
Callbox Shares Lead Qualification Secrets in Singapore In this presentation, we reveal how we generate highly qualified leads in Singapore through a set of lead qualification standards. We would like to share Callbox Lead Qualification Secrets. By answering these frequently asked questions: What is a qualified Lead? What is a qualified Lead? A lead will be considered qualified if the campaign specifications were indicated or heard from the call. Who qualifies the Lead? The Quality Analyst (QA) is the subject-matter-expert who is responsible in evaluating the Leads based on the campaign specifications. When should a QA qualify a Lead? As soon as a Lead is submitted by the caller the Quality Analyst (QA) should approve it within the day. Where can you find qualified Leads? You can find the submitted leads in the QA Lead Editor Tool. How does a Quality Analyst qualify a Lead? Evaluating a Lead goes through a strict process. See full article on The 4Ws & 1H of a Qualified Lead You might also like these articles. Know your Numbers!
Managing Customer Expectations? Then Use Telemarketing To Help You When it comes to nurturing sales leads, one should not let your telemarketing efforts go to waste. Indeed, every customer you win and keep is an extra dollar to your pocket. You see, getting new customers can be a very expensive B2B lead generation activity. If you can keep your business contacts, then why not do so? Going beyond seller/buyer – you need to build a stronger relationship with your prospects, that is why you should extend every effort to engage them in meaningful conversations, ask them about their family, what they do during their free time (if that is possible). It is all about managing, you see.
Telemarketing Rules in Singapore That You Should Know.. Telemarketers are rampant not only in the US but also in Singapore and all over the world. Many Singaporeans don’t like getting telephone calls from telemarketers advertising different products and services. That is why some Singaporeans decided to register on Do Not Call (DNC) Registry which was officially launched in December 2013 to protect their data from annoying telemarketers disturbing them while they’re busy at work because their numbers will be excluded in a calling list. According to CCAS (Contact Centre Association of Singapore) here are the telemarketing rules in Singapore that you should know. Know when to call the right person at the right time. Telemarketing calls must only be done on the hours mentioned above, except with the express prior consent of the called party. Related: The ‘PERFECT’ Timing to Call a Prospect in Singapore Provide proper Identification. Related: The Many Pleasant Responses in Calling Irate Prospects in Singapore Do not Call List
The Corporate Insurance in Singapore: A Fruitful Landscape Singapore. Such a small country but teeming with fruitful promise everyday. With the recent death of their beloved founder, Lee Kuan Yew, Singapore’s business discipline stems from his teachings that made Singapore the country that it is today. With its established financial stature, Singapore continues to be at the forefront of businesses across the globe, making it the regional headquarters of global companies. This is so because of its competitive corporate tax at 17% as of 2013, making it one of the lowest in Asia Pacific. In addition, Singapore has a reputable friendly business environment and excellent infrastructure that is enticing to businesses. With these, business is booming as usual in Singapore. However, despite steady performance of the industry, it is not without its concerns. Corporate insurance is a given. Still, Singapore is a hub for opportunities albeit with its small geographical space. Corporate insurance is a necessity for every business.
How Many Call Attempts Should You do Before You Surrender a Lead? Should you keep calling a prospect or is it time to let go and move on to the next lead? Let’s face it, 85% of organizations don’t make enough call attempts. Sales reps have an average of 1.7-2.1 attempts before giving up. Too many call attempts may lead to DNC which means you’re not making the most of your sales rep’s time. While too few call attempts lead to money waste. Don’t get into your prospects’ do not call list, know these telemarketing rules in Singapore. Whether you like it or not, you will agree that cold calling is important in sales in order to find out if there’s an opportunity from them. Here’s how to determine if it’s worth pursuing or is it time to STOP calling unresponsive prospect. 1st Call Attempt Prospecting – Finding out the right person who makes the decision within their organization. Situation: This can be considered as a negative call. Agent must gather the following information of the decision maker: Email addressComplete NameCorrect Job TitleDirect Line/Ext.
