “what is user experience?” PDF Version The Model should be explained from the inside. It starts in the middle. Value is what we want to accomplishFor customers and providers, positive user experience is a win-win situationWe want to accomplish value through positive user experienceThe user experience is a series of phases, we have to focus on positivity in findability, accessibility, desirability, usability, credibility and usefulnessNumerous factors contribute to the phases of user experience, the model shows 30 factors carefully placedTo achieve this we work backwards, starting and ending with search engine strategy, and going through and making a choice about each of the factors I feel the model still is a work in progress.

How I Use Visualization To Drive Creativity This is a guest post by Mark Suster, a 2x entrepreneur turned VC. He sold his second company to Salesforce.com, becoming VP of Product Management. He joined GRP Partners in 2007 as a General Partner focusing on early-stage technology companies. Read more about Suster on his blog at Bothsidesofthetable and on Twitter at @msuster. Creativity. I’ve always believed it’s been one of the most important attributes of business success yet something very few business leaders talk about. As a practitioner of creativity rather than as an instructor of it I’m certain that there are many ways to get the creative juices flowing and how to release more creativity. Visualization is so important to help yourself & others conceptualize ideas. EXECUTIVE SUMMARY: This is a long post, so I put an executive summary here if you want to get the point without reading all the detail. Almost all business success relies on creativity. What exactly is visualization? Strange, I know. In addition to driving Ms.

Design Evolution On The Web Explained As with everything, the evolution of web design is moving forward at an ever more rapid pace. In order to understand what appeals to people, you would have to look at the design evolution and track what’s popular now and what was popular in the past. Maybe there will be a design revival soon, and it would be good to know what that might be all about. Technology of course plays a huge part in the way we design for the web. However, design evolution will most likely always be about simplicity and user friendly interfaces that will make visitors stay as long as possible without getting annoyed by the patterns, menu system and of course the overall design. Depending on how you look at it, web design hasn’t been around for very long. In this infographic called Evolution Of Web Design created by Carrington College, we travel through time from the beginnings of the Internet all the way through the most important milestones of web design tools and languages. Header Image: [Jeksel]

Re-Thinking Interaction Design By Jon Kolko This article first appeared on December 1, 2009, in Johnny Holland Magazine, a Web site devoted to talking, sharing and finding answers about the interaction between people and products, systems or processes. If there is a future for designers and marketers in big business, it lies not in brand, nor in “UX,” nor in any colorful way of framing total control over a consumer, such as “brand equity,” “brand loyalty,” the “end to end customer journey,” or “experience ownership”. It lies instead in encouraging behavioral change and explicitly shaping culture in a positive and lasting way. Brand is a phenomenon that has emerged over the last century as a method of differentiation and control, with marketing beating a drum of “brand messaging,” “consistent impressions,” and a single “brand value”. Both groups are to fault, and both groups are perilously ignoring the huge potential at their fingertips. The Problems of Brand and User Experience The Threat of Commoditization

User Experience Project Behind the scenes: Highrise marketing site A/B testing part 1 We’ve been testing design concepts at highrisehq.com since this past May. I want to share with you the different designs and their impact on Highrise paid signups (“conversions” for the jargon inclined). We have assumptions about why some designs perform better than others. However we don’t know exactly why. Is it the color of the background? Is it the headline? Note that designs that win for us may not necessarily win for you. The original page The original design had served us well for the past year. This page would be our baseline for the first round of A/B tests. Long form sales letter Ryan Singer posted a link to Visual Website Optimizer’s “Anatomy of long sales letter” blog post in our Campfire chat room one day. We decided that in the amount of time we took to debate the technique we could have made an A/B test to prove it right or wrong. Ryan and I worked together on the long form approach. Ongoing tests You may notice that the Highrise homepage looks different again.

Expérience Utilisateur Archives - Page 3 de 5 Habitude : (Nom féminin) – Aptitude à accomplir avec facilité et sans effort particulier d’attention tel ou tel genre d’actions, acquise par une pratique fréquente, l’exercice, l’expérience : Habitude de la conduite automobile. L’habitude d’organiser. (Larousse) Dans le livre Charles Duhigg – The Power Of Habit (La Force de l’Habitude) , l’auteur explique comment sont prises les habitudes et comment les casser lorsqu’elles sont fortement enracinées. Les habitudes impactent nos vies au quotidien et de nombreuses façons différentes, et même dans la manière dont nous interagissons avec les sites web et les applications.

Guidelines UX Booth: User Experience & Usability Blog Context Over Consistency Should actions be buttons or links? It depends on the action. Should a calendar view be in list-form or grid-form? It depends where it's being shown and how long the time period is. Does every global navigation link need to be on every page? That's why context is more important than consistency. Intelligent Inconsistency Consistency is not necessary. At Creative Good, we call it "intelligent inconsistency": making sure that each page in the process gives users exactly what they need at that point in the process. —Mark Hurst, founder of Creative Good and creator of Goovite.com(from The Page Paradigm)

Impact de la latence d'un site web sur le business Faut-il privilégier un site de vente en ligne riche ou rapide ? Amazon a commandité une étude établissant une relation entre la latence d'un site web et le chiffre d'affaire généré. Et là... surprise ! Cet article fait un état des lieux sur la latence et ses conséquences pour un site Web. Qu'est ce que la latence ? La latence est le temps qui s'écoule entre le moment où vous demandez quelque chose et le moment où vous l'obtenez. Relation entre la latence et la user-experience Les internautes ont une patience limitée. Plus orienté utilisateur, la latence apparente de la page principale est le temps qui s'écoule entre le moment où vous faites valider votre URL et le moment où vous commencer à voir des choses apparaitre sur votre écran. Relation entre la user-experience et les moteurs de recherche La réputation des moteurs de recherche est basée sur la qualité des sites proposés dans les résultats de recherche. La mesure de la latence par Yahoo! Relation entre la latence et la vente en ligne ?

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