Please, do not use comments as support forum. If you have problems installing or using DownloadHelper, you should have a look at the following resources: If you didn't find an answer from the links above, you can fill a support request from http://www.downloadhelper.net/support-expert.php Video DownloadHelper 4.9 includes a new beta feature: Direct Screen Capture - the feature grabs the video directly from the screen. Even if this method has some inconvenience compared to the network capture (the video must be played on your screen the whole duration of the capture), it makes Video DownloadHelper work on all sites, regardless of the underlying streaming protocol.
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