Top Reasons why Singapore Businesses should invest in Lead Generation Campaigns The Digital Age Ever since early 2014, smartphone purchases in Singapore have experienced a spike to 35%. According to the DigitasLBi’s Global Survey conducted in April 2014, social media heavily influences purchases and 80% of such consumers are from Singapore. This phenomenon is now witnessed globally, where 9 out of 10 people in 11 of 12 countries are using the internet to improve their shopping experience. As such, Business Lead Generation strategies are starting to take precedence over traditional marketing techniques in this 21st century. As activities are gradually migrated to the internet, business lead generation helps to capture a buyer’s interest to a specific service or product by tracking their behaviour online, such as the social media sites visited. Accurate Customer Profiling As the future generation become internet dwellers, they develop stronger preference to communicate online rather than face-to-face. Cut Cost, Increase Exposure
Signs That Your Buyer is Not a Good Fit for your Business Traditionally, buyer-seller relationship was never great. Salespeople are still doing an old school method in selling. They use aggressive and selfish techniques to win a business which buyer decided to do something in to make sure they were not scammed. In modern sales, salesperson and vendor can create and choose their own ideal customer for their business. Salespeople should always be careful to evaluate their prospects at every stage of the process so they can provide the best outcome for their prospect and their company. Let’s evaluate every stage in your sales cycle and find out the indicators that you have a poor buyer for your business. #1: Prospecting is the stage in your sales process wherein you identify your potential customers. Signs: The location of the prospect is not within your target area The type of industry does not fit your target marketThe company size is larger or smallerThe company revenue is higher or lower All answers to your offer is a “No”. Signs: Related:
Professional Training Agency Grows Customer Base with Callbox The Client The Client is an Australian Registered Training Organisation and member of the Group Training Australia Network. It allows local businesses to enjoy a hassle free and cost-effective way to employ apprentices through its Group Training system. The Client operates from three offices in Australia, serving customers in Mildura, Robinvale, Ouyen, Wentworth, Swan Hill and surrounding districts, South Australia’s Riverland, and Metropolitan Adelaide. The Challenges The Client wanted to improve its lead generation campaign to get more registrants for its group training courses. The Client’s in-house staff had difficulty allocating their limited time between finding leads, meeting appointments, and conducting trainings.Without sufficient experience in cold calling, the client’s sales team had difficulty getting past gatekeepers.Lead quality was poor. The Callbox Solution The Client’s initial objectives were: The Results
Don’t Forget these Four Pillars for a Sturdy Demand Generation Structure - Appointment Setting Singapore Demand generation contributes a good deal of quality prospects to marketing. In order to attract the right customers, marketers need to create effective messaging campaigns to augment their lead generation and appointment setting efforts. At present, multi-channel means are being applied to build brand awareness as well as establish networks with industry professionals and decision makers. But it takes more than content and a social media from the bottom up. Demand generation is built with four important pillars which marketing applications expert Avinash Agrawal summed up in this post for Vyakar.com. Business, brand and marketing strategies The foundation to this pillar is based on a competitive advantage. Technology: big data and marketing operations enablement This pillar is powered on the basis of data insights and data access of the differentiated consumer experiences, as collated by integrated technology. Target audience marketing through progressive persona profiling Buyer experience
Productivity in B2B Lead Generation - Why Complacency could be a Bad Habit Success in any undertaking is usually judged on paper, but sometimes, numbers and data aren’t enough to paint the whole picture. Marketers are naturally inclined to rely on evaluative statistics to assess their progress, but there is a catch. There are things that statistics cannot measure, such as your marketing team’s determination to reach your lead generation goals. You also cannot measure – with absolute certainty – the level of satisfaction of your clients. That is why business marketers should avoid being complacent on the current progress of their campaigns. While measurable data can represent the growth and outputs of your marketing activities, it’s still important to check those which can only be measured by allotting personal attention to discuss about the present and future conditions. Hold regular meetings to check up on individual and team progress.
3 Simple Tips To Hit Trade Shows With A Bang in Singapore! Trade shows, exhibitions, trade fairs, face-to-face or in-person marketing, however you may brand it, is vetted by marketers to be the most effective and beneficial marketing tactic (69 (B2B Content Marketing 2015: Benchmarks, Budgets, and Trends Report) Smartinsights stressed: “From visibility to credibility, exhibiting at a trade show has hundreds of benefits for your business. Establishing a presence, whether big or small, for your company at a trade show gives you a powerful platform for meeting new customers, reaching out to your existing clientèle, and building a more established and reliable brand.” However, getting to the trade fair’s venue on time and having a nice purple booth is not enough to expect a good number of customers to stop by and ask interesting questions about your product or service. As Skyline noted: “If you show up at a marketing event or trade show and no one visits your booth, you probably won’t consider it a success. Plan and Prep 3-6 months, or even a year.
Increase your Fill Form Conversions with these 7 Calls to Action If your fill forms aren’t producing enough conversions, consider tweaking your call to action. In his article for TorpedoGroup.com, Experience Oxfordshire Marketing Head Martin Walker listed the top seven calls to action that can guarantee a significant boost to your lead generation. 1. Download now! Latest Guide on Running a Multi Channel Marketing Campaign. It takes considerable time to research, write and design an eBook – so don’t give it away without getting anything back in return. Related: B2B Lead Engagement: How to get more Website Response 2. &THEN: Join Callbox for something new in Boston! Webinars are a fantastic way to position your company as a thought leader, and can provide you with an ideal platform from which to interact with your audience. Case Study: Callbox Packs Webinars for Software Company 3. Encouraging your website visitors to share your content with their network, will broaden your reach and get more people talking about your brand. Related: Building your Brand?